Benefits Analyst [Contractor]

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.

As Benefits Analyst, you will support Olo's rapid team growth and join the Total Rewards function as an important contributor to maintain Olo's rewards structures as a newly public company. You will work with stakeholders across the organization, including team members in the People + Culture, Finance, and Legal teams.

You will report to the Manager of Benefits + Wellness and have the flexibility to work remotely from anywhere in Mexico.

You will be contracted to Olo through Deel, our Employer of Record. Deel helps us with the legal and administrative responsibilities of employing staff in countries where we don’t yet have a local presence.  Here’s an easy way to think of it: You work for Olo in a practical sense, completing your assignment. You maintain your day-to-day relationship with Olo. Deel will be your point of contact for any more traditional job-related issues like your pay, benefits and typical employment rights.

• Provide daily benefits support to the Olo team, including answering benefits inbox questions and escalations.
• Maintain benefits programs, processes, and structures and recommend process improvements as the business scales.
• Perform regular audits of benefits to ensure programs are administered according to plan guidelines.
• Help with the annual open enrollment process, including planning meetings, system modifications, testing and employee education, and support the year-end cycle including HRIS systems setup.
• Support new wellness initiatives and existing programs and trainings.
• Ensure the end-to-end employee benefits experience is effective, efficient, and user-friendly.
• Stay up-to-date with market data trends to ensure the competitiveness of our current rewards programs and make recommendations for enhancements.

• 2+ years of experience in benefits administration, including public company experience.
• SHRM certification. 
• Experience working with a US-based employee population.
• Excellent interpersonal skills- you can collaborate and communicate with team members at all levels.
• Strong analytical skills, and the ability to influence, problem solve, and implement solutions.
• Experience supporting companies or organizations in the technology, international, or M&A space.
• Google Workspace experience preferred.

About Olo

Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S.

Our best estimate of the compensation range for this opportunity is 259–324 MXN per hour, depending on the experience you bring. 

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.