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Food Service Attend III - Food Service Department, Full-time, Evenings

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

  • Full-time Hours: 40 Hours Per Week
  • Evening Shift: 3:00 PM – 11:30 PM (Works Every Weekend and Works Holidays)
  • Location: Feinberg/Galter; FL BS
  • Union Hourly Compensation: $19.00 per hour (+ $0.97 hourly shift pay differential) (non-negotiable). The role is graded as a non-exempt position meaning you are eligible for overtime.

The Food Service Attendant III reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Food Service Attendant III performs a variety of food service tasks and housekeeping functions, in support of the hospital food service program.  Works under minimum supervision primarily in the following areas: Cafeteria, Kitchen, Dish room, Transportation.  The employee will be expected to adhere to established guidelines in regards to sanitation standards, personal grooming, health standards, customer service standards and portion control.

Responsibilities:

  • Must be able to follow oral and written instructions and do simple tasks.
  • Operate after simple instructions, equipment such as coffee dispensers, smoothie machines, soda dispensers.
  • Knowledgeable in proper food handling techniques.
  • Must be able to work safely, e.g. move carts without damage to equipment/property, stack dishes, mop spills to prevent falls.
  • Comply with current established standards of sanitation and work procedures.
  • Clean, dice, and portion assorted fruits and vegetables, plate desserts and salads for serving.
  • Operates elevator and transports patient meal carts and special request trays to correct locations.
  • Sets up/break down serving lines as required.
  • Serves (including meat carving) to customers in cafeteria.
  • Fills, maintains, follows portion control guidelines, and cleans various dispensers utilized in the department.
  • Fills, maintains and cleans food condiment areas, refrigerators, freezers.
  • Cleans tables, carts, floors, shelving and other small equipment located in food service department.
  • Supplies serving ling with food and keeps production area informed on food quantities.
  • Follows proper and approved serving procedures.
  • Operates equipment located in dishwashing area to include proper set-up, break down and cleaning (sanitation) after each use.  Records temperatures of dish machine prior to meal run.
  • Washes and sanitizes pots and pans manually as required.
  • Assists in moving, cleaning and storing of food supplies.
  • Follows proper sanitation procedures, attends mandatory department in services/meetings, and adheres to all policies in accordance to departmental /hospital policies.
  • Performs other duties as assigned.

Qualifications

Required:

  • High School Graduate or GED.
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 12 pounds and a push/pull force up to 50 pounds

Preferred:

  • Food Service experience (1-2 yrs.) with health care background.
  • Good interpersonal and communication skills.
  • Comprehension and ability to follow JCAHO Regulations for food handling, sanitation and food preparation.
  • Chicago Sanitation Certification.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$40080 / YEARLY (est.)
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$39520K
$40640K

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What You Should Know About Food Service Attend III - Food Service Department, Full-time, Evenings, Northwestern Memorial Healthcare

Join the team at Northwestern Medicine as a Food Service Attendant III in our Food Service Department! This full-time position offers the chance to make a real impact, ensuring that patients receive not only nutritious meals but also a warm, welcoming experience. Your typical evening shift runs from 3:00 PM to 11:30 PM, and yes, you'd be working every weekend and holiday—but think of all the joy you bring to others during those times! While operating in a bustling environment, you'll be responsible for food service tasks and housekeeping that keep our cafeteria, kitchen, and dishrooms running smoothly. You'll follow health standards, handle food with care, and carry out various duties like dicing fruits, serving meals, and maintaining cleanliness. Ideally, you’ll have food service experience, good communication skills, and knowledge of sanitation regulations. Our competitive benefits, including tuition reimbursement and 401(k) matching, reflect our commitment to taking care of our employees. If you’re ready for a fulfilling role that combines teamwork and dedicated service, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Food Service Attend III - Food Service Department, Full-time, Evenings Role at Northwestern Memorial Healthcare
What are the responsibilities of a Food Service Attendant III at Northwestern Medicine?

As a Food Service Attendant III at Northwestern Medicine, you will perform important tasks within the cafeteria, kitchen, and dishroom, such as following food preparation guidelines, operating food equipment, transporting meal carts, serving customers, and ensuring cleanliness and sanitation across the department. You will also need to comply with health standards and portion control while adhering to established guidelines.

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What qualifications are required for the Food Service Attendant III position at Northwestern Medicine?

To qualify for the Food Service Attendant III position at Northwestern Medicine, you need to have a high school diploma or GED. While not mandatory, 1-2 years of food service experience in a healthcare background is preferred. Additionally, Chicago Sanitation Certification is highly advantageous.

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What does the work schedule look like for a Food Service Attendant III at Northwestern Medicine?

In the role of Food Service Attendant III at Northwestern Medicine, you'll be working full-time on evening shifts from 3:00 PM to 11:30 PM, which includes regular weekend and holiday shifts. This allows you to be part of the essential support team, providing care and nourishment to patients during both peak and off-hours.

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What benefits can I expect as a Food Service Attendant III at Northwestern Medicine?

At Northwestern Medicine, as a Food Service Attendant III, you’ll enjoy competitive benefits including tuition reimbursement, loan forgiveness, 401(k) matching, and various lifecycle benefits, all of which are designed to support your personal and professional growth and well-being.

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How does Northwestern Medicine promote a positive workplace for Food Service Attendants?

Northwestern Medicine is dedicated to fostering a positive workplace culture where every interaction counts. As a Food Service Attendant III, you will be part of a collaborative team where your contributions matter, and you will be supported through comprehensive training and adherence to the organization’s code of ethics and compliance programs.

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Common Interview Questions for Food Service Attend III - Food Service Department, Full-time, Evenings
Can you describe your experience with food handling and safety precautions?

When answering this question, focus on specific experiences you've had with food handling. Discuss any certifications you hold, like the Chicago Sanitation Certification, and detail the practices you follow to ensure safety, such as washing hands, maintaining clean surfaces, and correctly storing food.

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How do you prioritize tasks during busy shifts?

Highlight your time management skills. Discuss how you assess urgent tasks and the importance of teamwork during high-volume times. Provide an example of a busy shift and how you efficiently handled multiple responsibilities.

Join Rise to see the full answer
Why do you want to work as a Food Service Attendant III at Northwestern Medicine?

Share your passion for food service and healthcare. Explain how working in a hospital setting aligns with your desire to make a difference in people's lives. Mention the unique culture at Northwestern Medicine that emphasizes a patient-first approach and why that resonates with you.

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What is your understanding of portion control and its importance in food service?

Discuss how portion control is vital for not only nutritional balance but also cost management in a food service setting. Explain how you ensure compliance with portion sizes and know-how to measure accurately.

Join Rise to see the full answer
Describe how you handle stress when dealing with challenging customers or situations.

Emphasize your communication skills and ability to remain calm under pressure. Provide an example of a time you handled a difficult situation, how you communicated with the customer, and what steps you took to resolve any issues.

Join Rise to see the full answer
What equipment are you comfortable using in a food service setting?

List the specific equipment you have experience with, such as coffee dispensers, smoothie machines, or dishwashing equipment. Detail any maintenance or cleaning procedures you follow to ensure safe operation.

Join Rise to see the full answer
How do you ensure compliance with sanitation standards?

Explain your knowledge of sanitation standards and how you apply them in your daily tasks. Discuss any training you've received and your commitment to adhering to established procedures at all times.

Join Rise to see the full answer
Can you share an experience where you worked effectively as part of a team?

Use a specific example to demonstrate your teamwork skills. Talk about your role in the team, how you communicated with others, and the outcome of working together to achieve a common goal.

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What motivates you in a fast-paced food service environment?

Discuss intrinsic motivations like the satisfaction of serving others, working in a supportive team environment, and contributing to patient care. Offer examples of how this motivation has driven your performance in previous roles.

Join Rise to see the full answer
What steps do you take to maintain personal hygiene and cleanliness in food service?

Discuss the importance of personal hygiene in food service, explaining specific practices such as regular handwashing, wearing the appropriate uniform, and following health guidelines to prevent contamination.

Join Rise to see the full answer
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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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DATE POSTED
December 28, 2024

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