Clinical Sales Associate - job 1 of 2

As a Clinical Sales Associate at Intuitive, your primary responsibilities include developing sales strategies to maximize the utilization of the da Vinci® Surgical System, training surgical teams, managing surgical integrations, and acting as a resource for da Vinci® Surgery applications across various specialties. You will also support regional sales events and continuously engage with KOLs to expand the user base.

To become a Clinical Sales Associate at Intuitive, a bachelor's degree is required along with a minimum of two years of outside sales experience, ideally in the medical device field. Ambition, a strong work ethic, and the ability to travel up to 25% are essential qualities for success in this role.

Intuitive is committed to supporting the long-term growth of its team members, including Clinical Sales Associates. The company actively invests in professional development and training opportunities, ensuring you have the resources and support to achieve your highest potential while contributing to our mission in healthcare.

The work environment for a Clinical Sales Associate at Intuitive is dynamic and collaborative, driven by passionate individuals who are dedicated to making a difference. You'll work in close coordination with surgeons and surgical teams while participating in events that enhance community engagement and awareness about minimally invasive care.

The Clinical Sales Associate position at Intuitive requires up to 25% travel. This includes visits to hospitals, attending regional sales and marketing events, and working with surgical teams in various settings to ensure effective training and support for the da Vinci® Surgical System.

In developing a sales strategy for the da Vinci® Surgical System, I would begin by analyzing the current market dynamics and competitor offerings. Collaborating with the Clinical Sales Manager, we would identify key customer segments, set measurable goals, and create tailored outreach and training plans to segments we wish to target.

In a previous sales role, I conducted training sessions for medical staff, using hands-on demonstrations paired with comprehensive educational materials. I tailored the training to address specific concerns and questions, ensuring each member felt confident about implementing the product in their routines.

When engaging with key opinion leaders, I prioritize building relationships through active listening and understanding their insights. By staying informed about their needs and preferences, I can present tailored solutions and follow up with relevant resources, nurturing a partnership based on trust and mutual benefits.

I prioritize my tasks by creating a structured schedule that designates specific times for administrative duties, such as reporting and expense submissions, to ensure they don’t disrupt my sales activities. Efficient time management tools and checklists help me stay organized, allowing me to maintain focus on driving sales.

When handling objections from surgeons regarding the da Vinci® system, I first listen carefully to their concerns, validating their hesitation. I then provide factual information, case studies, and benefits that address their objections. Engaging in dialogues and offering trial opportunities can help alleviate their concerns.

I am motivated by the opportunity to improve patient outcomes and positively impact surgical procedures through innovative technology. The dynamic nature of medical device sales constantly challenges me to learn and adapt, which I find both rewarding and fulfilling.

I once faced a particularly challenging sale with a crucial hospital that was hesitant to switch from a long-standing supplier. By building rapport with multiple stakeholders, addressing their concerns with targeted demonstrations, and providing evidence of effective product performance, I was able to change their perception and ultimately close the deal.

To ensure successful team training on surgical systems, I advocate for a blended approach that combines hands-on practice with educational resources. I ensure each element is tailored to different learning styles and facilitate open discussions for feedback and clarification, enhancing the team’s overall confidence and effectiveness.

I stay informed about developments in medical technology by subscribing to industry publications, attending conferences, and participating in webinars. Additionally, I engage in professional networks and communities, which provide valuable insights and foster connections with other professionals in the field.

My approach to managing long-term client relationships revolves around consistent communication and ensuring satisfaction. I set regular follow-up schedules, conduct periodic check-ins, and remain adaptable to their needs. Building trust and being a reliable resource helps maintain strong, lasting partnerships.