Sales Consultant

As a Sales Consultant at Refloor, your primary responsibility will involve visiting customers in their homes to educate them about our premier flooring products and services. You'll also be adept at closing sales by identifying customer needs and offering a five-star shop-at-home experience. This entails actively engaging with prospective clients and providing personalized consultations that suit their specific preferences.

To thrive as a Sales Consultant at Refloor, you should possess a valid Driver’s License, auto insurance, and reliable transportation. Additionally, we seek individuals who are open to flexible work schedules, including weekends, and those with a strong work ethic, an entrepreneurial mindset, and outstanding interpersonal skills. Previous sales experience can be helpful but isn’t necessary, as we offer comprehensive training.

No prior sales experience is required to apply for the Sales Consultant position at Refloor. We provide thorough, paid training starting from day one, designed to equip you with the essential skills to succeed in sales. This makes it a great opportunity for those looking to pivot their careers or step into the sales world.

Sales Consultants at Refloor have uncapped commission potential, allowing for substantial earnings based on performance. On average, first-year consultants can expect to earn around $70,000, with top performers making over $120,000 annually. Your actual earnings will largely depend on your drive and commitment to learning and sales.

At Refloor, we believe in the success of our Sales Consultants, which is why we offer comprehensive paid training right from the outset. This training includes professional development opportunities, ongoing education in sales techniques, product knowledge, and field training to ensure you are well-prepared to engage clients effectively and achieve your sales goals.

When addressing objections from customers, it's important to first listen carefully to their concerns without interrupting. Acknowledge their feelings and provide clear, concise responses that relate to their needs. Demonstrating empathy and understanding can build trust and help you to effectively counter objections with tailored solutions.

When discussing a time I turned a no into a yes, I focus on a specific experience where I understood the customer's hesitation, listened to their concerns, and provided detailed options that fit their requirements. By fostering a connection and offering reassurance, I was able to effectively turn their initial refusal into a successful sale.

In a sales role, my motivation stems from the thrill of closing deals and the satisfaction of helping customers find the best solutions for their needs. I also find motivation in setting and achieving targets, and the potential for unlimited earnings is a significant driving force for me.

To prioritize work effectively, I make use of a task management system that allows me to list and rank clients based on urgency and potential. I also set specific time blocks for outreach and client follow-ups, ensuring that each client receives sufficient attention while maintaining efficient workflow.

Providing excellent customer service begins with active listening and understanding the unique needs of each client. Building rapport, maintaining a positive attitude, and following up consistently can ensure that customers feel valued and understood throughout the buying process.

In a fast-paced sales environment, I stay organized by using digital tools and calendars to track appointments, follow-ups, and tasks. Prioritizing my daily activities, along with setting reminders, helps me stay ahead of my responsibilities and client interactions.

When managing a difficult client, I focused on patience and understanding. I listened to their grievances without becoming defensive, collaborated with them to address their concerns, and provided tailored solutions. This approach helped to turn their frustration into appreciation and resulted in a successful outcome.

To build rapport with clients, I start by finding common ground and engaging in light, friendly conversation. I ask open-ended questions and attentively listen to their responses to establish a genuine connection. Showing empathy and personalization in my service also cultivates a positive relationship.

I'm quite comfortable with technology in sales. I constantly seek out new tools to enhance efficiency in organization, communication, and presentations. Adapting to new technologies is key in this evolving industry, and I embrace opportunities for training to improve my skills.

My desire to work as a Sales Consultant at Refloor stems from the company's reputation for quality products and the opportunity for professional growth. I’m drawn to the uncapped earning potential and appreciate Refloor's commitment to training, which aligns with my career aspirations and the entrepreneurial mindset I bring.