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Integration Specialist

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your Mission

The Implementation Engineer will manage new implementations or enhancements of Nuvei’s quickly growing portfolio of merchants. The Implementation Engineer will participate in all phases of the account configuration, testing, implementation process and troubleshoot problems with client integrations into our platform. In addition, the Implementation Engineer will internally assist the business operations teams in technical leadership for client’s technical journey with Nuvei and liaison to our technology, platform ecosystem, products and services.

Key responsibilities:

  • Act as a key technical expert who knows payments, especially implementation technologies and integration frameworks. Define, design, and implement our platform's different methods using sophisticated techniques.
  • Coordinate integration project timelines, tasks, and development efforts with both the internal engineering team and commercial teams to manage implementation projects and ensure we keep customers on plan and on schedule.
  • Demonstrate understanding of the supply chain and its technical implications for a client or a partner, within our turbulent ecosystem, under pressure, throughout innovation, service application and product delivery.
  • Matrix manages implementation per required solution and supports client needs for complex configuration, customization and implementations to our high-level tier prospects and partners.
  • Establish operational service excellence through issue identification, troubleshooting, and technical fix execution to improve efficiency, remove obstacles, or create optimal business processes and approaches.
  • Highly skilled at applying consultative methodologies and solving integration pain points, while delivering white-gloved service to our clients and partners.
  • Provide system configuration support based on changing business needs.
  • Provide excellent customer service (white-gloved) through active listening on every interaction while adjusting support approach to accommodate client needs.
  • 4+ years of hands-on integration and solution experience working as an Integration or Implementation engineer, or at least 2 (2) years of experience as a Sales Engineer / Solution manager.
  • +3 years of engineering management (i.e. software development, solution engineering)
  • +2 years of experience within the payment’s industry.
  • B.S. in Information Systems, Industrial Engineering or related field an advantage.
  • Proven ability to read, debug, and understand web applications (HTML, CSS, JavaScript, SDKs, etc.).
  • Working knowledge of web integration including iframes, widgets, SDK, Single Sign-On, APIs and other SaaS technologies.
  • Strong knowledge of data models and working experience with SQL.
  • Creative thinker and experienced at understanding potential pain points.
  • Ability to work in a fast-paced, deadline-driven start-up environment.
  • A challenging job in a fast-developing, international company.
  • A friendly work environment where you can thrive and develop your skills.
  • Career advancement possibilities.
  • Competitive remuneration package.
  • Nuvei offers a wide variety of additional benefits which include Additional Health insurance incl. Dentist, Sport card, Food vouchers, Employee discounts card, Seminars and conference tickets, Playroom, and many other additional perks.

Please send your resume in English.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Integration Specialist, Nuvei

Are you ready to dive into the exhilarating world of payment processing? Nuvei, a pioneering Canadian fintech company, is seeking an Integration Specialist to join our dynamic team! In this role, you will be the backbone of our implementation efforts, guiding new integrations and enhancements for our diverse portfolio of merchants. As an Integration Specialist at Nuvei, your expertise will shine through as you manage the entire account configuration and testing process, ensuring a seamless integration into our state-of-the-art platform. Don’t worry, you won’t be working solo! You’ll collaborate with both our internal engineering and commercial teams to keep customer projects on track and on schedule. You’ll be our go-to technical guru, solving complex integration challenges while providing white-glove service to our clients and partners. So if you have a strong footing in integration technologies, payment systems, and a knack for consulting on best practices, this is your chance to make an impact. You’ll also have the opportunity to contribute to our culture of continuous improvement and resolve any technical obstacles that may arise. At Nuvei, we celebrate diversity, and are eager to meet talented individuals looking to make their mark in the fintech space. If you believe in authentic collaboration and innovation, Nuvei is where your talent can truly thrive. Come join us and let’s take payment processing to new heights together!

Frequently Asked Questions (FAQs) for Integration Specialist Role at Nuvei
What are the key responsibilities of the Integration Specialist at Nuvei?

The Integration Specialist at Nuvei is expected to manage the complete lifecycle of merchant integrations including account configuration, testing, and troubleshooting. They coordinate integration timelines and communication between teams, provide expert knowledge in payment technologies, and deliver consultative support to clients and partners. They also aim for service excellence, ensuring the operational processes meet customer needs efficiently.

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What qualifications do I need to become an Integration Specialist at Nuvei?

To be considered for the Integration Specialist position at Nuvei, candidates typically need at least 4 years of relevant experience in integration or implementation roles, along with 2 years in the payments industry. Familiarity with web technologies (HTML, CSS, JavaScript) and SQL is crucial, as well as a degree in Information Systems or a related field which can further enhance your candidacy.

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What type of work environment can I expect as an Integration Specialist at Nuvei?

At Nuvei, you'll find a friendly and vibrant work environment where teamwork and collaboration are emphasized. The company encourages personal authenticity, making it a perfect place for individuals to express their uniqueness. You’ll also be part of a growing international company that supports career advancement and offers a multitude of employee benefits.

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How does Nuvei promote diversity and inclusion in the workplace for Integration Specialists?

Nuvei celebrates diversity and is committed to fostering an inclusive workplace. As an Integration Specialist, you will be part of a workforce that thrives on collaboration and innovation. The company actively seeks individuals from diverse backgrounds, ensuring that everyone feels empowered to be their true selves at work.

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What additional benefits does Nuvei offer to Integration Specialists?

Nuvei offers a comprehensive benefits package for Integration Specialists that includes health insurance, dental coverage, an active sports card, food vouchers, employee discounts, seminar tickets, and more. The company prioritizes the well-being of its employees and provides various perks to enhance work-life balance.

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Common Interview Questions for Integration Specialist
Can you explain your experience with payment integration technologies?

When answering this question, highlight specific technologies you have worked with, such as APIs or payment gateways. Discuss successful projects and your problem-solving approach when implementing these technologies.

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How do you prioritize tasks when managing multiple integration projects?

Describe your project management techniques, such as using timelines or task management tools. Explain how you communicate with different teams to ensure that all projects stay on schedule and meet client expectations.

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What approach do you take when troubleshooting integration issues?

Share your systematic method for diagnosing problems, including gathering information from clients, checking logs, and collaborating with your technical team to find solutions. Providing an example will make your answer more impactful.

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How do you ensure client satisfaction during the integration process?

Discuss the importance of communication and active listening. Explain how you would gather feedback from clients and adjust your approach to meet their needs effectively, ensuring a positive experience throughout the project.

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Describe a time you successfully managed a complex implementation.

Mention a specific project, the challenges encountered, and the strategies you employed to overcome them. Highlight the results and any positive feedback received from the client after completion.

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What methods do you use to keep yourself updated on the latest integration technologies?

Talk about the resources you follow, such as industry blogs, webinars, or professional networks. Emphasize the importance of continuous learning and how you apply this knowledge in your work.

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In your opinion, what is the biggest challenge facing payment integration today?

Articulate your understanding of current industry challenges, such as regulatory changes or security concerns. Offer your perspective on how to address these issues and ensure effective integrations.

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How would you handle conflicting priorities from different stakeholders?

Discuss your conflict resolution skills, focusing on collaboration and negotiation. Highlight the importance of finding a balance that meets project timelines while accommodating stakeholder needs.

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What role does documentation play in your integration process?

Explain how you utilize documentation to ensure clear communication across teams, maintain project visibility, and provide clients with necessary information during and after the integration.

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Why do you want to work at Nuvei as an Integration Specialist?

Reflect on Nuvei's values and mission. Share your passion for payment processing and fintech, and how you resonate with Nuvei's commitment to innovation and customer-centric solutions.

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OUR PURPOSE Accelerating our customers' business. HOW WE DO IT By being flexible and agile, we provide the payment technology and insights our customers and partners need to succeed locally and globally with one integration. OUR VALUES Innovati...

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Full-time, remote
DATE POSTED
December 13, 2024

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