Job details

Fraud Prevention Manager

We are seeking a Manager of Fraud Prevention to join our growing Risk team. You will be responsible for developing and implementing robust fraud prevention strategies to safeguard our portfolio and protect the integrity of our products.

You will conduct daily fraud monitoring of application activity, consumer payment behaviors, and chargebacks, while reporting the results of these reviews on a daily, weekly, and monthly basis. Working closely with partners and leveraging internal and external data, you will conduct thorough investigations to identify potential fraud issues, patterns, and fraud rings, and collaborate with partners to confirm and mitigate the risks effectively. Additionally, you will perform audits to ensure that all merchant and customer procedures are being followed, document audit findings, and notify management of any significant issues.

Key Responsibilities:

Design and deploy comprehensive fraud monitoring reports, collaborating closely with the operations team, compliance, and other partners. Own the monitoring of Kafene’s merchant network, consumer applications, payments, and delinquent and unbillable customers.
Conduct timely fraud investigations based on reports, merchant feedback, consumer fraud complaints, and reviews from servicing teams to identify and prevent potential fraud attacks, patterns, and fraud rings.
Monitor chargeback and fraud ratios, dispute credit card & ACH chargebacks, and analyze chargeback/fraud data to make recommendations for new business procedures.
Foster relationships across Product, Engineering, Data Analytics, Operations, Customer Success, and other internal teams gather evidence and align on fraud mitigation policies and procedures.
Participate in external fraud meetings to understand new fraud trends and fraud prevention tools.

Core Skills and Qualifications:

5+ years of experience in financial services, with a focus on fraud case review and operations.
Strong fraud investigation skills with attention to detail to link various events and identify fraudulent behaviors.
Proven track record in developing an enterprise-wide fraud operations strategy in the financial industry.
In-depth knowledge of BSA, AML, OFAC, US Patriot Act, Red Flags Rule, Reg E, and related laws.
Ability to multi-task, prioritize workload, and follow up with excellent communication skills.
Ability to meet deadlines while maintaining productivity, quality, and department adherence standards.
Strong interpersonal skills with the ability to collaborate with partners to drive business forward.
Proficiency with Microsoft Office software, including Excel and Word. SQL is a plus.

Compensation & Benefits:

Base Salary: Earn a competitive base salary ranging from $85,000 to $135,000.
Healthcare: We prioritize your well-being by covering 80% of medical, dental, and vision insurance costs. Additionally, we contribute 75% of the premium for your spouse and/or dependents.
Retirement Benefits: Begin planning for your future from day one with our 401k plan.
Paid Time Off: We understand the importance of work-life balance. That's why we offer flexible paid time off days starting from day one of your employment.

Average salary estimate

$110000 / YEARLY (est.)

min

max

$85000K

$135000K

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What You Should Know About Fraud Prevention Manager, Kafene

Are you ready to take your career to the next level? Kafene is on the lookout for a passionate and experienced Fraud Prevention Manager to be part of our expanding Risk team—all from the comfort of your home! In this exciting role, you will develop and implement robust fraud prevention strategies that will not only protect our portfolio but also maintain the integrity of our products. Your daily routine will involve conducting fraud monitoring on application activity and consumer payment behaviors, while diligently reporting findings on a regular basis. But that's just the beginning! You will dive deep into investigations to uncover potential fraud issues, analyze patterns, and collaborate with various partners to mitigate risks effectively. With your audit skills, you'll ensure that our merchant and customer procedures are followed, documenting your findings and escalating any serious issues to management. This role is perfect for someone with over 5 years of experience in financial services, especially in fraud case reviews. If you have a strong understanding of financial regulations and the ability to multi-task and communicate effectively, Kafene would love to have you on board. With a competitive salary and benefits such as healthcare coverage, 401k planning, and flexible paid time off, you can focus on safeguarding our community from fraud while enjoying a great work-life balance. Join us at Kafene and help us shape a safer financial future!

Frequently Asked Questions (FAQs) for Fraud Prevention Manager Role at Kafene

What are the primary responsibilities of a Fraud Prevention Manager at Kafene?

As a Fraud Prevention Manager at Kafene, you will be responsible for developing and implementing fraud prevention strategies, conducting daily fraud monitoring, and performing thorough investigations into potential fraud issues. You’ll also have a key role in collaborating with various departments and external partners to safeguard our portfolio and ensure compliance with financial regulations.