Business Intelligence Engineer II

The Business Intelligence Engineer II at Pathward plays a vital role in supporting the maintenance of Business Intelligence applications and infrastructure. You'll analyze data requirements, engage with stakeholders to identify IT needs, and transform these requirements into robust analytics and reporting solutions. Additionally, you're responsible for developing processes related to data sourcing, transformation, and extracting insights from data—ensuring high quality and security standards are met. Your efforts will directly impact the business’s ability to make informed decisions.

To qualify for the Business Intelligence Engineer II role at Pathward, candidates typically need a bachelor's degree or equivalent education and work experience, along with generally 3+ years of relevant experience in IT or a related field. The position demands technical proficiency in Business Intelligence technologies, strong analytical skills, and an understanding of data management to support the company’s mission of financial empowerment.

Pathward passionately believes in building a diverse and inclusive culture of belonging. For the Business Intelligence Engineer II position, the company encourages applicants from all backgrounds to apply, even if they don't meet every single qualification. Pathward values diverse perspectives and experiences, recognizing that this diversity strengthens our team and enhances our ability to serve the communities we engage with every day.

The salary range for the Business Intelligence Engineer II position at Pathward is between $57,582.12 and $106,345.10. Your specific salary will be determined based on various factors, including experience and skills. In addition to compensation, Pathward offers a comprehensive benefits package, including health insurance, 401(k) retirement benefits, paid time off, life insurance, and more—ensuring that employees are well cared for and motivated.

As a remote Business Intelligence Engineer II at Pathward, you will enjoy flexibility along with the support of a collaborative and innovative team. Pathward believes that great ideas can emerge from anywhere, so this hybrid setup not only empowers remote work but also fosters a teamwork culture. You'll receive the tools and resources necessary to stay connected with your colleagues, share insights, and contribute actively to the mission of financial inclusion.

To gather data requirements for Business Intelligence projects, I typically employ structured interviews with stakeholders, along with surveys and workshops. Engaging early with users helps ensure I understand their needs fully and can translate them into concrete analytics. I also emphasize an iterative approach, where user feedback can refine requirements as the project progresses, ensuring that the final deliverable meets their expectations.

Certainly! Developing a BI dashboard involves several key steps: Firstly, I identify the dashboard's primary objectives and the audience it will serve. Next, I gather relevant data sources and ensure data quality. Following this, I design the dashboard’s layout, focusing on usability and visual storytelling. During the development phase, I utilize appropriate BI tools to create the dashboard and collaborate with stakeholders for feedback. Finally, I conduct user testing and make adjustments based on real-world usage to ensure effectiveness.

Ensuring data accuracy starts at the source—regularly validating inputs through rigorous testing and implementing automated checks within the ETL (Extract, Transform, Load) processes is essential. Additionally, I document data transformations and regularly perform audits to identify discrepancies. Collaborating with stakeholders also helps catch inconsistencies early, promoting a culture of data quality within the organization.

I have extensive experience working with various BI tools, including Tableau, Power BI, and SQL Server Reporting Services. My familiarity extends to data visualization best practices, allowing me to design intuitive dashboards that convey complex information clearly. Additionally, I've worked with ETL tools like Talend, ensuring that I can manage data workflows effectively to keep our BI systems robust and efficient.

Staying current with industry trends involves a multi-faceted approach: I participate in webinars and conferences focused on Business Intelligence, follow influential thought leaders on social media, and read industry publications. I also set aside time for self-directed learning, experimenting with new BI tools and techniques, and applying what I learn in practice to enhance my skills and contribute effectively to my role.

One challenging BI project involved integrating disparate data sources for a comprehensive reporting solution. The challenge lay in data inconsistency and varying formats. I initiated a series of workshops with stakeholders to understand their requirements clearly and collaborated with IT to define a standardized data format. By implementing a robust ETL process, we achieved data consistency, ultimately resulting in a successful BI solution that effectively met organizational needs.

Collaboration is central to my work as a Business Intelligence Engineer II. I regularly engage with cross-functional teams, including IT, finance, and marketing, to gather diverse insights and requirements. This teamwork facilitates the understanding of core business goals, encourages knowledge sharing, and promotes innovative problem-solving. By fostering strong communication and a willingness to collaborate, we can deliver high-quality BI solutions that meet the company’s strategic objectives.

To visualize data effectively, I rely on storytelling principles by focusing on clarity and user needs. I prioritize key metrics that drive business decisions and use variance charts, bar graphs, and heat maps where appropriate to illustrate trends over time. The goal is always to present data in an accessible manner, avoiding unnecessary complexity. I also consider the user audience, employing design elements that resonate with them while ensuring they comprehend the insights conveyed.

Troubleshooting BI systems starts with a systematic approach: Firstly, I gather relevant information about the issue and its context. Then, I replicate the problem in a controlled environment to identify its root cause. Utilizing logs and data flow diagrams aids in pinpointing where the failure occurs. Once identified, I develop multiple solutions to rectify the issue, testing them thoroughly before implementing the most effective resolution. Additionally, I document the troubleshooting process for future reference.

I am excited about the Business Intelligence Engineer II position at Pathward because of the company's commitment to financial empowerment and inclusion. The opportunity to utilize my analytical skills in a role that directly supports this mission resonates with my professional values. Furthermore, I am drawn to Pathward’s inclusive culture and the collaborative environment that encourages innovation. I would love to contribute my expertise to help drive data-informed decisions that further enhance the organization's impact in the community.