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Crew Member (Pizza Maker & Expeditors) -4316

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Summary: Delivers excellent service, product and image standards to maintain high customer satisfaction.  

 

Essential Job Functions: 

  1. Prepares a variety of pizzas and other menu items. 
  2. Measures ingredients required for specific items being prepared. 
  3. Follows procedures for safe food preparation, assembly and presentation. 
  4. Help with bagging and tagging orders
  5. Running food out to customers cars or delivery drivers
  6. Greets customers in person or via phone and takes order professionally and promptly.
  7. Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials. 
  8. Avails chances to “up-sell” additional products 
  9. Masters Point of Sale (POS) computer systems for automated order taking. 
  10. Communicates clearly and positively with management and team members. 
  11. Handles currency and credit transactions quickly and accurately. 
  12. Builds loyal customers through friendly interactions and consistent appreciation.
  13. Resolves complaints promptly and professionally. 
  14. Cleans, stocks and restocks work stations and display cases.
  15. Transfers supplies and tools between storage and work areas. 
  16. Packs, weighs, and labels products as required. 
  17. Ensures supervisor is aware of food shortages. 
  18. Adhere with all quality standards, principles, guidelines and policies 
  19. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington 

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers 

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed

8. Maintains clean and organized work area, taking ownership of surroundings

9. Maintains appropriate confidentiality in information

 

Qualifications

All your information will be

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Be no less than Sixteen (16) years of age 
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change

kept confidential according to EEO guidelines.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$30000 / YEARLY (est.)
min
max
$25000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Crew Member (Pizza Maker & Expeditors) -4316, Domino's

Join the fun and dynamic team at Domino's Pizza, where we're on the lookout for enthusiastic Crew Members (Pizza Makers & Expeditors)! Located at 2972-A Chain Bridge Rd, Oakton, VA, you'll step into a vibrant work environment that prides itself on delivering the best pizza experience to our valued customers. As part of Team Washington, Inc., a celebrated Domino's franchise, you'll play an essential role in delighting pizza lovers and creating memorable interactions. Your day will be filled with preparing mouth-watering pizzas, taking customer orders with a smile, and ensuring everything from the kitchen to the front of the store is running smoothly. You'll get to channel your inner foodie by measuring ingredients, helping bag up delicious orders for our customers, and even taking a moment to chat with them while ensuring their orders are accurate and timely. With a commitment to excellent customer service, you'll have opportunities to up-sell our delightful menu items while building loyalty among our customers. Plus, your teamwork skills will shine as you communicate positively with your peers and management, tackling challenges together. If you're ready to embark on this exciting journey with a franchise that serves pizza to the President, apply today and become a vital part of our mission to spread joy through pizza! We can’t wait to welcome you to our team!

Frequently Asked Questions (FAQs) for Crew Member (Pizza Maker & Expeditors) -4316 Role at Domino's
What are the responsibilities of a Crew Member (Pizza Maker & Expeditors) at Domino's Pizza?

As a Crew Member (Pizza Maker & Expeditors) at Domino's Pizza, your responsibilities will include preparing pizzas and menu items, taking customer orders, and ensuring food quality and safety. You will greet customers professionally, manage orders through our Point of Sale system, and handle all transactions with accuracy. Additionally, you'll help maintain a clean work environment and assist in various tasks to support your team, creating a positive and efficient service experience.

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What qualifications do I need to apply for the Crew Member position at Domino's Pizza?

To apply for the Crew Member (Pizza Maker & Expeditors) position at Domino's Pizza, you'll need to be at least sixteen years old and possess strong communication skills for effective interaction with customers and team members. The ability to multi-task in a fast-paced environment is essential, as well as a willingness to learn and adapt to varying priorities. You'll also need to pass standard company background checks to ensure a safe working atmosphere.

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What is the work environment like for Crew Members at Domino's Pizza?

The work environment for Crew Members at Domino's Pizza is lively, energetic, and team-oriented! You'll be part of a close-knit family at Team Washington, Inc., where collaboration is key to our success. Expect a dynamic atmosphere filled with friendly interactions, quick problem-solving, and the rewarding experience of delivering hot, fresh pizzas to our customers. At Domino’s, we value our team's effort and maintain an upbeat culture that emphasizes fun and food!

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How can I advance my career as a Crew Member at Domino's Pizza?

Advancing your career as a Crew Member (Pizza Maker & Expeditors) at Domino's Pizza can begin right upon joining the team! By demonstrating a strong work ethic, excellent customer service skills, and a willingness to learn, you can open up opportunities for promotions within the company. Cross-training in different roles and maintaining positive communication with your management can also pave the way for upward mobility, leading you into supervisory or management positions over time.

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What training will I receive as a Crew Member at Domino's Pizza?

Upon being hired as a Crew Member (Pizza Maker & Expeditors) at Domino's Pizza, you can expect comprehensive training that covers essential skills such as food preparation, order management, and customer service. You'll master our Point of Sale systems and learn about food safety protocols to ensure a quality experience for customers. Our supportive team will guide you through the training process, helping you feel confident and ready to contribute to our restaurant environment.

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Common Interview Questions for Crew Member (Pizza Maker & Expeditors) -4316
How do you handle difficult customers as a Crew Member at Domino's Pizza?

When handling difficult customers, it's crucial to remain calm and listen actively to their concerns. Show empathy and let them know you understand their frustration. Always aim to resolve their issue sincerely and efficiently, whether it's by correcting an order or providing a discount. Emphasize your commitment to excellent customer service and creating a positive experience that encourages repeat business.

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Can you describe a time you worked as part of a team?

In your answer, highlight a specific instance where you collaborated effectively with your team members. Discuss your role, how you communicated, and the outcome of the project or task. This demonstrates your ability to work well with others, which is vital for any Crew Member at Domino's Pizza, where teamwork is key to success.

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What steps would you take in a busy, fast-paced environment at Domino's Pizza?

In a busy, fast-paced environment, I would prioritize tasks by focusing on urgent orders while maintaining quality standards. It's essential to stay organized, clearly communicate with team members, and remain adaptable to changes in orders and priorities. By maintaining a positive attitude under pressure, I can contribute to a smooth workflow and ensure customer satisfaction.

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What do you think makes great customer service as a Crew Member?

Great customer service involves actively listening to customers, providing prompt and friendly service, and ensuring their needs are met effectively. It’s about making customers feel valued and appreciated. As a Crew Member at Domino's Pizza, I believe creating a welcoming atmosphere and consistently exceeding customer expectations fosters loyalty and enhances their experience.

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How do you prioritize tasks when working in a busy kitchen?

To prioritize tasks in a busy kitchen, I would assess what needs immediate attention, like preparing orders that are overdue, while also ensuring that we have enough supplies ready. Maintaining an organized workspace and good communication with my teammates is key, allowing us to work together seamlessly. By managing time efficiently and focusing on one task at a time, we can keep up with demand.

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Can you tell us about your previous experience working in food service?

When discussing previous experience, focus on specific roles you held, the responsibilities you had, and any skills you acquired related to the food industry. Emphasize your commitment to quality service, teamwork, and any achievements, such as high customer satisfaction ratings or successful issue resolution.

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How would you promote special menu items to customers?

I would promote special menu items by highlighting their unique features and benefits to customers during interactions. A friendly and enthusiastic approach can make a difference. I’d ensure to incorporate upselling techniques by suggesting these specials when taking orders, along with any appropriate pairings that enhance the dining experience.

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What would you do if you noticed a coworker was struggling with their tasks?

If I noticed a coworker struggling, I would offer assistance and provide support without disrupting their workflow. Communicating openly, I would ask if they needed help or just some encouragement. Working as a team not only strengthens our bond but contributes positively to the overall work environment at Domino's Pizza.

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What makes you a good fit for the Crew Member position at Domino's Pizza?

Highlight your enthusiasm for working in a team, commitment to customer service, and flexibility in a fast-paced setting. Express your genuine interest in pizza and the positive culture at Domino's Pizza, along with your desire to deliver excellent service and contribute to the team’s success.

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How do you ensure that food safety standards are maintained during your shifts?

To ensure food safety standards are maintained, I would strictly follow all health guidelines during food preparation and handling. This includes washing hands, keeping surfaces clean, properly storing ingredients, and always ensuring that food is cooked and stored at the right temperatures. Regularly communicating safety practices with team members also helps maintain a high standard.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
December 30, 2024

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