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Food Service Worker Part Time Day Shift

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

20 Hours/Week

Dish Room - 11:45am to 3:30pm

The Food Services Worker I reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Food Service Worker I performs a variety of functions and tasks pertinent to the production, service, sanitation, and distribution of food to patients, sisters and employees. 

Responsibilities:

  • Prepares cold food items for patients and cafeteria. 
  • Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance. 
  • Complete tray assembly.
  • Ensures food meets all safety and sanitary regulations and completes all required documentation.
  • Data entry using Microsoft Excel.
  • Basic cash handling.
  • Maintains a safe, clean, neat and orderly cooking area.
  • Ensures all department policies and programs are adhered to.
  • Ensure satisfaction in quality and service using problem resolution skills as necessary.
  • Completes daily position checklists, cleaning duties and all required documentation.
  • Completes all mandatory in-service trainings and meets employee health requirements.
  • Completes daily position checklists, cleaning duties and all required documentation.    
  • Washes and sanitizes all food service equipment used for patients and cafeteria service.   
  • Replaces items to their proper place of storage.
  • Demonstrates ability to exercise independent judgment in times of need.
  • Assist with putting away stock using the FIFO (first in, first out) method.
  • Cleans and sanitizes cafeteria service items.
  • Cleans dish machine at end of shift.  
  • Cleans and sanitizers work area.
  • Cleans and sanitizes food service carts.

Competencies/Performance Expectations

  • Demonstrates ability to exercise independent judgment in times of need.
  • Verbal and written communication skills necessary to understand instructions
  • Able to professionally interact with patients, staff, and hospital leadership.
  • Able to apply common sense and understanding to carry out detailed but involved written and oral instructions.
  • Able to exercise independent judgment and solve problems.
  • Advanced time-management and organizational skills; Able to multi task and work in a fast-paced environment with constant customer interaction.
  • Must be able to read dietary instructions 
  • Flexible schedule and willingness to help out as requested.  

Qualifications

Required:

  • High School graduate or GED required or, in lieu of education, must have one to three years’ experience in a cafeteria, healthcare, restaurant, hotel, or hospitality setting, preferably in tray line or dish/pot position
  • Food Handler certification within 180 days of hire
  • Able to operate a cash register and various kitchen equipment (blenders, food processors, dish machine, label maker, etc.); possesses manual dexterity and motor skills to work equipment as needed.
  • Basic computer skills including ability to use Microsoft Word and Excel
  • Physical Demands: A physical demands test provides an objective way to identify if a candidate can meet the essential tasks for the job the candidate has applied for at Northwestern Medicine. The testing protocol was established with the Occupational Safety and Health Administration(OSHA) and the National Institute for Occupational Safety and Health (NIOSH).
    • Job Role Requirement: 12 lbs to 36 inch carry. Push/pull 50 lbs

Preferred:

  • Six months previous food service experience
     

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Average salary estimate

$30000 / YEARLY (est.)
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$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Food Service Worker Part Time Day Shift, Northwestern Memorial Healthcare

At Northwestern Medicine, we're on the lookout for a dedicated Food Service Worker to join our team on a part-time day shift, working 20 hours a week in a vibrant healthcare environment located at 26W171 Roosevelt Rd., Wheaton, IL. As a Food Service Worker I, you’ll play a crucial role in maintaining our mission of providing positive patient experiences by ensuring that food is prepared and served safely and in a welcoming manner. From assembling nutritious cold food items to taking room service orders from patients and families, your responsibilities will be varied and fulfilling. You'll ensure compliance with health and safety regulations while keeping your workspace clean and organized. If you're passionate about quality service and enjoy working in a fast-paced environment, you’ll find that working with us offers competitive benefits, including tuition reimbursement and a supportive workplace. Join Northwestern Medicine where every day is an opportunity to make a difference!

Frequently Asked Questions (FAQs) for Food Service Worker Part Time Day Shift Role at Northwestern Memorial Healthcare
What are the responsibilities of a Food Service Worker at Northwestern Medicine?

As a Food Service Worker at Northwestern Medicine, your responsibilities will include preparing cold food items, taking room service orders, ensuring food safety, completing tray assembly, and maintaining a clean and orderly cooking area. You'll also handle basic cash transactions and use tools like Microsoft Excel for data entry.

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What qualifications do I need to become a Food Service Worker at Northwestern Medicine?

To become a Food Service Worker at Northwestern Medicine, you typically need to be a high school graduate or have a GED, along with one to three years of related experience in food service environments. Completing food handler certification within 180 days of hiring is also required.

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What skills are important for a Food Service Worker at Northwestern Medicine?

Key skills for a Food Service Worker at Northwestern Medicine include good verbal and written communication abilities, advanced time management, organizational skills, and the capacity to multi-task in a fast-paced environment. It’s also important to be flexible and able to work well with others.

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What kind of work environment can a Food Service Worker expect at Northwestern Medicine?

At Northwestern Medicine, a Food Service Worker can expect a dynamic work environment focused on teamwork and patient care. The role involves interacting with patients, staff, and healthcare leaders, emphasizing the compassionate service that defines our organization.

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Are there opportunities for advancement as a Food Service Worker at Northwestern Medicine?

Yes, Northwestern Medicine supports the growth of its employees, and there are opportunities for advancement within the food service department and beyond. By gaining experience and additional qualifications, you may find pathways to roles with more responsibility.

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Common Interview Questions for Food Service Worker Part Time Day Shift
Can you describe your experience in food service?

When discussing your experience, highlight specific roles and relevant tasks you’ve undertaken in food service. Mention any roles where you prepared food, interacted with customers, or maintained cleanliness and safety standards.

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How do you ensure food safety and sanitation in your work?

Emphasize your knowledge of food safety practices such as proper storage, handling techniques, and cleaning protocols. Providing examples of how you’ve implemented these in past roles will showcase your commitment to safety.

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What would you do if you received a complaint about food service?

Illustrate your problem-solving skills by explaining that you would listen to the complaint, acknowledge the concern, and quickly work toward a resolution. Demonstrating empathy and a commitment to customer satisfaction is crucial.

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How do you prioritize tasks during busy shifts?

Share your strategies for effective time management, such as creating a checklist, remaining organized, and communicating with teammates about priorities. Mention a specific example of how you handled a busy shift.

Join Rise to see the full answer
What do you know about Northwestern Medicine and our mission?

Research Northwestern Medicine's values and mission beforehand, and convey your understanding of its patient-first approach. Express how your work ethic aligns with their commitment to quality care.

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How would you handle a conflict with a coworker?

You could respond by discussing the importance of open communication and finding common ground. Provide an example of a past conflict and how you resolved it professionally.

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Why do you want to work as a Food Service Worker at Northwestern Medicine?

Share your passion for the food service industry and how the role aligns with your values, especially regarding patient care and teamwork. Highlight the appeal of working at a respected healthcare facility.

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What steps do you take to maintain cleanliness in your work area?

Discuss your approach to cleaning, emphasizing your attention to detail and commitment to health standards. Sharing specific procedures you follow will demonstrate your thoroughness.

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Are you comfortable using various kitchen equipment?

Affirm your ability to use kitchen equipment and share any relevant experiences operating tools like blenders, dish machines, or cash registers. Highlight your adaptability and quick learning.

Join Rise to see the full answer
How do you manage stress during peak service times?

Talk about your techniques for staying calm under pressure, such as taking deep breaths, staying organized, and ensuring clear communication with team members to manage tasks efficiently.

Join Rise to see the full answer

Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Part-time, on-site
DATE POSTED
January 5, 2025

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