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Patient Transporter-Transportation Full Time Nights

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Transporter reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

  • Is responsible for safe and efficient patient transport to and from inpatient areas and outpatient areas. Responsible for cleaning and distribution of equipment used by patient care areas.

RESPONSIBILITIES

  • Completes patient transports within set standards of the department.
  • Performs both patient transport and works in the Equipment Processing Distribution Department in picking up soiled equipment, cleaning equipment per standards and delivering equipment to user areas within department standard.
  • Ensures that all equipment is functional and in good working order including current Clinical Engineering (CE) tags.
  • Delivers any non-functional equipment to the CE department. Ensures that any equipment that requires battery charging is charged during storage.
  • Advises Patient Care Services when transporting patients from the unit and for all discharges. Performs accurate and timely documentation of patient movements when leaving and returning patients to units. Notifies nurse who is responsible for the patient prior to any transports.
  • Obtains Ticket to Ride and transports with patient.
  • Ensures all assigned equipment is kept clean and well maintained.
  • Transports patients or guests safely while using appropriate equipment, lift techniques and departmental safety measures to ensure patient safety.
  • Cleans and sanitizes all equipment used in a transport of a patient. Adheres to all PPE policies and knows the proper handling of chemicals used for cleaning and sanitizing. Follows established infection control and isolation guidelines. 
  • If providing transport upon admission, gives overview of the patient room to the patient and / or family. This includes but is not limited to explanation of contents of the room, where to store their personal items, how to use bed controls, how to turn the coach into a bed, number for room service etc.
  • Assists patient care areas with lifts requiring 2 people or more. Has knowledge of how to utilize hospital lift devices, including maxi slides.
  • Monitors and delivers transport equipment such as wheelchairs to entrances and nursing units to ensure PAR levels are maintained. 
  • Responds to code procedures as determined by hospital location. 
  • Assists in Cadence Health Fall Prevention initiative when bringing a patient back to his/her room and completing the following: positioning patient correcting in bed or chair, bed rails up if needed, ensuring everything is in arm's reach (ie over the bed table, call light, trash can, etc), no cords on floor, and bed alarm hooked back up.
  • Effectively communicates with the call center dispatch with all transport delays or cancellations. Reports immediately to the call center upon completion of the transport.
  • May assist with removing trash and linen from patient rooms upon discharge.

This position is full-time, 80 hours per pay period, night shift, 11:00 p.m. to 7:30 a.m. with alternating weekends and holidays.

Qualifications

Required:

  • High School diploma or equivalent
  • CPR – Basic Life Support within 90 days of hire
  • Physical Demand Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • N/A

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Transporter-Transportation Full Time Nights, Northwestern Memorial Healthcare

Join Northwestern Medicine as a Patient Transporter in Palos Heights, IL, and be a crucial part of our healthcare team dedicated to patient care. In this full-time night position, you’ll engage in helping patients move safely and comfortably through our facilities, embodying our patient-first mission. Your responsibilities will include transporting patients to and from various inpatient and outpatient areas and ensuring that all medical equipment is clean and functioning properly. You’ll also assist in cleaning equipment and reporting any maintenance issues while communicating effectively with nursing staff to coordinate seamless patient movements. We believe in taking great care of our employees, which is why we offer amazing benefits including tuition reimbursement, loan forgiveness, and 401(k) matching. If you're ready to make a difference and help us improve healthcare one transport at a time, we’d love to have you on board!

Frequently Asked Questions (FAQs) for Patient Transporter-Transportation Full Time Nights Role at Northwestern Memorial Healthcare
What are the main responsibilities of a Patient Transporter at Northwestern Medicine?

As a Patient Transporter at Northwestern Medicine, your main responsibilities include safely and efficiently transporting patients to and from various areas, cleaning and distributing equipment, ensuring all equipment is in good working order, and communicating with patient care services during transports.

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What qualifications are needed to apply for the Patient Transporter position at Northwestern Medicine?

To apply for the Patient Transporter position at Northwestern Medicine, you need a high school diploma or equivalent, and must obtain CPR certification within 90 days of hire. Additionally, the role requires physical ability to lift/carry up to 50 pounds.

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What is the work schedule for a Patient Transporter at Northwestern Medicine?

The Patient Transporter position at Northwestern Medicine is a full-time night shift role, requiring 80 hours per pay period. The specific hours are from 11:00 p.m. to 7:30 a.m. and includes alternating weekends and holidays.

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How does Northwestern Medicine ensure patient safety during transport?

Northwestern Medicine emphasizes patient safety by training Patient Transporters in appropriate equipment usage, lift techniques, and departmental safety measures to ensure a safe transport experience. This includes cleaning and sanitizing all transport equipment and adhering to infection control guidelines.

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What benefits does Northwestern Medicine offer to Patient Transporters?

Northwestern Medicine offers competitive benefits to Patient Transporters, including tuition reimbursement, loan forgiveness, a 401(k) matching program, and lifecycle benefits designed to support employees throughout their career.

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Common Interview Questions for Patient Transporter-Transportation Full Time Nights
Can you describe a time when you had to handle a difficult patient transport?

When answering this question, focus on communicating the steps you took to ensure the patient's comfort and safety, including any protocols you followed. Highlight your ability to remain calm under pressure and your commitment to providing a positive experience.

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What safety measures do you take when transporting patients?

Discuss the safety protocols you adhere to, such as using proper lifting techniques, ensuring all equipment is functioning, and being mindful of the patient's comfort and safety during transport. Mention any specific training you have received in this area.

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How do you prioritize your tasks during a busy shift as a Patient Transporter?

Explain your strategy for managing multiple patient transport requests by prioritizing based on urgency, coordinating with nursing staff, and utilizing effective communication to streamline operations and ensure timely transport.

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What experiences do you have with medical equipment?

Provide details about your familiarity with medical equipment used in patient transport. If you have experience in cleaning and maintaining equipment, make sure to discuss those responsibilities and any training you have received.

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How do you communicate with nursing staff and dispatch during transports?

Discuss your approach to effective communication, whether it's utilizing call systems, relaying information accurately, and ensuring that nursing staff are informed about patient readiness and needs throughout the transport process.

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What would you do if you encounter a problem during a patient transport?

Outline your process for handling issues such as delays or equipment malfunctions, emphasizing the importance of quickly notifying nursing staff or dispatch and how you'd work to resolve the problem while maintaining patient safety.

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Why do you want to work as a Patient Transporter at Northwestern Medicine?

Express your passion for patient care and how you align with Northwestern Medicine's mission. Highlight any personal experiences that inspire you to contribute to the healthcare environment and your desire to be a part of a team committed to excellence.

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How do you ensure compliance with infection control protocols during transports?

Discuss your understanding of infection control protocols and give specific examples of how you've adhered to these guidelines, including proper cleaning of equipment and use of personal protective equipment to ensure patient and staff safety.

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What steps would you take to orient patients to their environment after transport?

Explain how you would introduce the patient to their new surroundings, including showing them important features of the room, providing information on how to call for assistance, and ensuring their comfort and understanding of their new environment.

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How would you handle a situation in which a patient is anxious or scared during transport?

Highlight your soft skills by explaining how you would reassure the patient, communicate clearly with them, and provide comfort through attentive support during the transport process, ensuring they feel safe and cared for.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
December 29, 2024

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