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Major Account Manager - job 1 of 5

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.  

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

Job Description

Your Career

The Major Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you’re responsible for leading and driving sales engagements. 

We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

  • As a Major Account Manager,  you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customer
  • Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
  • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
  • Create clear goals and complete accurate forecasting through developing a detailed territory plan
  • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
  • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
  • Travel as necessary within your territory, and to company-wide meetings

Qualifications

Your Experience

  • Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry - SASE technology is preferred
  • Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
  • Technical aptitude for understanding how technology products and solutions solve business problems
  • Identifies problems, reviews data, determines the root causes, and provides scalable solutions
  • Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers
  • Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process
  • Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes
  • Excellent time management skills, and work with high levels of autonomy and self-direction

Additional Information

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $256,000/yr to $352,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Motor-Vehicle Requirement: 
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so.  If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license. 

Average salary estimate

$304000 / YEARLY (est.)
min
max
$256000K
$352000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Major Account Manager, Palo Alto Networks

At Palo Alto Networks, our mission is to be the cybersecurity partner of choice, and as a Major Account Manager, you're at the forefront of that mission! Located in the vibrant city of Atlanta, GA, you'll be connecting with customers to secure their entire digital landscapes. This role isn't just about closing deals—it's about understanding complex challenges and crafting solutions that fit. With a wide portfolio of best-in-breed products at your disposal, you're empowered to lead transformative conversations that shape the future of cybersecurity. Your expertise in consultative selling and your passion for technology will guide businesses towards creating a secure environment. You'll navigate through large and complex sales cycles, working collaboratively with internal teams, and offering insights tailored to specific customer needs. And don't worry, you'll have all the resources you need at your fingertips, from up-to-date market research to a supportive team dedicated to your success. We value your unique skills and aim to create an inclusive environment that fosters ongoing learning and growth. It's not just about protecting digital experiences—it's about building lasting partnerships that matter. If you're ready to leverage your sales acumen and technical skills in a rewarding role where innovation thrives, we'd love for you to join our team at Palo Alto Networks and help us continue disrupting the cybersecurity landscape.

Frequently Asked Questions (FAQs) for Major Account Manager Role at Palo Alto Networks
What are the main responsibilities of a Major Account Manager at Palo Alto Networks?

As a Major Account Manager at Palo Alto Networks, your primary responsibilities include driving large-scale sales cycles, developing detailed territory plans, and collaborating with various internal teams to ensure customer success. You'll leverage your consultative selling skills to identify and address business challenges, craft compelling value propositions, and maintain a pulse on industry trends to effectively position our cybersecurity solutions.

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What qualifications do I need to apply for the Major Account Manager position at Palo Alto Networks?

To be successful as a Major Account Manager at Palo Alto Networks, applicants should have experience in SaaS-based architectures, particularly in networking or security. Familiarity with SASE technology is preferred. Candidates should demonstrate strong consultative sales techniques, an aptitude for technical problem-solving, and excellent time management skills. A comprehensive understanding of the full sales cycle is also essential.

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How does the Major Account Manager role contribute to Palo Alto Networks' mission?

The Major Account Manager plays a crucial role in fulfilling Palo Alto Networks' mission by partnering directly with customers to secure their digital environments. By understanding customer needs and providing tailored cybersecurity solutions, you help create safer digital experiences, further establishing Palo Alto Networks as a trusted cybersecurity partner.

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What does the onboarding process look like for a Major Account Manager at Palo Alto Networks?

At Palo Alto Networks, the onboarding process for a Major Account Manager is designed to set you up for success. It includes training on our products and solutions, mentorship from experienced team members, and access to extensive resources like sales libraries and research tools. Support is available throughout your journey to ensure you feel confident in your role within the cybersecurity landscape.

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What type of work culture can I expect as a Major Account Manager at Palo Alto Networks?

As a Major Account Manager at Palo Alto Networks, you can expect a collaborative and inclusive work culture that values innovation and personal growth. The company emphasizes continuous learning and provides various resources to help you thrive. You'll be encouraged to share ideas and work alongside passionate individuals committed to disrupting the status quo in cybersecurity.

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Common Interview Questions for Major Account Manager
How do you approach complex sales cycles as a Major Account Manager?

Start by showcasing your consultative selling approach, emphasizing the importance of understanding the customer's unique challenges. Discuss how you manage timelines, involve internal teams, and keep communication transparent throughout the sales process to maintain trust and build relationships.

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Can you explain a time you successfully secured a challenging deal?

Be prepared to outline the situation, your strategy, and the steps you took to overcome obstacles. Highlight your ability to adapt your approach based on feedback and your persistence in following up with stakeholders to secure the deal.

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What role does customer feedback play in your sales strategy?

Emphasize the value of customer feedback in shaping your offerings and strategies. Discuss how you gather feedback during interactions and utilize it to fine-tune your approach, ensuring that customer needs are consistently met.

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How do you stay informed about the latest cybersecurity trends?

Discuss your strategies for staying informed, such as subscribing to industry publications, attending webinars and conferences, and your commitment to continuous learning. Highlight how this knowledge shapes your conversations and sales pitches.

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How would you build relationships with channel partners?

Explain your proactive approach to relationship-building, including regular communication, understanding their business needs, and collaborating on marketing efforts. Provide an example of a successful partnership you've cultivated.

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What strategies do you use for effective territory planning?

Talk about how you assess market potential, prioritize accounts based on their needs and your capability to serve them, and monitor progress against your goals. Emphasize the importance of flexibility in adjusting plans as new information arises.

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How do you position Palo Alto Networks' solutions against competitors?

Discuss your understanding of the competitive landscape, emphasizing unique selling points of Palo Alto Networks' solutions. Provide examples of how you've successfully differentiated offerings in previous sales situations.

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What is your experience with SASE technology?

Detail your experience with SASE technology, focusing on your understanding of its benefits in delivering secure connectivity. Discuss any relevant sales experiences where you successfully promoted SASE solutions to clients.

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How do you maintain time management while juggling multiple accounts?

Answer by sharing your time management techniques, such as prioritizing tasks, using organizational tools, and setting clear deadlines. Provide anecdotes of how these methods have effectively kept your sales process on track.

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What is your approach to educating clients about cybersecurity threats?

Share your strategy for client education, emphasizing the importance of understanding their specific context. Discuss how you would create customized materials or workshops to help clients recognize and mitigate threats effectively.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
December 7, 2024

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