Patient Coordinator (Medical Receptionist - Part Time) - Stamford - job 2 of 2

As a Patient Coordinator at Schweiger Dermatology Group, your main responsibilities include managing incoming phone calls, scheduling appointments, and providing critical support to patients, providers, and staff. You will ensure a welcoming atmosphere and maintain efficient patient flow, which is essential for a successful dermatology practice.

To work as a Patient Coordinator at Schweiger Dermatology Group, you need prior healthcare experience, preferably in a medical receptionist role. Familiarity with EMR software and scheduling systems is beneficial, along with strong communication and organizational skills. A professional demeanor and the ability to work well under pressure are essential.

The Patient Coordinator position at Schweiger Dermatology Group is part-time, requiring less than 30 hours a week. Your shifts will generally be from Monday to Friday, 3:30 pm to 7:30 pm, with rotational Saturdays from 8 am to 1 pm. Flexibility to cover shifts in a team environment is expected and appreciated.

As a Patient Coordinator at Schweiger Dermatology Group, you’ll enjoy various benefits, including eligibility for dental and vision insurance, a 401K plan, and employee discounts on skincare products and services. Part-time employees also enjoy a collaborative work environment focused on personal growth and well-being.

While prior dermatology experience is preferred for a Patient Coordinator role at Schweiger Dermatology Group, it is not strictly required. What matters most is your commitment to providing excellent patient care, a positive attitude, and previous healthcare experience.

In answering this question, focus on highlighting your relevant roles, specific duties, and how they have prepared you for the Patient Coordinator position. Include examples of your experience in managing patient relations, understanding patient needs, or working in a fast-paced environment.

Discuss your organizational skills and provide examples of how you’ve successfully managed multiple responsibilities in a healthcare setting. Emphasize any tools or methods you use to stay on track, like to-do lists, calendar management, or prioritizing urgent matters.

Talk about your approach to customer service, like greeting patients warmly, maintaining professionalism, and being attentive to their needs. You can also share how you handle patient inquiries and complaints to ensure a positive experience.

Explain your experience with EMR software and any specific systems you’ve used. Highlight your comfort level with technology and willingness to adapt to new software to efficiently manage patient scheduling and records.

Provide an example of how you maintained professionalism and empathy while resolving the patient’s concerns. Discuss communication strategies you used and the outcome to demonstrate your problem-solving skills.

Identify qualities such as exceptional communication skills, empathy, organization, and a team-oriented mindset as crucial. Explain how these qualities contribute to an effective and supportive work environment.

Discuss your understanding of patient privacy rights and your experience with handling sensitive information. Emphasize your commitment to maintaining confidentiality and compliance in all patient interactions.

Demonstrating your knowledge about the Schweiger Dermatology Group shows your genuine interest in the role. Discuss their focus on providing top-notch patient care and their recognition as a Great Place to Work, which aligns with your values.

Discuss your flexibility and adaptability in changing situations. Provide examples of how you've successfully adjusted to new procedures or demands in past roles while maintaining quality service.

Share your aspirations related to professional growth within the healthcare industry. You might also mention specific skills you wish to enhance, how you hope to contribute to the team, and your commitment to promoting the Ultimate Patient Experience.