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Solutions Consultant - Healthcare - job 1 of 2

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.  

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

Job Description

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
  • Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
  • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
  • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
  • Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
  • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
  • Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
  • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
  • Understanding the competitive landscape and effectively differentiating our leadership 
  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
  • (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Qualifications

Your Experience 

  • Understanding of data networking and/or modern application design and cloud architectures
  • Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
  • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role - prior experience in a pre-sales role is ideal
  • Creating and delivering technical presentations, workshops, or technical validation engagements 
  • Experience in selling, designing, implementing, or managing one or more of the following solutions - Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
  • Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
  • Proficient in English

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Average salary estimate

$235500 / YEARLY (est.)
min
max
$198000K
$273000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Consultant - Healthcare, Palo Alto Networks

Join Palo Alto Networks as a Solutions Consultant in the healthcare sector located in Fairfax, VA, where you will be at the forefront of innovation in cybersecurity. In today's digital landscape, clients need expert guidance to effectively navigate their security transformation journeys, and that's where you come in! As a Solutions Consultant, your days will be filled with opportunities to meet and exceed sales goals while providing exceptional technical leadership. You will dive deep into understanding customer environments, delivering tailored solutions, and ensuring they realize the full value of their investments in Palo Alto Networks' comprehensive security offerings. You will partner closely with various teams to foster a collaborative approach to customer success, demonstrating your thought leadership through impactful presentations and workshops. Curiosity is your driving force, turning complex problems into innovative solutions. Not only will you define technical strategies that align with customer needs, but you'll also educate and empower clients on cybersecurity best practices. Palo Alto Networks isn't just another tech company; we’re a mission-driven organization committed to making the digital world safer. Here, your unique perspective and expertise will contribute to our shared success, so come help shape the future of cybersecurity with us!

Frequently Asked Questions (FAQs) for Solutions Consultant - Healthcare Role at Palo Alto Networks
What are the key responsibilities of a Solutions Consultant at Palo Alto Networks?

As a Solutions Consultant at Palo Alto Networks, your core responsibilities will include meeting sales quotas by crafting strategic technical account plans, conducting comprehensive discovery sessions, and providing tailored technical guidance to clients. You will focus on understanding customer needs, positioning solutions effectively, and ensuring successful implementation and adoption of cybersecurity products. Your role involves collaborating with various teams and orchestrating resources to deliver a compelling, cohesive solution to potential clients.

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What qualifications are required for the Solutions Consultant position at Palo Alto Networks?

To thrive as a Solutions Consultant at Palo Alto Networks, candidates need a solid understanding of data networking, cloud architectures, and cybersecurity solutions. Previous experience in a pre-sales role and the ability to influence key stakeholders are essential. Familiarity with selling and managing solutions such as Network Security, SASE, and SOC transformation technologies is highly preferred. Additionally, strong communication skills and proficiency in creating engaging technical presentations will set candidates apart.

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How does the Solutions Consultant role impact customer success at Palo Alto Networks?

The Solutions Consultant role at Palo Alto Networks is pivotal in driving customer success by ensuring organizations can effectively implement and realize the value of cybersecurity investments. By providing technical expertise and tailored solutions that align with client needs, Solutions Consultants foster strong relationships and help clients transform their security architectures. Your impact extends beyond the sales process, fostering ongoing customer engagement and satisfaction that supports long-term partnerships.

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What can candidates expect from the compensation and benefits for the Solutions Consultant role?

Candidates considering the Solutions Consultant position at Palo Alto Networks can expect a competitive compensation package that varies based on experience and qualifications. The base salary ranges from $198,000 to $273,000 per year, depending on the level of the role. Additional benefits include stock options, bonuses, and a comprehensive FLEXBenefits wellbeing program designed to cater to individual needs, along with various resources for mental and financial health.

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What makes Palo Alto Networks a unique employer for Solutions Consultants?

Palo Alto Networks stands out as an employer for Solutions Consultants due to its mission-driven culture and commitment to professional development. The company prioritizes innovation and collaboration, empowering employees to shape the future of cybersecurity. With a focus on diversity and inclusion, all team members are encouraged to contribute their unique perspectives. The robust support systems in place, including tailored learning opportunities and employee wellbeing programs, foster a positive and dynamic work environment.

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Common Interview Questions for Solutions Consultant - Healthcare
Can you describe your experience with cybersecurity solutions?

When answering this question, provide specific examples of cybersecurity solutions you’ve worked with, detailing your role in their implementation or management. Highlight any measurable outcomes, such as improvements in security posture or customer satisfaction, and emphasize how your contributions aligned with the goals of the organization.

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How do you determine a customer's security needs?

Discuss the process you follow to assess customer needs, such as conducting discovery meetings, analyzing their current security infrastructure, and identifying gaps. Showcase your ability to create tailored solutions based on these assessments, as well as how you involve customers in defining technical objectives.

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What strategies do you use to exceed sales quotas?

Your response should include the strategic account planning techniques you utilize, such as identifying cross-selling opportunities, building strong client relationships, and leveraging data-driven insights to inform your approach. Provide examples of successful tactics or campaigns you've implemented that resulted in quota achievement.

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How do you handle objections from clients?

Share your approach to address client objections, focusing on active listening and empathy to understand their concerns. Explain how you provide well-researched responses tailored to their specific objections and emphasize your ability to turn these discussions into opportunities for further engagement and relationship building.

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Tell me about a time you helped a customer achieve their business goals.

To answer this, provide a specific example where your input as a Solutions Consultant directly contributed to a client's success. Discuss the challenges they faced, your proposed solutions, and the results achieved, ensuring you highlight both the business and security impacts.

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What tools do you use for customer engagement?

Discuss the tools and technologies you prefer for customer engagement, such as CRM software, presentation tools, or collaboration platforms. Explain how these tools enhance the customer experience and facilitate effective communication, ultimately aiding in project success.

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What is your approach to continuous learning in the cybersecurity field?

Emphasize your commitment to professional development by discussing how you stay updated with industry trends, such as through certifications, webinars, or participation in professional organizations. Provide examples of how this ongoing education has positively impacted your performance in previous roles.

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How do you collaborate with other internal teams at Palo Alto Networks?

Detail your experience working with different teams such as Professional Services or Customer Success. Highlight your approach to fostering open communication and teamwork, illustrating with examples of successful projects that required cross-functional collaboration.

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Describe a time when you had to present technical information to a non-technical audience.

Provide an example where you simplified complex technical concepts for a non-technical audience. Focus on your ability to assess their level of understanding and adjust your explanations accordingly, utilizing visuals or analogies to enhance comprehension.

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What makes you a good fit for the Solutions Consultant position at Palo Alto Networks?

This is your chance to highlight your unique skills, experiences, and values that align with Palo Alto Networks’ mission. Discuss your technical expertise in cybersecurity, your passion for customer success, and your commitment to innovative solutions that enhance security. Tailor your response to reflect the company culture and the specifics of the Solutions Consultant role.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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DATE POSTED
December 22, 2024

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