E-Commerce Virtual Assistant for a EU Company (Remote)
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located
We are seeking an experienced E-Commerce Operations Assistant to manage the backend operations of a Shopify-based U.S. e-commerce business. The ideal candidate has worked with high-SKU (100+ SKUs) stores, handling order fulfillment, supply chain, and customer service to ensure smooth daily operations.
Key Responsibilities:
- Oversee daily Shopify operations, ensuring efficient fulfillment, inventory management, and customer service.
- Handle order fulfillment and supply chain coordination to maintain accurate stock levels.
- Respond to customer inquiries and resolve issues related to orders, shipping, and returns.
- Conduct email and DM outreach to customers and vendors as needed.
- Maintain and update Google Sheets with key operational data.
- Must have experience working with a Shopify-based U.S. e-commerce business.
- Experience managing backend operations (order fulfillment, inventory management, and customer service).
- Must have worked with high-SKU stores (100+ SKUs).
- Strong attention to detail and problem-solving skills.
- Fluent English proficiency (written and spoken).
- Availability during EST working hours.
Preferred Experience:
- Background in E-commerce/DTC companies.
- Familiarity with Amazon, Shopify, TikTok Shop, and Discord.
- Competitive salary.
- Ability to work remotely.
Average salary estimate
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