Outbound Sales Representative

Location: 

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you’ll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team

While our Center of Excellence is located in Arizona, this position is open to other additional states (remotely).

This position is not eligible to be performed in Alaska, California, Colorado, Louisiana, Massachusetts, Mississippi, New Jersey, New York, North Dakota, Oregon, or the Virgin Islands.

Join our team...

The Inbound/Outbound Sales Representative position will use both outbound and inbound consultation as we help out the customers calling via our Inbound Sales queues and then switch to Outbound calling our current Australian customers to build relationships and help them build their business online.

What you'll get to do...

• Leverage our service offerings, including site update minutes that are included with customers’ purchases.
• Perform ongoing needs analysis with our customers in an effort to make recommendations regarding updates to their websites
• Recommend products, services, and/or online strategies to help customers with their business or individual needs with a one-call, one-customer, one-unique-story-at-a-time mentality. This could include describing new products/services or helping customers renew or purchase additional products/services.
• Adhere to department performance and productivity standards such as Sales Metrics, NPS and customer availability

Your experience should include...

• Demonstrated success in a consultative sales & customer service role is required
• Previous consultative sales experience is required
• Previous Sales cycle management experience is preferred
• Knowledge of software and web development implementation methods and constraints – especially in context with WordPress and Online Store
• Ability to interact and communicate effectively cross-functionally and within various levels of the organization
• Team-oriented and the ability to work effectively on a team
• Excellent written and verbal communication skills
• Strong customer relationship management skills, attention to detail, organizational and telephone skills and commitment to customer satisfaction
• Ability to have quality conversations and quickly understand different kinds of people and their businesses
• Ability to maintain high energy levels on calls and actively listen for extended periods of time
• Good organizational skills and the ability to thrive, multitask and prioritize in a high-volume and fast-paced environment
• Ability to manage sensitive and critical client information
• Strong understanding or strong willingness and aptitude to learn Internet and website technologies

You might also have…

• Knowledge of internet commerce, websites, SEO, and social media trends is highly preferred
• Relevant knowledge regarding a small business’ online footprint, and the best ways to continue to promote their products/services on the web is preferred
• Knowledge of GoDaddy products and services such as Website Builder, Quick Shopping Cart, Online Store, and Search Engine Visibility preferred

We've got your back...  Enjoy our many benefits (My Wallet), which may vary depending on role and tenure, including paid time off, 401k, bonus eligibility, equity grants and parental leave. Join one of our employee resource groups (Culture). Once approved, continue to have a side hustle, if you have one (we love entrepreneurs, remember?). Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us (https://aboutus.godaddy.net/about-us/overview/default.aspx.) 

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, creed, sex, sexual orientation, gender, gender identity or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at myrecruiter@godaddy.com.

 GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Job ID R014466