Strategic Sales Director, 2600hz

As a Strategic Sales Director at Ooma, you'll oversee account management, develop and implement sales strategies, conduct market analysis, manage relationships within the Service Provider sector, and forecast sales performance. You'll engage with key clients to achieve revenue targets using your established relationships and mentor junior team members along the way.

To be considered for the Strategic Sales Director role at Ooma, you should have a minimum of five years of experience in a senior sales position, with established relationships in the Service Provider and Telecom Carrier sectors. A bachelor's degree in Business Administration or a related field is required, and an MBA is a plus. Familiarity with CRM systems and sales analytics tools is also advantageous.

The Strategic Sales Director at Ooma plays a vital role in ensuring customer satisfaction by adopting a customer-centric approach. This includes gathering customer insights, fostering relationships with key stakeholders, and collaborating with cross-functional teams to deliver seamless onboarding and support services, ultimately driving loyalty and trust in our solutions.

At Ooma, we believe in continuous growth. As a Strategic Sales Director, you would benefit from comprehensive training sessions tailored to enhance partner product knowledge and sales skills. We foster a collaborative environment that encourages creativity and innovation, providing you the resources to thrive and develop your strategic capabilities.

The culture at Ooma for the Strategic Sales Director role is highly collaborative and team-oriented. We encourage individual voices while emphasizing teamwork. Staff members are motivated to engage proactively, share insights, and support one another in achieving shared goals, creating a positive and innovative environment.

When answering this question, focus on specific examples of past successes within the Service Provider and Telecom Carrier sectors, illustrating your relationship management skills and any unique strategies you've employed to enhance partnerships and drive revenue growth.

Discuss your methods for staying informed, such as industry publications, networking, attending conferences, and participating in relevant online forums. Highlight how these resources enable you to develop effective sales strategies.

Be prepared to discuss particular strategies you implemented by detailing the approach, your reasoning behind it, and the resulting outcomes. Quantify your results to demonstrate your success clearly.

Share your mentoring philosophy and explain how you facilitate learning through regular training sessions and hands-on experiences. Highlight any measurable improvements in performance that resulted from your mentorship.

Outline the context of the challenge, the specific actions you took, and the results you achieved. Discuss what you learned from the experience and any adjustments you made moving forward.

Explain your method for assessing which opportunities to pursue based on potential revenue, the strategic alignment of prospects, and your assessing of current client needs versus market conditions. Mention any tools you use for tracking progress and forecasts.

Relationship management is crucial for a Strategic Sales Director. Key points to emphasize include building trust, open communication, and the ability to provide tailored solutions that meet clients' needs, ultimately leading to long-term loyalty.

Discuss specific metrics such as quota attainment, revenue growth, customer retention rates, and sales cycle length. Mention how you utilize these metrics to inform your sales strategies and decisions effectively.

Describe your approach to actively listening to objections, empathizing with the client's concerns, and then presenting data-driven responses that demonstrate the value of your offerings. Practice role-playing scenarios to be better prepared.

Share your approach to research and analysis which might include market assessments, competitive landscapes, and customer feedback. Emphasize the importance of adaptability and ongoing evaluation of strategy effectiveness.