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Solutions Consultant 2 - Service Providers

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
  • Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
  • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
  • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
  • Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
  • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
  • Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
  • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
  • Understanding the competitive landscape and effectively differentiating our leadership 
  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
  • (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Qualifications

Your Experience 

  • Understanding of data networking and/or modern application design and cloud architectures
  • Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
  • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role - prior experience in a pre-sales role is ideal
  • Creating and delivering technical presentations, workshops, or technical validation engagements 
  • Experience in selling, designing, implementing, or managing one or more of the following solutions - Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
  • Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
  • Proficient in English

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$235500 / YEARLY (est.)
min
max
$198000K
$273000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Consultant 2 - Service Providers, Palo Alto Networks

At Palo Alto Networks, we’re on the lookout for a dynamic Solutions Consultant 2 - Service Providers based in New York, NY. As a key player in our mission to protect the digital way of life, you'll dive deep into the complexities of cybersecurity, crafting transformative solutions for our clients. Your role will evolve the traditional Sales Engineering paradigm, allowing you to truly partner with customers along their security journey. You’ll bring valuable technical leadership, helping them navigate their unique challenges and realizing the full value of their investments in our cutting-edge solutions. Your curiosity will drive you to meet and surpass sales quotas while collaborating closely with Professional Services and Customer Success teams. By conducting insightful discovery sessions and crafting high-level designs tailored to customer business needs, you’ll be enhancing not only our customers’ security architectures but also their confidence in us as their cybersecurity partner of choice. It's about understanding competitive landscapes, influencing key stakeholders, and demonstrating the advantages of our comprehensive solutions, from Network Security to SOC Transformation Technologies. You’ll be empowered by an unbeatable team and comprehensive resources, all while developing your own skills with continuous learning opportunities. If you thrive on curiosity, innovation, and collaborative success, and are eager to shape the future of cybersecurity, then pursuing this role as a Solutions Consultant 2 at Palo Alto Networks could be your perfect fit.

Frequently Asked Questions (FAQs) for Solutions Consultant 2 - Service Providers Role at Palo Alto Networks
What are the key responsibilities of a Solutions Consultant 2 - Service Providers at Palo Alto Networks?

The Solutions Consultant 2 - Service Providers at Palo Alto Networks plays a pivotal role in guiding customers through their security transformation journeys. Key responsibilities include developing strategic account plans, conducting discovery sessions to understand customer needs, and presenting tailored solutions from our extensive portfolio. You'll also collaborate closely with various teams to ensure successful implementation and adoption of these solutions—a vital aspect of ensuring customers gain maximum value from their investments.

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What qualifications are needed for becoming a Solutions Consultant 2 - Service Providers at Palo Alto Networks?

To become a Solutions Consultant 2 - Service Providers at Palo Alto Networks, candidates should have a robust understanding of data networking or cloud architectures, experience in delivering cybersecurity solutions, and a strong ability to influence stakeholders in both customer-facing and internal roles. Prior pre-sales experience is beneficial, along with familiarity with solutions like Network Security, SASE, and SOC Transformation Technologies.

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How does Palo Alto Networks support the professional development of Solutions Consultants?

Palo Alto Networks fosters a culture of ongoing learning and development for its Solutions Consultants. You’ll have access to a variety of resources aimed at enhancing your professional skills, including personalized learning opportunities. There's a strong commitment to helping you grow technically and professionally, reflecting the company’s belief that every employee contributes uniquely to our collective success.

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In what ways does the role of Solutions Consultant differ from traditional Sales Engineering positions?

The Solutions Consultant 2 - Service Providers role at Palo Alto Networks redefines the traditional Sales Engineering position by emphasizing collaboration and customer partnership throughout the security transformation journey. This position focuses more on strategy and technical leadership, aiming to deeply understand customer environments and deliver tailored solutions that address their specific challenges, while also ensuring value realization from their cybersecurity investments.

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What is the compensation structure for a Solutions Consultant 2 - Service Providers at Palo Alto Networks?

Compensation for Solutions Consultants 2 at Palo Alto Networks is competitive and performance-based, with salaries ranging from $198,000 to $273,000 depending on qualifications and experience. Besides the base salary, potential earnings may include commission targets and bonuses, along with additional compensation through restricted stock units, reflecting the company's commitment to rewarding its employees fairly.

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Common Interview Questions for Solutions Consultant 2 - Service Providers
Can you describe your experience with cybersecurity solutions and how they relate to the Solutions Consultant role?

In answering this question, highlight your background in deploying or managing cybersecurity technologies, mentioning specific solutions like Network Security or SASE. Discuss how you’ve effectively identified customers' needs and shaped tailored solutions, showcasing your ability to bridge technical knowledge with customer communication.

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How do you approach developing strategic account plans for your clients?

When tackling this question, discuss your systematic approach to research and understand your client's environments. Mention how you assess their technical, operational, and commercial imperatives to build a comprehensive plan that addresses their unique challenges and aligns with their business objectives.

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Describe a time you faced a complicated technical challenge and how you handled it.

Here, share a specific and relevant example where you confronted a complex challenge, emphasizing your problem-solving skills. Explain the steps you took to analyze the issue, engage with stakeholders, and ultimately deliver a solution that benefitted the client.

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What strategies do you employ to influence key stakeholders in sales processes?

For this question, focus on your experience in building relationships based on trust and credibility. Discuss specific strategies, such as demonstrating deep technical knowledge, sharing case studies or testimonials, and actively listening to concerns, which helps you to align your solutions with stakeholders’ goals.

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How do you ensure effective communication when delivering technical presentations?

Emphasize your commitment to clarity and engagement during technical presentations. Share techniques you've employed, such as tailoring content to the audience's level of technical expertise, using visuals to aid understanding, and encouraging interactive discussions to foster a collaborative atmosphere.

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What role does curiosity play in your work as a Solutions Consultant?

Here, you should discuss how your curiosity drives you to explore the latest cybersecurity technologies and solutions. Talk about how staying informed and asking insightful questions enables you to understand complex customer situations, leading to the development of innovative, tailored solutions.

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How do you align customer needs with Palo Alto Networks’ solutions?

In your response, highlight your consultative approach where you actively listen and assess customer pain points. Discuss how you leverage information gathered during discovery meetings to map specific challenges with the capabilities of Palo Alto Networks' offerings.

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Can you explain the significance of collaboration with Professional Services and Customer Success teams?

It's important to illustrate the value of teamwork in your responses. Describe how working closely with Professional Services ensures smooth solution implementation, while collaboration with Customer Success aids in long-term customer satisfaction and value realization, fortifying the overall relationship.

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What techniques do you use when conducting discovery sessions with prospects?

Share your techniques for conducting effective discovery sessions, such as preparing insightful, open-ended questions to encourage dialogue, using active listening to ensure understanding, and documenting feedback to guide solution development. Emphasizing the importance of building rapport can also be beneficial.

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What trends do you see affecting the cybersecurity industry in the coming years?

Respond to this question by reflecting on emerging trends such as the increasing reliance on cloud solutions, the rise of remote work, and the importance of integrated security solutions. You can also discuss how these trends influence customer needs and how Palo Alto Networks is positioned to help clients navigate this evolution.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
January 3, 2025

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