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Program Manager-Office of the Chief Nursing Executive (CNE) Full-Time Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Program Manager-Office of the Chief Nursing Executive (CNE) reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Program Manager will lead planning and implementation activities for Northwestern Memorial HealthCare. This will include developing work plans and metrics, the monitoring of work plans and metrics to assure activities are on-time and on-budget, coordinating the internal and external resources to execute activities, and completing activities as assigned.   The Program Manager will work closely with managers, directors and clinicians to develop work plans, metrics and resources to achieve the department’s strategic goals and objectives.

Responsibilities:

  • Responsible for developing and managing the following for assigned projects; budgets, resource allocation, information distribution, meeting facilitation and overall performance reporting
  • Apply standard project management methodologies throughout the project lifecycle including; analysis, design, implementation, verification as well as value measurement definition
  • Utilize project management tools to ensure accuracy for planning, procurement and budgeting
  • Participate in analyst activities such as requirements analysis, resource identification, solution definition, white paper development, implementation/work plan development, design, system testing, training plans and rollout strategies
  • Manage day to day operational aspects of a project and scope and effectively minimizes exposure and risk
  • Prepare and reviews deliverables for leadership approval. Ensure project documents are complete, current, and stored appropriately.
  • Establish and execute effective and efficient communication mechanisms which enable continuous exchange of project status, ideas and information, project developments among team members, NM Executives (project sponsors) and vendor partners. 
  • Establish and maintain effective communications regarding project status.
  • Work within project budget to ensure that expenditures are integrated with the NMHC Long Term Financial Plan and Annual Capital Budget
  • Provides leadership and guidance required to effectively define, plan and implement projects
  • Responsible for developing and maintaining productive and cordial relationships with clients and team members, serving as a link between multiple parties and entities. Must be able to effectively manage problems that arise within the project team or issues with clients, and recommend mitigation strategies as needed to achieve the desired results.
  • Create and execute project work plans and revises as appropriate to meet changing needs and requirements.

Qualifications

Required:

  • Bachelor Degree in Business Administration, Healthcare Management, Communications or related field. 
  • Strong Knowledge of Microsoft: Word, Excel, Power Point, Project
  • Demonstrated project management and organizational skills, demonstrated analysis and problem-solving skills, excellent oral and communication skills, demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization.   

Preferred:

  • Master’s degree in MBA or MHA preferred (required in place of work experience).

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Manager-Office of the Chief Nursing Executive (CNE) Full-Time Days, Northwestern Memorial Healthcare

At Northwestern Medicine, we're on a mission to transform healthcare, and we're excited to welcome a Program Manager-Office of the Chief Nursing Executive (CNE) to our dynamic team in Chicago, IL. In this full-time role, you'll play a pivotal part in shaping the future of our organization by leading essential planning and implementation activities across Northwestern Memorial HealthCare. Your expertise will help us ensure that every project aligns with our strategic goals and gets accomplished on time and within budget. You'll develop work plans, manage resources, and collaborate with managers and clinicians to foster a results-oriented environment. Utilizing your project management skills, you'll engage in activities from requirements analysis to system testing, ensuring projects run smoothly while proactively addressing any issues that may arise. Your ability to cultivate productive relationships with team members and clients will not only enhance communication but also drive project success. At Northwestern Medicine, we value your skills in budgeting and reporting as you manage day-to-day operations and maintain compliance with our organizational standards. If you're passionate about fostering a collaborative environment and want to impact patient care positively, we're ready for you. Join us at Northwestern Medicine, where every interaction contributes to our mission of better healthcare.

Frequently Asked Questions (FAQs) for Program Manager-Office of the Chief Nursing Executive (CNE) Full-Time Days Role at Northwestern Memorial Healthcare
What are the main responsibilities of the Program Manager-Office of the Chief Nursing Executive at Northwestern Medicine?

The Program Manager-Office of the Chief Nursing Executive at Northwestern Medicine is responsible for leading planning and implementation activities, developing work plans and metrics, managing budgets and resources, and ensuring project deliverables are met on time and on budget while fostering effective communication among team members and stakeholders.

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What qualifications are necessary for the Program Manager role at Northwestern Medicine?

To be considered for the Program Manager-Office of the Chief Nursing Executive role at Northwestern Medicine, candidates should have a Bachelor’s Degree in Business Administration, Healthcare Management, Communications, or a related field. Additionally, strong project management skills and proficiency in Microsoft software are essential.

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How does the Program Manager position contribute to the goals of Northwestern Medicine?

The Program Manager position at Northwestern Medicine contributes significantly by ensuring that all project activities align with the organization's strategic goals, ultimately enhancing patient care and operational efficiency through effective project execution and resource management.

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What project management methodologies will the Program Manager use at Northwestern Medicine?

The Program Manager-Office of the Chief Nursing Executive at Northwestern Medicine will apply standard project management methodologies throughout the project lifecycle, including analysis, design, implementation, verification, and value measurement definition to ensure successful project outcomes.

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What opportunities for professional growth does the Program Manager role at Northwestern Medicine offer?

The Program Manager-Office of the Chief Nursing Executive position at Northwestern Medicine offers numerous opportunities for professional growth, including access to training and development resources, the chance to work on diverse projects, and the potential for upward mobility within a leading healthcare organization.

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Common Interview Questions for Program Manager-Office of the Chief Nursing Executive (CNE) Full-Time Days
Can you describe your experience with project management methodologies relevant to the Program Manager role?

When answering this question, focus on specific project management methodologies you've used, such as Agile or Waterfall, and provide examples of how you've successfully implemented them in past projects effectively while ensuring you achieved project goals.

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How do you ensure effective communication among project stakeholders?

To ensure effective communication, you should outline your strategies, such as regular status updates, utilizing collaborative tools, and fostering an open environment where team members feel comfortable sharing updates or challenges. Highlight any specific tools you have used for communication.

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What steps do you take to manage project risks proactively?

Discuss your approach to risk management by detailing how you identify potential risks early, assess their impact, and implement mitigation strategies. Provide examples of risks you've managed in previous projects.

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How do you handle conflicts within a project team?

Explain your conflict resolution style, emphasizing open communication, active listening, and collaboration. Share an example of a past conflict where your approach led to a successful resolution that benefited the team and project.

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What are some key performance indicators (KPIs) you utilize to measure project success?

Discuss relevant KPIs such as project completion timelines, budget adherence, stakeholder satisfaction, and quality of deliverables. Share how you’ve used these metrics to ensure project success and continuous improvement.

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How do you approach the development of budgets for your projects?

Talk about your budgeting process, including how you assess project needs, allocate resources, and ensure expenditures align with organizational expectations. Providing a specific example of a project budget you managed can strengthen your response.

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What software tools do you prefer for managing projects and why?

Identify specific tools, such as Microsoft Project, Asana, or Trello, and explain their features that help you effectively manage projects, collaborate with teams, and track progress. Relate your tool choice to your previous experiences.

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How do you prioritize tasks within a project?

Outline your approach to task prioritization by using methods such as the Eisenhower Matrix or MoSCoW prioritization. Share examples of situations where your prioritization led to project success.

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Can you give an example of a particularly challenging project you've managed?

Provide a detailed description of the challenging project, highlighting what made it difficult, the steps you took to address those challenges, and the eventual positive outcome, showcasing your problem-solving skills.

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What strategies do you use to motivate your project team?

Discuss various motivational strategies you employ, such as recognizing individual contributions, setting clear goals, and fostering a supportive environment. Share examples of how your motivational efforts positively impacted project outcomes.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
January 9, 2025

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