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Patient Care Tech-General Medicine Unit 13E full-time Evenings

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

40 hours per week 

Five 8-hour shifts, alternating weekends required

Evening shifts 1500-2330

 

The Patient Care Technician reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Patient Care Technician’s primary function is to assist and support the Professional Registered Nurse in all aspects of direct and indirect patient care activities.  The Patient Care Technician functions as a member of the unit staff under the direction and supervision of the professional Registered Nurse.

Responsibilities:

  • Direct Patient Care Activities 
    • Assists with admission, transfer, and discharge process.
    • Takes and records temperature, pulse, respirations, weight for adults and/or neonates, height, and blood pressure.
    • Measures and records intake and output including output from drains.
    • Applies cardiac monitor/oximetry.
    • Obtains EKG.
    • Adheres to the infant security protocol (accurate assessment of band placement).
    • Performs normal newborn hearing screening.
    • Obtains capillary blood glucose for adults and/or neonates.
    • Performs phlebotomy.
    • Applies Fetal Monitor equipment on pregnant patients.
    • Discontinues heplocks and foley catheters.  Administers enemas.
    • Collects specimens (urine, stool, blood and sputum) on adults and/or neonates.  Makes rounds of patients and anticipates their needs and observes newborns in the nursery.
    • Responds to patient call lights in a timely manner, especially emergency lights.
    • Distributes fresh drinking water and nourishments to patients.  Prepares patients for meals; assists or feeds patients as necessary. Feeds normal newborns as assigned.
    • Provides morning care, bed baths and evening care according to established Nursing Care Procedures. Provides peri-care to appropriate patients.
    • Provides newborn care to the infant including bath, dressing, obtaining foot prints, assistance with feeding (bottle and breast), glucose checks.
    • Makes occupied and unoccupied beds.
    • Ambulates patients and instructs on walker, cane and crutch walking as appropriate for assigned unit. 
    • Assists with pre-and post-operative care; positions patients as ordered; applies special equipment for safety; lifts and turns patients with proper and safe body mechanics and available resources.
    • Applies comfort and safety measures (side rails and call lights). 
    • Sets up oxygen and suction equipment and other respiratory equipment for adults and/or neonates.
    • Applies dressings to Stage I and Stage II skin breakdown. 
    • Prepares patient room for MD or RN assessment, evaluation, diagnostic and therapeutic procedures. Assists with procedures in the normal newborn nursery as directed.
    • Transports patients, equipment and/or supplies during urgent and emergent situations and to front door on discharge.
    • Responds to emergency situations, secures assistance and initiates basic life support.
    • Reports observations and documents appropriately.  Promptly notifies RN of any change in patient condition.
    • Performs post-mortem care and transports bodies to the morgue when necessary.
    • Assumes responsibility for the care of patient’s prosthetic devices, hearing aides, dentures, eye glasses, etc.
    • Follows established policies, procedures and standards of care in all areas of practice.
  • Indirect Patient Care
    • Maintains a safe and clean environment.  Duties may include:  maintaining temperature logs on, defrosting, and cleaning refrigerator, straightening linen, cleaning utility rooms, cleaning IV poles, cleaning scale, cleaning and returning equipment to SPD, replacing and disposing of soiled linen bags.
    • Performs duties delegated  by the RN to facilitate patient care and the efficient operations of the assigned patient care unit.
    • Collects and inventories patient belongings on admission, transfer and discharge.
    • Completes charges using appropriate documentation.
    • Orders supplies on-line or appropriate requisitions and stocks in appropriate location.
    • Obtains necessary equipment and supplies to facilitate patient care.
    • Assures room readiness for incoming patients.
    • Checks designated equipment for proper functioning.
    • Counts instruments and sterile trays sent and received from SEP as appropriate for assigned unit.
    • Stocks and removes linen from patient rooms.
    • Sets up and breaks down delivery table.
    • Participates in staff meetings.
    • Demonstrates cost effective approach to patient care in terms of equipment, supplies and other resource use.
    • Participates in quality improvement activities.
    • Participates in daily/weekly/monthly QC’s.
    • Participates in orientation of new staff.
    • Performs related duties as assigned.
    • Uses established communication channels to resolve work related problems.
    • Understands and consistently demonstrates principles of “Patient’s First” philosophy.
    • Carries out assigned tasks and activities on a shift basis, as delegated by the RN.
    • Assumes responsibility for meeting mandatory requirements.

Qualifications

Required:

  • CNA Certification or currently enrolled in SON who has successfully completed basic clinical rotations.
  • CPR recognition by the American Heart Association (BLS for Healthcare Providers).
  • Minimum of 90% correct on annual mandatory Health and Safety Training quizzes.
  • Unit based recognition for Capillary Blood Glucose Monitoring.
  • High school diploma required.  One year of college or nursing education or equivalent experience preferred.
  • Previous experience in a health care setting preferred with a demonstrated ability to relate to patients, family, nursing and medical staff.
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • Associates or Bachelor’s degree.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$47500 / YEARLY (est.)
min
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$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Tech-General Medicine Unit 13E full-time Evenings, Northwestern Memorial Healthcare

Are you interested in becoming a vital part of a dedicated healthcare team? At Northwestern Medicine, we are looking for a full-time Patient Care Technician for our General Medicine Unit 13E. In this evening shift role, you'll work 40 hours per week, with five 8-hour shifts that include alternating weekends. As a Patient Care Technician, your responsibilities will stretch from direct patient care activities to assisting our amazing Registered Nurses. This means you'll be involved in essential tasks like taking vital signs, preparing patients for meals, and responding to call lights, all while ensuring a comforting environment for our patients. Your day will be filled with opportunities to impact patients' experiences positively, and your hands-on care will play a crucial part in their recovery journey. We're committed to your growth and offer competitive benefits, such as tuition reimbursement, loan forgiveness, and a robust 401(k) matching program to support you as you help others. We emphasize a team-driven workplace where every employee can thrive. If you're passionate about patient care and want to grow in a supportive setting, we invite you to join Northwestern Medicine and be a part of our mission for better healthcare.

Frequently Asked Questions (FAQs) for Patient Care Tech-General Medicine Unit 13E full-time Evenings Role at Northwestern Memorial Healthcare
What are the key responsibilities of a Patient Care Technician at Northwestern Medicine?

At Northwestern Medicine, the Patient Care Technician is responsible for direct patient care activities, which include measuring and recording vital signs, supporting the admission and discharge processes, and attending to patients' immediate needs. In addition to these tasks, you will work under the guidance of Registered Nurses, helping with procedures and ensuring a safe and clean environment for healing.

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What qualifications do I need to apply for the Patient Care Technician position at Northwestern Medicine?

To apply for the Patient Care Technician role at Northwestern Medicine, you must have a CNA certification or be enrolled in a nursing program with completed clinical rotations. A high school diploma is essential, with one year of college or nursing education preferred. Additionally, CPR certification by the American Heart Association is required to ensure you can respond effectively in emergencies.

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What shifts are available for the Patient Care Technician role at Northwestern Medicine?

The Patient Care Technician position at Northwestern Medicine is a full-time evening role that involves working 40 hours per week across five 8-hour shifts. These include alternating weekends, ensuring you can provide continuous patient care during crucial evening hours and engage with patients when they need it most.

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How does Northwestern Medicine support the career growth of Patient Care Technicians?

Northwestern Medicine is dedicated to the professional development of its Patient Care Technicians. We offer competitive benefits such as tuition reimbursement and loan forgiveness to aid in your education. Moreover, we foster an environment where continuous learning and skill enhancement are highly encouraged, allowing you to grow within the healthcare field.

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What should I expect during the onboarding process for the Patient Care Technician role at Northwestern Medicine?

During the onboarding process for the Patient Care Technician position at Northwestern Medicine, you can expect comprehensive training that covers both direct and indirect care responsibilities, adherence to safety protocols, and familiarization with the healthcare environment. You will also participate in orientation sessions to learn about company policies and patient care standards.

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Common Interview Questions for Patient Care Tech-General Medicine Unit 13E full-time Evenings
Can you describe your experience with vital sign monitoring as a Patient Care Technician?

When answering this question, emphasize your familiarity with taking and recording vital signs, your understanding of what each measure indicates, and any specific experience you have had in a clinical setting. Consider discussing your systematic approach to using monitoring equipment to accurately assess patients' conditions.

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How do you prioritize tasks in a fast-paced healthcare environment?

In your response, demonstrate your organizational skills and ability to remain calm under pressure. Talk about how you assess patient needs, prioritize urgent care over other tasks, and communicate effectively with your team to ensure all duties are performed timely without compromising patient care.

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What steps do you take to ensure patient safety during care activities?

Highlight your understanding of safety protocols, such as securing equipment, checking for potential hazards, and maintaining clean environments. Describe specific strategies you implement to ensure safety, emphasizing your commitment to following guidelines and protocols that promote patient well-being.

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How do you handle difficult or uncooperative patients?

In your answer, demonstrate empathy and patience. Explain your approach to building rapport with patients, addressing their concerns, and employing de-escalation techniques. Share an example if possible to illustrate your experience managing challenging interactions successfully.

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What do you understand about the Patient’s First philosophy?

Reflect on how the Patient’s First philosophy aligns with your personal values in patient care. Discuss the importance of empathy, active listening, and effective communication in ensuring that patients feel heard and cared for throughout their treatment.

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What is your experience with assisting in procedures like drawing blood or EKGs?

Talk about your hands-on experience with these procedures, including any relevant training you have received. Stress your attention to detail, ability to follow safety protocols during such tasks, and the importance of maintaining a calm demeanor to reassure patients.

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How would you manage time effectively during your shifts?

Express your strategies for effective time management, such as planning tasks at the beginning of your shift, using checklists, and communicating with your team. Share previous experiences where you've successfully managed multiple responsibilities without compromising the quality of care.

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What techniques do you use to provide emotional support to patients?

Discuss the importance of emotional support in patient care. Elaborate on how you listen to patients' concerns, offer comforting words, and meet their unique needs, highlighting your ability to recognize when a patient may feel anxious and require additional reassurance.

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Can you give an example of a time you worked as part of a team?

Share a specific example of your collaborative experience in a medical setting. Highlight your role within the team, how you contributed to patient care, and the importance of teamwork in achieving positive outcomes for patients.

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How do you ensure effective communication with nurses and doctors?

Explain your understanding of the importance of clear and concise communication in healthcare settings. Share specific examples of how you report patient observations, follow up on care plans, and ensure that you relay critical information while maintaining professionalism.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
March 20, 2025

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