UX Research Lead

As a UX Research Lead at Simple, you will be responsible for spearheading the research function that drives insights into product development and marketing. You’ll lead customer behavior initiatives while ensuring research is accessible to all teams. Your role includes analyzing key metrics to evaluate decisions and managing the research team effectively.

To qualify for the UX Research Lead position at Simple, candidates need to possess at least 5 years of experience in leading research teams, showcasing strong expertise in qualitative and quantitative research methods, particularly in digital health or consumer technology. Proven success in translating insights into actionable strategies is vital.

The UX Research Lead plays a crucial role in impacting business decisions at Simple by providing data-driven insights that inform product strategy and marketing efforts. Your research will help identify user needs and trends, ensuring the company remains competitive and responsive to market changes.

Essential skills for a UX Research Lead at Simple include strong analytical abilities, proficiency in both qualitative and quantitative research methodologies, and exceptional leadership qualities. Familiarity with AI and digital health technologies is also an advantage, as is experience in user engagement strategies.

Candidates for the UX Research Lead position at Simple can expect a comprehensive interview process including CV reviews, HR screenings, and a take-home research task. There's also a cultural fit interview to ensure that your values align with our welcoming and inclusive culture.

The main goals of the UX Research Lead at Simple include uncovering deep insights about current and future customers, democratizing research across the organization, ensuring high standards in research quality and speed, and leading a team to empower all functions of the business with actionable research.

The UX Research Lead at Simple will have numerous opportunities for professional growth, including mentoring team members, influencing strategic decisions that shape user experiences, and contributing to the direct impact of innovative health tech solutions on users' lives.

In answering this question, focus on specific examples of projects you've led, the methodologies you utilized, and how your leadership contributed to successful outcomes. Highlight your collaboration with product and marketing teams and the insights that impacted user engagement.

Discuss your approach to prioritization, emphasizing how you consider the impact of research on business goals, user needs, and timelines. Explain your methodology for making decisions and how you communicate priorities to your team.

When answering, share your preferred methods and provide reasons for your choices. Discuss situations where you’ve applied both qualitative and quantitative methods successfully and how they contributed to understanding user behavior.

Explain your preferred methods for data analysis and presentation formats that resonate with stakeholders. Discuss real-life examples of how you translated findings into actionable strategies and received feedback from teams.

Provide a concrete example showcasing a research initiative, the insights derived, and the eventual decision-making process influenced by your findings. Highlight the positive outcomes resulting from this decision.

Share your strategies for staying informed, such as industry publications, conferences, and networking. Discuss how you apply this knowledge to ensure your research is relevant and forward-thinking.

Illustrate the importance of collaboration in your research projects, including how you engage with cross-functional teams to gather insights and ensure their input shapes the research objectives.

Detail a specific challenge, the context of the project, and the innovative solutions you implemented. Emphasize your leadership skills and how your team adapted to deliver results despite hurdles.

Discuss the processes and standards you implement to maintain data integrity and quality. Share examples of how these practices have improved research accuracy and stakeholder trust.

Convey your passion for user-centered research and the unique challenges presented in health tech. Discuss how your personal values align with the mission of improving user lives through effective research.