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Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.At Epic, our guiding principle is to make our products a joy to use. As a UX Designer, you'll act as the lead experience and visual designer for several development teams, setting the direction for joyful design. You'll meet with end-users to establish an understanding of their unique needs, research their workflows, and observe our applications being used contextually. You'll then work alongside developers to design intuitive, beautiful applications with sound information architecture. Throughout the design process, you'll demonstrate your ideas with various levels of finish sketches, wireframes, high-fidelity mockups, and interactive prototypes.Experience our state-of-the-art campus, eat delicious food, and travel the world.We don’t believe in cubicles. (Well, we believe they exist, but…) Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. For lunch, visit King’s Cross or Cassiopeia for a wide array of meal options, or go to one of our smaller, themed bistros, featuring wood-rotisserie, pan-Asian, and Latin-inspired cuisine. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.Live affordably in a city known for its rising tech talent.Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).More than just important work.We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Research has shown that job-seekers who are women, LGBTQ+, or members of historically underrepresented communities are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at https //careers.epic.com/EEO.• A solid portfolio demonstrating strong user experience and visual design skills• Education or experience in user-centered design techniques• Bachelor's degree or greater• Relocation to the Madison, WI, area (reimbursed)• Eligible to work in the U.S. without visa sponsorship• COVID-19 vaccination• For fastest consideration, please include a link to your online portfolio or any interactive applications you've designed
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What You Should Know About User Experience Designer, Epic

At Epic, we're on a mission to make our products a joy to use, and we’re looking for a talented User Experience Designer to join our vibrant team in Naperville, IL. As a UX Designer, you’ll be at the forefront of our design projects, leading experience and visual design efforts across multiple development teams. Your role will involve understanding end-users deeply by conducting user research, observing workflows, and gathering feedback all in the context of how our applications are utilized. You’ll partner closely with developers to create stunning applications that boast a solid information architecture. Your ability to express your ideas will shine through sketches, wireframes, high-fidelity mockups, and interactive prototypes. Apart from working in a unique campus that fuels creativity and productivity, you’ll enjoy exceptional meals sourced by talented chefs at a fraction of the price. Madison, WI, the location of our campus, is not only renowned for its growing tech scene but also for being inclusive and vibrant, offering an array of outdoor activities and cultural experiences. Plus, we believe in work-life balance, with perks like four-week sabbaticals after five years. If you have a solid portfolio, a bachelor’s degree, and a passion for user-centered design, consider bringing your expertise to Epic. Relocation support is available, and we aim to create a diverse team where every voice is valued. Join us in shaping the future of healthcare technology!

Frequently Asked Questions (FAQs) for User Experience Designer Role at Epic
What are the main responsibilities of a User Experience Designer at Epic?

As a User Experience Designer at Epic, your primary responsibilities include leading the design efforts for various development teams, conducting user research to understand end-user needs, and creating intuitive and visually appealing applications. You will collaborate closely with developers, employing different design methods such as sketches, wireframes, and high-fidelity mockups to bring your ideas to life. Additionally, you'll have the opportunity to enhance workflow efficiency through effective information architecture while ensuring a joyful user experience.

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What qualifications are required for the User Experience Designer position at Epic?

To apply for the User Experience Designer position at Epic, candidates are expected to have a solid portfolio showcasing strong user experience and visual design skills. A bachelor's degree or higher in a relevant field is required, along with experience or education in user-centered design techniques. Additionally, applicants must be eligible to work in the U.S. without visa sponsorship, and must be willing to relocate to the Madison, WI area, where relocation assistance is provided.

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What is the work environment like for a User Experience Designer at Epic?

The work environment for a User Experience Designer at Epic is vibrant and creatively stimulating. The campus is designed to inspire productivity without the traditional cubicle setup, allowing employees to work from various themed spaces. Employees can enjoy delicious meals on-site and explore the beautiful surroundings of Madison, WI. The culture promotes collaboration, inclusivity, and a strong work-life balance, making it an ideal setting for innovative thinkers and problem solvers.

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How does Epic support career growth for User Experience Designers?

At Epic, career growth for User Experience Designers is a priority. Employees benefit from comprehensive benefits that cater to their health and happiness. Your merit-based compensation will reflect the impact of your work, and you'll be eligible for annual raises, bonuses, and stock grants. Moreover, after five years, you'll receive a four-week sabbatical to explore the world, fostering personal and professional development. The inclusive culture at Epic also encourages diverse perspectives, enhancing growth opportunities.

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What makes Epic a great place to apply as a User Experience Designer?

Epic is a fantastic place for aspiring User Experience Designers due to its commitment to innovation, inclusivity, and employee well-being. The company fosters a strong sense of community, encourages creative problem-solving, and emphasizes the importance of diverse voices in design. With enticing benefits, a remarkable work environment, and the chance to contribute to impactful healthcare software, Epic stands out as a desirable employer for anyone in the design field.

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Common Interview Questions for User Experience Designer
Can you describe your design process as a User Experience Designer?

When discussing your design process, consider breaking it down into key phases such as research, ideation, prototyping, and testing. Highlight how you engage with users to gather insights and how you incorporate feedback into your designs. Be prepared to provide examples of past projects where your process led to a successful user experience.

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How do you handle feedback on your designs?

Feedback is an essential part of the design process. Explain how you embrace constructive criticism and use it to improve your designs. Provide examples of specific situations where feedback significantly influenced your final product, showcasing your adaptability and commitment to user satisfaction.

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What is user-centered design, and why is it important?

User-centered design is a design philosophy that prioritizes the needs, preferences, and limitations of end-users at every stage of the design process. Emphasize its importance in creating intuitive and accessible products that effectively solve users' problems, which directly aligns with Epic's mission to enhance user experience.

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Can you explain a project where you successfully improved user experience?

Choose a specific project where your UX efforts made a considerable impact. Discuss the challenges you faced and the process you undertook to enhance the user experience, including targeted research, design adjustments, and testing. Quantify results where possible, such as increased user engagement or reduced error rates, to demonstrate your effectiveness.

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How do you keep up with current design trends and tools?

Staying updated with design trends is crucial. Mention how you engage with design communities, attend webinars, or follow industry leaders. Discuss tools you’ve incorporated into your workflow and how they enhance your designs, demonstrating your commitment to ongoing learning and adaptation.

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Describe your experience with prototyping tools.

Talk about specific prototyping tools you have used effectively in your past projects, such as Figma, Sketch, or Adobe XD. Explain how you leverage these tools to bring your designs to life and gather user feedback through interactive prototypes, showcasing your technical skill and user-centric approach.

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How would you conduct usability testing?

Discuss your approach to conducting usability testing, including recruitment of participants, setting clear goals, and preparing tasks for users. Highlight how you analyze results to inform design improvements and the importance of iterative testing to refine the user experience.

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What methods do you use to gather user feedback?

Explain various methods you employ to gather user feedback, such as surveys, interviews, and usability tests. Emphasize the importance of both qualitative and quantitative data and how you synthesize this feedback to inform your design decisions, ultimately leading to more user-focused outcomes.

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How do you prioritize user needs when designing applications?

Discuss your strategy for prioritizing user needs, which may involve continuous user research, engaging stakeholders, and assessing business goals. Show how you ensure all voices are heard and how you make decisions based primarily on user benefit while aligning those decisions with the company's objectives.

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Why do you want to work at Epic as a User Experience Designer?

Share your enthusiasm for working at Epic, highlighting your alignment with their mission to enhance healthcare technology through user-centered design. Discuss what aspects of their company culture and design philosophy resonate with you and how you can see yourself contributing positively to their team and projects.

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We solve problems to help healthcare organizations provide safer and more efficient care. We hire bright, driven individuals from all academic majors to code, test, and implement healthcare software that hundreds of millions of patients and docto...

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Full-time, on-site
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December 11, 2024

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