Revenue Operations Systems Manager

The Sr. Revenue Operations Systems Manager at Orca Security is tasked with overseeing the optimization and management of the Go-To-Market (GTM) tech stack. Key responsibilities include ensuring optimal performance of platforms like Salesforce and CPQ, maintaining data accuracy across systems, and implementing process improvements for efficient revenue operations.

To qualify for the Sr. Revenue Operations Systems Manager role at Orca Security, candidates should have 5+ years of experience in sales, business, or revenue operations, with a strong grasp of SaaS business models and technology platforms. Channel Operations experience is a plus, and candidates should possess strong problem-solving and communication skills.

The Sr. Revenue Operations Systems Manager collaborates closely with various teams including finance, business intelligence, and GTM leaders. This role ensures that all teams have access to accurate data and provides ongoing training and support to ensure effective tool usage across the organization.

The Sr. Revenue Operations Systems Manager at Orca Security will work with several important technology platforms including Salesforce, Clari, Zoominfo, LinkedIn Sales Navigator, and Gainsight, helping to ensure that these tools are utilized effectively to drive revenue.

At Orca Security, the work environment for a Sr. Revenue Operations Systems Manager is fast-paced and dynamic. This remote position encourages collaboration across global teams, providing a flexible setting while driving innovative solutions to meet company objectives.

When answering this question, highlight specific tools and systems you've managed, focusing on your role in optimizing their performance for revenue teams. Share examples of challenges faced and how you overcame them.

Use the STAR method (Situation, Task, Action, Result) to describe a specific scenario where you successfully improved a process, detailing your approach and the positive impact on operations.

Discuss the strategies and tools you use to maintain data integrity, such as regular audits, automated processes, or collaborative efforts with other teams to ensure consistency and accuracy.

Explain your approach to training, emphasizing the importance of hands-on learning, creating comprehensive training materials, and how you encourage ongoing support and feedback.

Detail your hands-on experience with Salesforce and CPQ, mentioning specific functionalities you've utilized, configurations you've made, and how these tools have supported revenue generation.

Share your techniques for managing multiple responsibilities, perhaps discussing tools used for project management and how you communicate with your teams to set expectations and deadlines.

Talk about your approach to assessing essential business requirements and how you balance customization with the need for scalability and user-friendliness in tech solutions.

Discuss your conflict resolution strategies, stressing the importance of clear communication, collaboration with stakeholders, and how you seek win-win solutions for all teams involved.

Provide examples of key performance indicators (KPIs) you monitor, such as lead conversion rates, sales cycle length, and customer satisfaction scores, and explain their relevance to revenue performance.

Convey your genuine interest in Orca Security, discussing what you admire about the company, its mission, and how your skills align with its goals for growth in cloud security.