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Contract Manager

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Contract Manager reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Contract Manager is responsible for supporting the negotiation and management of NMHC’s supply, purchased services, and capital equipment contracts. This individual has mastered the business and legal provisional requirements, contract procedures, and all relevant policies and maintains the accountability for supply chain contract standardization and consistency throughout the organization. The individual will work with NMHC staff and external vendors to develop mutually agreeable terms and conditions for the procurement of goods and services, consistent with NMHC overall goals and strategies.  The position reports to the Director of Contracting Services within the Supply Chain Management Department. 

Responsibilities:

Contract Negotiations:

  • Negotiate on behalf of NMHC with vendors that provide supplies, purchased services, software and capital equipment to hospitals. 
  • Demonstrate a thorough understanding of NMHC template agreements, including purchase order terms and conditions, master service agreements, placement agreements, and short-term lease agreements, as well as contractual policies and procedures. 
  • Demonstrate a thorough understanding of NMHC, contractual policies and procedures and evaluate potential agreements to ensure consistency with these guidelines.
  • Work with NMHC customers to understand their business requirements, advise customers on business and legal risks, and represent overall customer interests during vendor negotiations.
  • Articulate NMHC legal and business positions to suppliers and respond to supplier requested modifications.
  • Negotiate mutually agreeable business terms to ensure that user needs and overall NMHC goals are met.
  • Collaborate with NMHC Office of General Counsel to validate their position on open legal provisions and finalize legal terms. 
  • Represent NMHC legal position during negotiations as appropriate.
  • Communicate substantive contract provisions and potential business risks to the Director of Contracting Services, the VP and Chief Supply Chain Executive and other NMHC staff as appropriate.
  • Facilitate timely review and completion of agreements.

 

Manage Vendor Relationships:

  • Develop and maintain long term relationships with vendor corporate and contracting personnel to support NMHC strategic goals and ensure consistency as contracts for varied products and services are negotiated with the same vendor.
  • Participate in quarterly and annual business reviews for major vendors. 
  • Participate in the development of new corporate contracts and review of expiring agreements.
  • Track financial performance, utilization and business protections associated with executed agreements.
  • Monitor compliance with contractual terms. 
  • Provide guidance in dispute resolution. 

 

Operational Responsibilities:

  • Draft, negotiate and finalize purchase agreements for supplies, purchased services, and capital equipment in accordance with contractual policies and procedures.
  • Draft, negotiate and finalize routine amendments, extensions, short form contracts, and other documents that utilize NMHC standard contract templates.
  • Evaluate new, existing, and revised Group Purchasing Organization agreements.
  • Establish and maintain complete contract files, including vendor contacts, contract progression stages, and final executed agreements.


Additional Functions    
Contract Manager Additional Responsibilities:

  • Special projects and other responsibilities as directed by the Director of Contracting Services.

 

Qualifications

Required:

  • J.D. from an accredited law school
  • License to practice law by state bar; Illinois preferred
  • Three years of relevant experience in a law firm, consulting firm, healthcare organization, or contracting department negotiating a substantial contract portfolio. Thorough understanding of business contracting principles.
  • Supply Chain Management experience with an emphasis in contracting and purchasing.
  • Excellent written/verbal communication and presentation skills with an ability to communicate to a diverse audience ranging from senior executives, physicians, legal counsel, department managers, and all levels of supplier management. 
  • Strong organizational and time management skills with the ability to prioritize according to deadlines and the flexibility to manage multiple objectives.  Demonstrated ability to work independently towards a deadline.
  • Consistent level of output with focus on detail and accuracy.
  • Skilled in utilization of Excel, Word, and PowerPoint

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

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What You Should Know About Contract Manager , Northwestern Memorial Healthcare

At Northwestern Medicine, we're seeking a skilled Contract Manager to join our dynamic team located at 541 N. Fairbanks, Chicago, IL. As a vital part of our organization, you will embody our patient-first philosophy and contribute to enhancing healthcare for our community. In this role, you’ll take charge of negotiating and managing contracts related to supplies, purchased services, and capital equipment. Your expertise in business and legal provisions will be essential as you work collaboratively with both NMHC staff and external vendors to establish agreements that align with our strategic goals. You’ll be adept in understanding NMHC's template agreements and possess a thorough knowledge of contractual policies, ensuring that everything we do adheres to our high standards. As you manage vendor relationships and facilitate contract discussions, your strong communication and organizational skills will shine. You will also have the chance to engage with our Office of General Counsel, ensure compliance with contractual terms, and participate in ongoing vendor reviews. With a background as a J.D. from an accredited law school and three years of relevant experience, you'll help us enhance our supply chain management and drive our mission forward. At Northwestern Medicine, not only will you find a workplace that values your contributions, but we also offer competitive benefits to support your career and well-being. Are you ready to make a significant impact in the healthcare industry?

Frequently Asked Questions (FAQs) for Contract Manager Role at Northwestern Memorial Healthcare
What responsibilities does the Contract Manager have at Northwestern Medicine?

As a Contract Manager at Northwestern Medicine, your key responsibilities include negotiating on behalf of NMHC with vendors, managing supply contracts, and ensuring compliance with contractual policies. You’ll work closely with NMHC staff and external vendors to develop beneficial terms for goods and services. This position also involves representing our legal and business interests during negotiations, finalizing agreements, and maintaining long-term vendor relationships.

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What qualifications are required for the Contract Manager position at Northwestern Medicine?

To qualify for the Contract Manager role at Northwestern Medicine, you need a J.D. from an accredited law school and a license to practice law, preferably in Illinois. Additionally, candidates should have at least three years of experience in a relevant legal or contracting role, alongside a strong understanding of business contracting principles. Experience in supply chain management, along with excellent communication and organizational skills, is also essential.

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How does the Contract Manager contribute to the supply chain at Northwestern Medicine?

The Contract Manager plays a crucial role in the supply chain at Northwestern Medicine by negotiating contracts that support the acquisition of necessary supplies, services, and capital equipment. You will ensure that contracts align with NMHC’s strategic goals while maintaining compliance with relevant policies. By fostering strong vendor relationships and conducting quarterly reviews, you'll help optimize our procurement processes.

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What skills are beneficial for a Contract Manager at Northwestern Medicine?

For a Contract Manager role at Northwestern Medicine, strong analytical and negotiation skills are critical. Equally important are excellent written and verbal communication skills to effectively engage with various stakeholders, including executives and legal counsel. Organizational skills and the ability to prioritize tasks while managing multiple objectives are also vital for success in this position.

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What benefits does Northwestern Medicine offer to the Contract Manager?

Northwestern Medicine offers a comprehensive range of benefits to support its employees, including tuition reimbursement, loan forgiveness, and 401(k) matching. We prioritize your physical, emotional, and financial well-being, providing resources to protect against unexpected life events. Employees can explore more about the benefits tailored for the Contract Manager position and others on our benefits section.

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Common Interview Questions for Contract Manager
Can you describe your experience with contract negotiation?

In answering this question, highlight specific instances where you successfully negotiated contracts, detailing the strategies you employed, the challenges you faced, and the outcomes. Be sure to connect these experiences to key responsibilities outlined in the Contract Manager role at Northwestern Medicine.

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How do you ensure compliance with contractual policies?

Address this by explaining the steps you take to stay informed about regulatory standards and how you implement compliance checks throughout the contract lifecycle. Emphasize your attention to detail and the methodologies you utilize to monitor adherence to contractual agreements.

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What approach do you take when managing vendor relationships?

Discuss your collaborative approach to vendor management, illustrating how you build long-term partnerships. Mention your experience in conducting regular reviews and how you ensure that both parties are meeting their obligations as codified in contracts.

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How do you handle disputes with vendors?

Showcase your problem-solving skills by detailing specific examples of disputes you’ve encountered. Describe your approach to resolution, whether through negotiation or mediation, and how you ensure alignment with organizational goals during such processes.

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What tools or software do you use in contract management?

Mention any contract management systems you are familiar with and how you utilize tools like Excel for tracking agreements and monitoring compliance. Highlight your adaptability to new technologies and your commitment to improving efficiency in contract processes.

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Describe a situation where you had to advocate for a contractual position?

Provide an example where you had to defend a contractual stance, outlining your rationale and how you communicated this effectively to stakeholders. This demonstrates your ability to navigate complex negotiations while prioritizing organizational interests.

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What strategies do you employ to prioritize tasks in a high-pressure environment?

Share specific time management techniques you employ, such as prioritization matrices or deadline assessments, that allow you to manage multiple objectives effectively. Emphasize how these strategies help you meet contractual obligations promptly.

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How do you assess the financial performance associated with contracts?

Describe how you analyze financial data related to contracts, including tracking budgets, expenditures, and ROI. Providing concrete examples of past assessments will show your analytical capability in this area, especially pertinent to the Contract Manager role.

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How do you stay updated with changes in contracting laws?

Discuss the methods you use to stay informed about legislative changes, such as attending relevant workshops, subscribing to industry publications, or participating in legal forums. This demonstrates your proactive stance on continuous learning in contracting.

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What role does communication play in your contract management process?

Articulate the importance of clear communication in successful contract management, emphasizing how maintaining open lines with vendors, colleagues, and legal counsel facilitates smoother negotiations and contract fulfillment.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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April 9, 2025

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