Senior Training and Development Specialist

As a Senior Training and Development Specialist at Amentum, your key responsibilities include developing and delivering training materials for end users, providing technical writing for system documentation, assisting with User Acceptance Testing, and implementing training strategies tailored specifically for the BOP's software application development process. You will be engaging directly with users and stakeholders to create effective instructional materials.

To qualify for the Senior Training and Development Specialist role at Amentum, you need at least 3 years of experience in training development, including creating end-user training materials and delivering software application training. Proficiency in tools such as Adobe Captivate and Camtasia is essential, along with excellent communication and organizational skills. A background in Agile environments and familiarity with Learning Management Systems (LMS) is also preferred.

The Senior Training and Development Specialist at Amentum plays a critical role in the modernization of the SENTRY system by developing tailored training materials that support users transitioning to a cloud-based environment. They ensure that all documentation is user-friendly and adheres to compliance requirements, while also providing training and support during the User Acceptance Testing phase to confirm that the system meets user needs.

A Senior Training and Development Specialist at Amentum should be skilled in using Adobe Captivate for eLearning module creation, Camtasia for video production, and Audiate for audio narration. These tools are fundamental in producing engaging and effective training resources that meet the instructional needs of the Department of Justice.

Amentum is committed to professional development for its Senior Training and Development Specialists, offering opportunities to work in collaborative agile environments and support multiple teams. Additionally, you will have the chance to enhance your skills in instructional design, technical writing, and user training, all while contributing to significant modernization efforts in the Bureau of Prisons.

When answering this question, emphasize specific projects where you designed training materials for software applications. Mention the types of materials you created, such as job aids and eLearning modules, and the impact those materials had on user understanding and application. Tailor your response to reflect familiarity with best practices in instructional design.

In your response, highlight your strategies for supporting users during UAT. Discuss your methods for gathering feedback, providing resources, and ensuring users feel confident in the new system. This can include examples of how you facilitated sessions or addressed concerns raised during testing.

Focus on key design principles of instructional design in your answer. Illustrate how you apply methods such as the ADDIE model or context-sensitive training to develop user-friendly materials. Be sure to mention any specific outcomes that showcase the effectiveness of your instructional design.

Utilize this question to discuss your adaptability in training delivery. Share an example where you modified your presentations or materials based on audience skill levels or technical backgrounds, ensuring that all participants could engage and learn effectively.

Detail your familiarity with Section 508 compliance standards and the processes you implement to ensure documentation meets these guidelines. Mention any specific tools or checks you use to verify accessibility and usability for all end-users.

When answering, describe your process for conducting training needs assessments, including stakeholder interviews, surveys, and reviewing past training materials. Highlight how you analyze this information to inform your training strategy and material development.

Point out your experience with various LMS platforms, detailing how you’ve used them to post training materials, track user progress, and analyze engagement metrics. Share any metrics or improvements achieved through your use of an LMS.

Illustrate your proficiency in assessing training effectiveness, such as through feedback surveys, assessments, and performance metrics pre- and post-training. Discuss how you leverage this feedback to continuously improve future training initiatives.

Emphasize the importance of feedback in your training development process. Discuss how you collect it from participants during and after training sessions, how you incorporate it into future sessions, and how it helps improve overall training quality.

Share your methods for staying updated on industry trends, such as participating in professional development workshops, following relevant publications, and networking with fellow professionals. Highlight any specific emerging practices you've integrated into your training approach.