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Student Success Account Executive

Join a Global Team Making a Lasting Impact with Lumivero 


Are you ready to be part of a team that’s changing the world? At Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. Our trusted research, decision-making, and organizational tools help academic and corporate professionals create impactful insights from their most complex data – enabling them to work more efficiently and make informed, confident decisions. 


As a Student Success Account Executive at Lumivero, you will play a crucial role in helping universities and colleges adopt innovative data solutions for better decision-making and improved outcomes. This role goes beyond standard sales; you will be guiding academic institutions through complex buying processes, often requiring extensive prospecting, deep relationship building, and a strong understanding of the unique needs of the higher education market.

 

This position requires an experienced enterprise sales professional who thrives on long sales cycles and can navigate intricate organizational structures within academic institutions. You will bring ability in prospecting, relationship management, and a strategic approach to selling, with 50% or more of your pipeline sourced from your own efforts.


Responsibilities
  • Drive New Business through Extensive Prospecting: Use your experience in enterprise level sales and prospecting to generate new leads, securing opportunities through self-sourced channels. You will use a variety of techniques, from networking to referrals, to ensure a robust and self-sustaining pipeline.
  • Manage Complex Sales Cycles: Academic sales often involve lengthy sales cycles with multiple stakeholders, requiring patience, persistence, and a clear understanding of internal decision-making processes within institutions. Your ability to adapt to longer timelines and keep deals moving forward will be key.
  • Lead Consultative Discovery Sessions and Demos: Engage with a broad range of stakeholders, including deans, program administrators, and IT leaders. Conduct discovery sessions that identify their pain points and prove the value of Lumivero’s solutions in a way that aligns with their strategic goals.
  • Navigate Multitiered Decision Processes: Handle complex buying structures involving multiple levels of approvals, from departmental budgets to executive committees. You will bring a disciplined approach to mapping out these processes, finding champions, and influencing decision makers.
  • Develop and Articulate Strategic Value Propositions: Present tailored, solution-oriented narratives that resonate with the challenges and priorities of higher education institutions. Your storytelling will help prospects see the ROI and competitive advantage of Lumivero’s offerings.
  • Achieving Revenue Targets through Strategic Pipeline Management: Successfully meet or exceed quarterly and annual revenue targets, documenting your pipeline activity and forecasting accurately in Salesforce. Your sales pipeline should be actively managed to ensure a balance of prospecting and progressing deals through the funnel.
  • Maintain Market Expertise and Competitive Insight: Build and sustain a deep understanding of industry trends, higher education industry’s evolving needs, and competitors in the space to ensure your strategy aligns with market demands.


Requirements
  • 5+ Years in Enterprise Level SaaS/B2B Sales: With a focus on selling to higher education and other complex organizations, you bring a record of accomplishment of success in self-sourcing and closing high value deals. 
  • Proven Success in Complex, Long Sales Cycles: Demonstrated ability to navigate multi stake-holder environments and long decision-making processes, particularly within the academic market.
  • Assertive Prospecting Skills: As a “hunter” in sales, you proactively generate opportunities and secure new business, showing creativity and perseverance in finding ways to engage with potential clients.
  • Comfortable with High-level Decision Makers: Strong executive presence and confidence presenting to and influencing academic executives, deans, program directors, and budget holders.
  • Strategic Sales Acumen: Skilled in consultative selling and capable of conveying value through storytelling, aligning Lumivero’s solutions with institutional goals.
  • Experienced with the Sales Tech Stack: Familiarity with Salesforce, Outreach, Sales Navigator, and other standard sales tools is essential.


Preferred Qualifications
  • Experience Selling SaaS Solutions to Academic Institutions: Previous experience in selling software to universities and colleges is highly beneficial.
  • Formal Sales Training: Participation in a formal sales methodology program, such as Challenger Sales or Solution Selling, is a plus.


Help Transform Our World with Powerful Insights – Join Our Team! 


At Lumivero, we believe in the power of research and informed problem-solving. Our data-intelligence software helps professionals in academia and business collect, organize, and analyze structured and unstructured data to identify risks, opportunities, themes, and patterns. Lumivero empowers them to do it all smarter, better, and faster! 

Our diverse, global team is made up of experts in their fields and dedicated professionals building best-in-field software. We’re passionate about the customers we serve, the products we create, and the problems we solve. 

Lumivero is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.   

Lumivero is an E-Verify Employer. You can review the E-Verify Poster.  Lumivero is committed to supporting individuals requiring accommodation in the application process.  

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What You Should Know About Student Success Account Executive, Lumivero

Join a Global Team Making a Lasting Impact with Lumivero! Are you ready to be part of a team that’s changing the world? At Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. Our trusted research, decision-making, and organizational tools help academic and corporate professionals create impactful insights from their most complex data – enabling them to work more efficiently and make informed, confident decisions. As a Student Success Account Executive at Lumivero, you'll be instrumental in helping universities and colleges adopt innovative data solutions for improved outcomes. This role goes beyond standard sales, guiding academic institutions through complex buying processes that require deep relationship building and a solid understanding of the unique needs of the higher education market. If you thrive on long sales cycles and can navigate intricate organizational structures, this opportunity is perfect for you! You'll be driving new business through your own prospecting efforts while managing complex sales cycles. With Lumivero’s cutting-edge solutions, you will engage a broad range of stakeholders, lead consultative discovery sessions, and articulate tailored strategic value propositions. If you're passionate about empowering education through technology and ready to make a difference, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Student Success Account Executive Role at Lumivero
What are the responsibilities of a Student Success Account Executive at Lumivero?

A Student Success Account Executive at Lumivero is responsible for driving new business through extensive prospecting, managing complex sales cycles, conducting consultative discovery sessions, navigating multitiered decision processes, and presenting strategic value propositions. Additionally, they are tasked with achieving revenue targets and maintaining market expertise related to the higher education sector.

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What qualifications are required for the Student Success Account Executive position at Lumivero?

To qualify for the Student Success Account Executive position at Lumivero, candidates should possess at least 5+ years of experience in enterprise-level SaaS/B2B sales, particularly with a focus on higher education. Successful candidates will demonstrate strong prospecting skills, comfort engaging with high-level decision makers, and proficiency in consultative selling.

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How does the sales process work for a Student Success Account Executive at Lumivero?

The sales process for a Student Success Account Executive at Lumivero involves extensive prospecting to generate leads, managing lengthy sales cycles with multiple stakeholders, and leading consultative sessions to address specific pain points. The Executive will also work to articulate strategic value propositions that align Lumivero's solutions with the goals of higher education institutions.

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What tools do Student Success Account Executives at Lumivero use?

Student Success Account Executives at Lumivero utilize a range of sales tools, including Salesforce for pipeline management, Outreach for engagement tracking, and Sales Navigator for lead generation. These tools help them streamline their sales processes and stay organized throughout complex cycles.

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What makes Lumivero an attractive employer for Student Success Account Executives?

Lumivero is an attractive employer because it not only focuses on empowering academic institutions through innovative data solutions but also values a diverse and global team. Employees are passionate about the products they create and the customers they serve, creating a supportive and dynamic work environment.

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Common Interview Questions for Student Success Account Executive
Can you describe your experience in enterprise-level sales, particularly in higher education?

In responding to this question, highlight your years of experience, the key roles you've held, and specific examples of how you've successfully navigated complex sales cycles within academic institutions, focusing on the relationships you've built and deals you've closed.

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How do you handle complex buying processes with multiple stakeholders?

Share your methods for identifying stakeholders, understanding their roles in the decision-making process, and addressing their unique concerns through effective communication and relationship building. Mention any tools or strategies that have worked well in previous roles.

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What techniques do you use for prospecting new clients?

Discuss a variety of prospecting techniques you've successfully employed, such as networking, referrals, and leveraging LinkedIn. Emphasize your creativity and persistence in finding new opportunities.

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How do you maintain an active and balanced sales pipeline?

Explain your approach to pipeline management, including regular reviews, forecasting techniques, and the importance of balancing prospecting activities with deal progression. If you use Salesforce or other tools, mention how they assist you.

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Describe a time when you turned a 'no' into a 'yes' in a sales situation.

Share a specific story where you faced initial rejection but successfully navigated the challenges and objections of the prospect. Highlight the strategies you used and what ultimately led to the successful close.

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How do you research and stay informed about industry trends in higher education?

Discuss the resources you utilize for staying updated on higher education trends, such as industry reports, webinars, networking events, and following thought leaders. Show that you understand the importance of market insight in shaping your sales strategy.

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What role does storytelling play in your sales process?

Articulate how storytelling helps you convey the strategic value of solutions. Provide examples of how you've used storytelling to resonate with prospects and make complex data insights more relatable and compelling.

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How do you assess the needs of clients during discovery sessions?

Explain your approach to conducting discovery sessions, focusing on asking open-ended questions, active listening, and adaptively responding to client feedback to uncover their pain points and needs.

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How do you measure success in your sales role?

Share your key performance indicators, emphasizing the mix of quantitative metrics (like closed deals and revenue targets) and qualitative metrics (like client satisfaction and relationship strength) that define your success.

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Why do you want to work as a Student Success Account Executive at Lumivero?

Express genuine enthusiasm for Lumivero's mission and products. Talk about your alignment with the company's values, how your skills can contribute to their goals, and your passion for empowering educational institutions.

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