Senior Salesforce Administrator

Location: Guadalajara, Jalisco, México

Type: Full-time, Contractor.

Ottimate (formerly Plate IQ) helps fast-growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote work. Ottimate’s AP Automation and VendorPay Network helps businesses pay and get paid faster.

At Ottimate, passion generates excitement for what we do and how we do it. With passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth. The positive attitude with which we assist one another develops open, honest, and genuine connections. Above all, we celebrate and embrace our differences. We invest in each other because we win or lose as a team.

Our values are at the center of our company and culture. At Ottimate (formerly Plate IQ), we value: Growth, Customer Focus, Innovation, Accountability, and Communication.

The Role

Ottimate is seeking a Sr. Salesforce Administrator to maintain and enhance our Salesforce platform to support our growing business needs. This role will be responsible for managing system configurations, user access, automation, and reporting to optimize sales and revenue operations. The ideal candidate is an expert in Salesforce administration, passionate about process improvements, and proactive in identifying and implementing system enhancements.

What You'll Do

• Serve as the primary administrator for Salesforce, managing system configurations, workflows, and security settings.
• Develop and maintain Salesforce reports and dashboards to support Sales, Marketing, and Customer Success teams.
• Automate processes using Salesforce Flow, validation rules, and other declarative tools.
• Manage user roles, permissions, and system access to ensure compliance and efficiency.
• Troubleshoot and resolve system issues, ensuring data integrity and optimal performance.
• Collaborate with stakeholders to gather business requirements and implement system improvements.
  

What You'll Need

• 4+ years of experience as a Salesforce Administrator.
• Salesforce Administrator certification required; Advanced Administrator or other relevant certifications preferred.
• Strong knowledge of Salesforce data structures, automation tools, and reporting capabilities.
• Experience with system integrations and third-party tools.
• Excellent analytical and problem-solving skills.
• Strong communication and stakeholder engagement skills.
  

Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.