Senior Product Designer, Discovery

As a Senior Product Designer at Patreon, your primary responsibilities include discovering company-level opportunities, creating high-fidelity prototypes, collaborating with cross-functional teams, and refining design systems. You'll lead the vision and execution of product overhauls, ensuring user-centered design principles guide every project.

To be considered for the Senior Product Designer position at Patreon, a portfolio demonstrating 4+ years of experience in product design, particularly with impactful customer experiences, is essential. Candidates should also have strong organizational and execution skills and a practical understanding of design thinking methodologies.

Teamwork is vital for a Senior Product Designer at Patreon. You’ll collaborate closely with Research, Product, and Engineering teams to identify solutions and craft user-centric designs. Building relationships with multiple stakeholders will be key to executing your design vision successfully.

As a Senior Product Designer at Patreon, you can expect a collaborative hybrid work environment, where you’ll be in the San Francisco office two days a week. This setup fosters teamwork while also offering flexibility to work remotely, allowing for a balance between collaboration and independent creative work.

Patreon is committed to professional growth, offering various learning and development stipends designed to help Senior Product Designers expand their skills, take courses, or attend industry events. This investment in our team ensures that you’re constantly growing while making impactful contributions.

In my design process, I start by deeply understanding user needs through research and empathy mapping. I then ideate multiple solutions, creating wireframes and prototypes. Feedback loops with stakeholders are crucial. My final step involves iterating on designs based on user testing to ensure they resonate with our audience.

I ensure my designs are user-centered by conducting thorough user research and testing. By engaging directly with users through interviews and usability tests, I can gather valuable insights. This feedback shapes my design choices, ensuring that the final product genuinely meets user needs.

I once worked on a redesign that faced stakeholder push-back due to existing legacy systems. I overcame this by facilitating workshops to present user research and data-backed insights, illustrating how the redesign would improve user experiences and drive metrics, ultimately gaining buy-in.

I prefer using tools like Figma and Adobe XD, as they are intuitive and allow for rapid prototyping and collaboration. These tools enable me to create interactive prototypes that can be easily shared with stakeholders for feedback, streamlining the design iteration process.

Collaboration with engineers begins early in the design process. I engage them in brainstorming sessions and maintain constant communication to ensure feasibility and technical constraints are considered. This partnership leads to more streamlined handoffs and a smoother implementation of designs.

I prioritize metrics such as user engagement rates, task completion times, and user satisfaction scores. By monitoring these metrics post-launch, I can assess the design’s effectiveness and make informed decisions for future enhancements.

I embrace feedback as an essential part of my design process. I systematically collect and categorize feedback from stakeholders and users, prioritizing changes based on impact and feasibility. This iterative approach ensures my designs continuously improve and align better with user expectations.

I stay updated with design trends by following industry blogs, attending webinars, and engaging in design communities. I also actively participate in workshops to experience new tools and techniques, which keeps my skills fresh and innovative.

I'm drawn to the mission of empowering creators and revolutionizing the creative economy. Patreon's commitment to craftsmanship and collaboration aligns with my own values, and I believe my experience can significantly contribute to enhancing creators' experiences on the platform.

I prioritize effective time management through structured planning and delegation. By breaking projects into manageable tasks and using collaborative tools, I can ensure high-quality designs while meeting deadlines, demonstrating adaptability without compromising my standards.