As a Werkstudent or Praktikant in Operations Smart Meter at Ostrom, your primary responsibilities will include assisting with the daily tasks of the Smart Meter rollout, which involves direct interaction with both customers and network operators. You will help manage Smart Meter orders, facilitate meter exchange processes, and ensure that the data exchange between our systems runs effectively. Additionally, you might assist in preparing contractual documents and contribute to advancing the Smart Meter rollout process.

For the Werkstudent/Praktikant position at Ostrom, it's preferred that you are currently pursuing a degree in a business-related field or taking a gap year. You should be comfortable using standard office applications like Excel, PowerPoint, and Word. While prior knowledge of the energy sector is a plus, it is not mandatory. Proficiency in German (C2 level) and English (B2 level) is essential, and a willingness to dive deep into energy market processes is crucial.

Essential skills for the Werkstudent/Praktikant role at Ostrom include strong organizational abilities, excellent communication skills in both German and English, and a hands-on mentality. You should also be detail-oriented, able to manage tasks effectively within a dynamic work environment, and open to learning about energy-specific terms and processes such as market communication and EDIFACT.

Ostrom champions a flexible work culture that supports the work-life balance of its Werkstudenten/Praktikanten. As a remote-first organization, you have the freedom to work from home or join us in our Berlin office whenever you prefer, making it easier to juggle your studies and work commitments. We believe that a flexible work environment enables our team members to thrive both professionally and personally.

The commitment for the Werkstudent or Praktikant position at Ostrom is a minimum of three months. This hands-on experience is a fantastic opportunity to deepen your knowledge of the energy market and gain practical skills while contributing to our mission of making clean energy more accessible.

When answering this question, be sure to highlight any relevant experience you have had in customer service or relations. Share specific examples of how you effectively communicated with customers, resolved issues, or provided support. Discuss your approach to understanding customer needs and how you maintained a positive attitude.

When responding, explain your thought process for prioritization. You might mention using tools to list and rank tasks based on urgency and importance or discuss how you focus on deadlines. Providing a concrete example from past experiences can demonstrate your ability to manage time and responsibilities effectively.

Show your passion for sustainable energy and align your values with Ostrom’s mission of providing fair, clean energy. Talk about any experiences or studies that sparked your interest in the energy sector and emphasize your desire to contribute to a greener future through innovative solutions.

Be specific about the tools you've used in the past, such as Excel for data management or visualization tools like Tableau. Explain how you utilized these tools for analyzing data or supporting project tasks, showcasing your ability to adapt to new technologies quickly.

Discuss your receptiveness to constructive criticism and your approach to applying feedback positively. Provide examples of how you learned from past feedback and improved your performance or skills, demonstrating a growth mindset.

Detail a specific project where teamwork was essential to success. Discuss your role in the team, how you collaborated with others, and how your contributions led to achieving a common goal. Highlight the importance of communication and team dynamics in the experience.

Share your understanding of market communication and its significance in the energy industry. You can mention its role in facilitating the exchange of information between market participants and how it impacts processes like Smart Meter operations.

Articulate the role of Smart Meters in modern energy management. Discuss how they allow for real-time data collection and usage monitoring, which enables consumers to make informed decisions and supports energy providers in optimizing resource distribution.

Describe your methods for ensuring data integrity and accuracy in exchanges. You might mention techniques like regular updates, data validation checks, or communication pathways with other departments to address inconsistencies promptly.

Express your enthusiasm for challenges and learning opportunities in a dynamic workplace. Talk about how you thrive under pressure and enjoy adapting to change, highlighting examples from previous experiences that underscore your ability to contribute positively in such environments.