Material Service Coordinator II - Inpatient Inventory, Full-time, Days - job 1 of 2

As a Material Service Coordinator II at Northwestern Medicine, you will be responsible for a variety of essential tasks including preparing and delivering linen and medical/surgical supplies, accurately maintaining supply levels, and responding to customer requests. Your daily functions will also include documenting inventory activities and ensuring that supplies are labeled and stored correctly. You'll play a vital role in supporting the healthcare team by ensuring timely availability of necessary materials.

To qualify for the Material Service Coordinator II position at Northwestern Medicine, a high school diploma or an equivalent is required. While a minimum of one year of experience in materials handling, preferably in a healthcare environment, is preferred, a strong work ethic and a willingness to learn can also be key attributes that we value. If you're dedicated and proactive, we want to hear from you!

The compensation for this non-exempt position starts at $19.25 per hour, plus a shift pay differential of $0.97 per hour.

A typical day for a Material Service Coordinator II at Northwestern Medicine involves various tasks including preparing and issuing medical supplies, maintaining orderly work areas, responding to requests for supplies, and performing routine inventory checks. You will engage with staff across the facility, ensuring that they have everything they need to provide excellent patient care while also ensuring compliance with regulatory standards.

At Northwestern Medicine, employees enjoy a comprehensive benefits package that includes tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits, all designed to support your career and personal growth. Joining our team as a Material Service Coordinator II means becoming part of an organization that truly cares for its employees.

When responding to this question, highlight any previous roles or responsibilities you've had with inventory management. Be specific about the systems or processes you've used. Discuss how you've maintained accurate logs and how you resolved discrepancies, showcasing your attention to detail and problem-solving skills.

It’s important to showcase your organizational skills here. Discuss strategies like creating a priority list or adjusting your focus based on immediate needs. Provide examples from past experiences where your ability to prioritize tasks led to successful outcomes.

Share any relevant experience in a healthcare setting, emphasizing your understanding of the fast-paced and dynamic nature of healthcare. Discuss specific examples of how you supported medical professionals or contributed to patient care through your role with supplies.

When answering this question, explain your approach to customer service and communication. Offer examples of how you’ve responded to requests in a respectful and timely manner, demonstrating your commitment to supporting healthcare providers and enhancing patient care.

In responding to this scenario, verify your awareness of the importance of managing expired products. Discuss specific actions you took to evaluate products and how you communicated the issue effectively to relevant parties, showcasing both initiative and teamwork.

Detail strategies such as double-checking counts, utilizing automated systems, or developing standard operating procedures that help you maintain accuracy. Highlight any relevant tools you’ve used to track and document supplies effectively.

Provide a summary of your proficiency with computer systems, mentioning any inventory management software you're familiar with. If you have experience using both manual and automated systems, be sure to emphasize that, showing your adaptability and tech-savvy nature.

Communication is critical in this role, as you are often the link between staff needing supplies and the inventory system. Discuss how effective communication can lead to timely material deliveries and improved relationships with healthcare staff.

Respond by discussing habits and practices you implement to keep your workspace organized. Mention how a clean workspace contributes to efficiency, safety, and professionalism, underscoring your commitment to maintaining high standards.

Convey your passion for healthcare and commitment to supporting patients and staff. Discuss Northwestern Medicine's values and how they resonate with you personally, showcasing your desire to contribute to their mission of better healthcare.