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Coordinator, Rural Northern Locum Programs

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à careers@ontariohealth.ca. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

 

To obtain a French translation of the following job posting, please email careers@ontariohealth.ca. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care. 

What Ontario Health offers:   

 

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:   

  • Fully paid medical, dental and vision coverage from your first day 

  • a health care spending or wellness spending account  

  • a premium defined benefit pension plan 

  • three personal days and two float days annually 

  • three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years 

  • career development opportunities 

  • a collaborative values-based team culture 

  • a wellness program 

  • a hybrid working model 

  • participation in Communities of Inclusion  

Want to make a difference in your career?  Consider this opportunity.   

As a key member of Rural and Northern Locum Program team, the Coordinator will provide coordination, operational, and administrative support to facilitate the delivery of OH’s dynamic and complex Rural and Northern Locum programs.

Reporting to the Team Lead or Manager, the Coordinator is responsible for key operational tasks including providing front-line client services, responding to physician and stakeholder inquiries, maintaining database records, supporting various program operations, administrative processes and referring clients and stakeholders to appropriate resources.

The successful applicant should be able to work effectively as a part of a dedicated team and be passionate about supporting initiatives that improve the delivery of key programs.  The individual will be interested in learning about the organization and will be able to see their daily activities in the context of organizational goals. As the first point of contact for external stakeholders, this individual will demonstrate professionalism, tact, diplomacy, and excellent judgement and decision-making skills.

Here is what you will be doing:

  • Supporting Rural and Northern Locum Programs ongoing operations, including:

    • Ensuring effective day-to-day program operations through comprehensive document/contract management and tracking.

    • Assisting with often urgent health human resources requests by providing timely, knowledgeable responses to health human resources inquiries from internal partners or external stakeholders.

    • Create and maintain client/stakeholders accounts and accurate program records.

    • Prepare and analyze program reports leveraging data from a variety of sources for program evaluation and ongoing program status updates.

    • Assess and develop operational policy recommendations to improve program performance and efficiency.

    • Establish and maintain positive liaisons with relevant stakeholders to provide exceptional customer service and answer requests/inquiries.

    • Work collaboratively with other department staff to proactively identify and resolve operational issues, share information and best practices.

    • Planning and coordinating meetings through scheduling, developing agendas and meeting materials, preparing meeting minutes and summaries.

    • Supporting physician expense reimbursement process and providing ad-hoc support to team members as needed.

    • Supporting Team Lead and/or Manager with recruitment, on-boarding, meeting coordination and  material preparation.

  • Establish and maintain positive working relationships with key internal and external partners. Acts as the first point of contact for stakeholder questions and concerns, manages incoming inquiries and triages requests as required. Ensures that matters are handled in a timely fashion, with attention to detail, accuracy and strict confidentiality.

  • Develop correspondence, presentations, slides, reports, meeting/event evaluations and other documentation as required.

  • Manages office supplies and maintains effective electronic and paper-based filing system.

  • Manage the content of internal and external websites, forms, operational documents.

  • Support development of tools and templates, and where required conducts training courses on how to use them.

  • Coordinate, schedule and manage logistics for ad hoc logistic meetings with internal and external individuals and groups.

  • Ensure that all pending documentation is brought forward when necessary and according to appointments and deadlines.

  • Perform other related duties as required to support program delivery and operations.

Here is what you will need to be successful:  

Education and Experience

  • Undergraduate degree plus minimum 2 years of equivalent experience OR Diploma plus minimum 3 years of equivalent experience.

  • Experience in healthcare, the healthcare system or equivalent experience considered an asset.

Knowledge and Skills

  • Excellent communication, interpersonal, decision-making and diplomacy skills. Able to interact comfortably with all levels of organization and personnel.

  • Excellent organizational skills.  Responsible and highly motivated.  Must be able to manage multiple tasks. Demonstrated initiative and the ability to work independently and to deadlines with an attention to detail.

  • Ability to work both as a member of a team to fulfil the team’s responsibilities, and independently, using sound judgement and independent thought.

  • Advanced knowledge of Microsoft Word, PowerPoint, Excel, Adobe, Outlook and Internet. Experience with MS Project and MS Visio is an asset.

  • Excellent written and oral communication skills. Demonstrated proficiency in English grammar and spelling.

  • Attributes:

    • Detail oriented

    • Well organized and the ability to prioritize

    • Customer focus

    • Self-motivated

    • Ability to work independently or in a team

#LI-hybrid

#OH-IND-DIG 

Employment Type:

Permanent Full time

Contract Length:

N/A

Salary Band:

Band 3

External Application Deadline Date:

April 16, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.  

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Coordinator, Rural Northern Locum Programs, oh

If you're looking to take an exciting step in your career, consider the role of Coordinator for the Rural Northern Locum Programs at Ontario Health! Based in the vibrant city of Toronto, this position is more than just a job; it’s an opportunity to be a part of a dynamic team committed to enhancing health and wellness across the province. As a Coordinator, you'll play a crucial role in managing operational and administrative tasks that directly contribute to the success of Rural and Northern Locum Programs. Your responsibilities will include providing frontline client services, maintaining database records, and responding to physician and stakeholder inquiries with professionalism and efficiency. You're encouraged to utilize your strong communication skills and attention to detail as you handle urgent health human resources requests and develop program reports that aid in evaluation and improvement. Notably, the Coordinator position emphasizes collaboration; working with other staff members to resolve operational challenges and establish solid relationships with stakeholders is vital. You will also have the chance to support your team through planning meetings, coordinating logistical aspects, and assisting with recruitment processes. At Ontario Health, we pride ourselves on a culture that values integrity, inspiration, and care—qualities that you'll embody as you contribute your talents to make a difference. We invite you to explore this fantastic opportunity and be part of a mission dedicated to achieving equitable health outcomes for all!

Frequently Asked Questions (FAQs) for Coordinator, Rural Northern Locum Programs Role at oh
What are the daily responsibilities of a Coordinator in the Rural Northern Locum Programs at Ontario Health?

As a Coordinator for the Rural Northern Locum Programs at Ontario Health, your daily responsibilities will include managing operational tasks such as providing client support, maintaining accurate records, responding to inquiries, and preparing program reports. You'll also play a key role in supporting the team with scheduling meetings, coordinating logistics, and assisting with recruitment efforts. Your day-to-day activities are crucial for improving the delivery and efficiency of key health programs.

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What educational qualifications are required for the Coordinator position at Ontario Health?

To qualify for the Coordinator role in the Rural Northern Locum Programs at Ontario Health, candidates should possess at least an undergraduate degree with a minimum of two years of related experience or a diploma with three years of equivalent experience. Experience within the healthcare field is highly regarded and can significantly enhance your application.

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What skills should a successful Coordinator at Ontario Health possess?

A successful Coordinator at Ontario Health should have excellent communication, organizational, and decision-making skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential, as is the ability to manage multiple tasks with strong attention to detail. Being self-motivated and having the capability to work both independently and as part of a team are also crucial attributes for thriving in this role.

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How does Ontario Health support career development for Coordinators?

Ontario Health is deeply committed to the growth and development of its employees, including Coordinators in the Rural Northern Locum Programs. The organization offers various career development opportunities, such as training programs, workshops, and mentorship, to help employees achieve their professional goals while enhancing their skills and knowledge.

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What type of work environment can Coordinators expect at Ontario Health?

Coordinators at Ontario Health can expect a collaborative, values-based work environment that prioritizes integrity, inspiration, and care. The organization fosters a supportive culture where teamwork and cooperation are key, and employees are encouraged to share information, best practices, and build positive relationships with stakeholders.

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Common Interview Questions for Coordinator, Rural Northern Locum Programs
Can you describe your experience with managing multiple tasks as a Coordinator?

When answering this question, emphasize your organizational skills and provide specific examples of how you've effectively managed multiple responsibilities simultaneously. Mention tools or methods you use to prioritize tasks and remain efficient under pressure.

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How do you handle urgent inquiries from stakeholders?

Demonstrate your ability to stay calm under pressure. Discuss a time when you responded to an urgent inquiry, focusing on how you assessed the situation, acted quickly, and communicated effectively with all parties involved.

Join Rise to see the full answer
What strategies do you use for effective communication with team members and external partners?

Focus on your approach to communication, such as active listening skills, asking clarifying questions, and being open to feedback. Provide examples of how you’ve successfully collaborated with both internal and external stakeholders to achieve project goals.

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How do you prioritize your workload when faced with tight deadlines?

Share your methods for prioritization, such as using project management tools, creating to-do lists, or setting milestones. Highlight a situation where effective prioritization helped you meet a challenging deadline without sacrificing quality.

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Can you give an example of a time you supported program improvement in a previous role?

Use the STAR method to frame your answer—Situation, Task, Action, Result. Describe a specific situation where you identified an area for improvement, the actions you took, and how your contributions led to positive results for the program.

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Describe your experience with data analysis and reporting.

Discuss your familiarity with data collection and analysis tools and provide an example of how you’ve utilized data to inform program decisions or evaluations. Highlight any reports or presentations you created to communicate your findings.

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What role do you believe a Coordinator plays in enhancing team dynamics?

Articulate your understanding of the Coordinator’s role in fostering a positive team environment, supporting collaboration, and encouraging open communication. Provide examples of how you’ve contributed to strengthening team dynamics in previous positions.

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How would you handle a conflict between team members?

Emphasize your conflict-resolution skills by describing a situation where you facilitated a resolution. Outline steps you would take to ensure a productive discussion, focusing on listening, understanding different perspectives, and promoting compromise.

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What motivates you to contribute your best as a Coordinator?

Share your intrinsic motivations, such as your passion for healthcare or commitment to community wellness. Describe how these motivations drive you to perform at your best and contribute positively to the organization.

Join Rise to see the full answer
How do you stay organized and ensure accuracy in your work?

Talk about the tools and techniques you use for organization, like digital calendars or project management software. Provide specific examples demonstrating how these methods helped you maintain accuracy and attention to detail in your work.

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DATE POSTED
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