Technical Presales, Senior Manager, Fintech

As the Senior Manager of Technical Presales at Optasia, your key responsibilities will include leading a team of technical presales professionals, collaborating with both sales and engineering teams to meet customer needs, and providing in-depth technical expertise during sales presentations. You'll also conduct product demonstrations, maintain strong relationships with customers, and create tailored solutions to help close deals effectively.

To be considered for the Senior Manager of Technical Presales position at Optasia, candidates should possess a Bachelor's degree in Computer Science, Engineering, or a related field, along with at least 7 years of experience in a technical presales or similar role. A strong understanding of AI platforms, financial decisioning, and the fintech landscape is crucial, alongside excellent communication and leadership skills.

The role of Senior Manager of Technical Presales is vital to Optasia's business success as it directly influences revenue growth. This position involves understanding customer requirements, providing tailored technical solutions, and showcasing our capabilities through demonstrations, which ultimately helps to close deals and enhance client satisfaction.

Essential skills for a Senior Manager of Technical Presales at Optasia include strong technical expertise in fintech solutions, excellent analytical and problem-solving capabilities, and superior communication skills to convey complex ideas to various stakeholders. Leadership abilities to manage and mentor a technical team are also key to driving success in this role.

There are significant opportunities for career growth within the Senior Manager of Technical Presales role at Optasia. By successfully leading your team and contributing to the company’s growth, you may advance to higher strategic roles within the company, take on larger projects, or even expand your influence in the fintech industry across new regions and markets.

When answering this question, highlight specific experiences where you've led teams, focusing on your management style and how you motivated team members to achieve sales goals. Discuss communication methods, how you foster collaboration with other departments, and any successful outcomes that resulted from your leadership.

Explain your methodology for understanding customer pain points. Share examples of how you gather requirements through meetings and discussions, and illustrate how you utilize that information to tailor solutions that address their specific needs effectively.

Discuss the importance of knowing your audience and preparing demonstrations that align with their technical understanding. Emphasize storytelling, aligning product features with customer needs, and addressing potential concerns proactively during presentations.

Provide insights into active listening techniques and how you respectfully address customer concerns. Stress the importance of remaining composed, validating their concerns, and offering clear, factual answers to reassure them.

Share your approach to relationship-building, emphasizing active communication and follow-up. Highlight how strategic alliances with stakeholders have benefitted you and your previous employers in previous roles.

Choose a specific example that demonstrates your involvement in the sales process, especially your technical insights that contributed to closing the deal. Highlight teamwork, stakeholder engagement, and how you aligned the product features with the customer's strategic goals.

Stay informed about current trends in fintech like AI advancements, mobile lending, and digital payment solutions. Be prepared to discuss how these trends impact customer needs and how you can leverage them in your role at Optasia.

Discuss your commitment to continuous learning through attending industry conferences, networking, or completing relevant certifications. Emphasize how staying current helps you provide the best solutions to customers.

Reflect on specific challenges you've faced, such as mismatched customer expectations or technical limitations. Discuss the approaches you took to overcome these challenges, showcasing your problem-solving skills.

Explain your process for conducting thorough needs assessments, including asking targeted questions, engaging in deep discussions, and possibly conducting surveys. Stress that understanding needs is foundational to developing effective solutions.