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Aircraft Cabin Cleaning Lead

In-person role at Los Angeles International Airport

Our Pacific Aviation/Superior Aircraft Services (SAS) family creates an environment where, together, we can all succeed by using our individual personalities and having fun along the way.

Sound good so far? Want to grow your career?

We welcome you to come aboard and join Pacific Aviation!

Our Pacific Aviation family creates an environment where together, we can all succeed.

We are an airport service provider dedicated to providing exceptional customer service for some of the world’s finest airlines across all their service needs including passenger services, flight operations, cargo services, charter flights, cleaning services, and more. Pacific Aviation operates in three central hubs across the West Coast – Los Angeles, San Francisco, and Seattle, and our SAS East Coast operations focus on Boston and Raleigh-Durham plus several other cities.

Summary:

The ideal candidate for our Aircraft Cabin Cleaning Lead at Los Angeles International Airport is a bright, ambitious, and motivated professional. We are looking for someone who takes pride in providing exception leadership experience and fosters a collaborative work environment.

If you have a passion for helping others and are a team player, apply today!

Here's what you will be doing - Core Job Responsibilities:

  • Meet the operational performance target, safety, quality and timeliness standards
  • Lead by example and support and manage a team of aircraft cabin cleaners
  • Maintain a professional relationship with customers, employees, and authorities
  • Provide consistent coaching to team members by conducting regular feedback loops and engaging team members on a personal level to help individuals achieve personal and professional goal

What we are looking for:

  • A Growth Mindset: we are looking for individuals who are interested in personal and professional growth as we are committed to growing our people and advancing their careers.
  • Professionalism: we are looking for individuals who demonstrate professional etiquette, behavior, and courtesy as our customers rely on us to help them with all their needs.
  • Decision Making & Organization: we are looking for individuals who understand how to organize and prioritize their work to ensure the most pressing tasks get completed
  • An Eye for Detail: We are looking for individuals who have an eye for detail as there are many documents that need to be submitted to the airport, the airline, and the airplane to successfully depart a flight.

Applicants must be:

  • Ability to work a very flexible schedule and be willing to work any shift available and adjust to operational needs
  • Hours of operation: 7:00am - 1:00am
  • 2+ years experience in cabin cleaning or equivalent
  • 1+ years experience in a leadership role
  • Ability to work weekends and occasional holidays
  • Computer literate
  • Must have a valid CA Drivers License
  • Legally authorized to work in the United States of America (USA) without sponsorship
  • Pay $22.00 per hour
  • Medical, Dental, Vision benefits
  • 401k
  • Paid Time Off
  • Uniform
  • Parking discount
  • Paid Training
  • Referral Bonus

At Pacific Aviation/SAS we don’t just accept differences — we celebrate them and believe that a diverse team is a strong team. We thrive on our varied backgrounds and perspectives for the benefit of our employees, our services, and our community. All candidates for hire, promotion and performance are evaluated on the basis of merit alone.

Average salary estimate

$45760 / YEARLY (est.)
min
max
$45760K
$45760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Aircraft Cabin Cleaning Lead, Pacific Aviation

Are you ready to take your leadership skills to new heights? Join our incredible team at Pacific Aviation as an Aircraft Cabin Cleaning Lead at Los Angeles International Airport! We’re dedicated to fostering a collaborative environment where you can shine and grow. In this in-person role, you will be instrumental in ensuring our aircraft cabin cleaning team meets performance targets while maintaining the highest standards of safety, quality, and timeliness. As the torchbearer of excellence, you'll lead by example, manage a team of dedicated cabin cleaners, and interact positively with customers and airport authorities. Your passion for helping others will create a nurturing atmosphere for your team, allowing them to reach their personal and professional goals through consistent coaching and regular feedback. We believe in a growth mindset and seek energetic individuals eager to advance their careers. If you possess a keen eye for detail, strong decision-making skills, and a professional demeanor, we want to hear from you! Flexibility is key as you might be working any shift, including weekends and holidays. With a competitive pay of $22.00 per hour and great benefits like medical, dental, and vision coverage, a 401k, and paid training, this is an opportunity not to be missed. Come aboard and celebrate the diversity that makes our Pacific Aviation family a truly successful team!

Frequently Asked Questions (FAQs) for Aircraft Cabin Cleaning Lead Role at Pacific Aviation
What responsibilities does the Aircraft Cabin Cleaning Lead at Pacific Aviation have?

The Aircraft Cabin Cleaning Lead at Pacific Aviation is responsible for leading a team of cabin cleaners, ensuring they meet operational performance targets, maintaining safety and quality standards, and providing consistent coaching to team members. This role also involves building professional relationships with customers and airport authorities, while organizing and prioritizing tasks to ensure timely completion.

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What qualifications are needed for the Aircraft Cabin Cleaning Lead position at Pacific Aviation?

To qualify for the Aircraft Cabin Cleaning Lead position at Pacific Aviation, candidates should have at least 2 years of experience in cabin cleaning or a similar role, and a minimum of 1 year in a leadership position. Additionally, a valid California driver's license and authorization to work in the USA without sponsorship are necessary to apply.

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How does Pacific Aviation support employee growth for the Aircraft Cabin Cleaning Lead role?

Pacific Aviation is committed to employee growth and development, and this is particularly true for the Aircraft Cabin Cleaning Lead role. The company encourages a growth mindset, providing consistent coaching, feedback, and opportunities for career advancement. Team members are supported in achieving their personal and professional aspirations within the supportive environment of the organization.

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What is the pay and benefits package for the Aircraft Cabin Cleaning Lead at Pacific Aviation?

The Aircraft Cabin Cleaning Lead position at Pacific Aviation offers competitive pay of $22.00 per hour, along with a comprehensive benefits package that includes medical, dental, and vision coverage, 401k options, paid time off, uniform provisions, parking discounts, paid training, and a referral bonus program.

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Is experience necessary to apply for the Aircraft Cabin Cleaning Lead position at Pacific Aviation?

Yes, to apply for the Aircraft Cabin Cleaning Lead position at Pacific Aviation, candidates should ideally have at least 2 years of relevant cabin cleaning experience and 1 year of leadership experience. This ensures that applicants have the necessary skills and knowledge to excel in this role.

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What are the working hours for the Aircraft Cabin Cleaning Lead at Pacific Aviation?

The working hours for the Aircraft Cabin Cleaning Lead at Pacific Aviation are quite flexible, with operational hours running from 7:00 AM to 1:00 AM. Candidates must be willing to work various shifts, including weekends and holidays, to meet the needs of the airport and the team.

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What qualities make a successful Aircraft Cabin Cleaning Lead at Pacific Aviation?

A successful Aircraft Cabin Cleaning Lead at Pacific Aviation should possess strong leadership skills, a keen eye for detail, professionalism, decision-making abilities, and a passion for helping others. Embracing a growth mindset and being able to foster a collaborative environment are also key qualities for success in this role.

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Common Interview Questions for Aircraft Cabin Cleaning Lead
What leadership experiences do you have that would apply to the Aircraft Cabin Cleaning Lead role?

In your response, highlight previous roles where you led a team, focusing on specific achievements that demonstrate your ability to manage, motivate, and support your coworkers effectively. Use examples that showcase your leadership style and emphasize any relevant experiences in cabin cleaning.

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How do you prioritize tasks in a fast-paced environment such as an airport?

When addressing this question, explain your methods for staying organized, whether you use a planner, digital tools, or checklists. Give examples of times you successfully prioritized tasks under pressure and how that resulted in meeting operational targets.

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How would you handle a conflict between team members in the cabin cleaning crew?

In your answer, outline steps you would take to mediate the situation, emphasizing your communication skills and ability to foster a collaborative work environment. Share a relevant experience you may have had in resolving conflict and the positive outcome that resulted.

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What does exceptional customer service mean to you in the context of airport operations?

Define exceptional customer service in airport operations by discussing the importance of responsiveness, professionalism, and understanding customer needs. Share an example of when you provided outstanding service and the impact it had on customers or the team.

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Can you provide an example of a time when you improved a process in your previous roles?

Prepare a specific example showcasing a situation where you identified a process that needed improvement and the steps you took to enhance it. Highlight any positive metrics or outcomes that resulted from your initiative, demonstrating your problem-solving skills.

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What steps would you take to ensure the safety and compliance of the cabin cleaning team?

Discuss the importance of training and maintaining safety protocols. Emphasize regular communication with team members about safety standards, providing them with proper tools, and conducting routine checks to ensure adherence.

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How do you foster a team-oriented atmosphere among your colleagues?

Explain how you promote teamwork by encouraging open communication and collaboration within your team. Mention specific team-building activities or practices you engage in to strengthen relationships and boost morale.

Join Rise to see the full answer
What motivates you to work in a cabin cleaning leadership position?

Share your passion for leading others and the joy you find in contributing to a team’s success. Discuss how your values align with Pacific Aviation’s mission and how you can make a positive impact on the cabin cleaning crew.

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How would you approach coaching an underperforming team member?

Outline your approach to providing feedback and support to an underperforming employee, focusing on constructive criticism, setting clear expectations, and offering resources or training to help them improve their performance.

Join Rise to see the full answer
What strategies would you implement to maintain high cleaning standards for aircraft cabins?

Discuss methods you might use to ensure high cleaning standards, such as developing checklists, ongoing training for team members, and conducting regular inspections to enforce accountability and quality control.

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Based in El Segundo, CA, Pacific Aviation Corporation provides ground handling services for Los Angeles, Seattle-Tacoma, and San Francisco International Airports. The company offers passenger services, including passenger check-in, baggage, ticket...

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Full-time, on-site
DATE POSTED
November 25, 2024

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