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User Experience Designer

👋 Greetings, future UX Designer: 


Embark on an exciting journey into the realm of user experience design with 3Pillar! We extend an invitation for you to join our team and gear up for a thrilling adventure. At 3Pillar, our focus is on crafting cutting-edge technologies that revolutionize industries. Do you want to craft an elegant, intuitive product design that delights users while achieving our clients’ business outcomes? 3Pillar is looking for a UX Designer to join our growing UX Team. This person will be a key member of our global team, working directly with our US clients on mission-critical engagements.


The UX Designer is responsible for ensuring that the design effort aligns with our client’s business objectives. In particular, this includes working closely with the 3Pillar engagement team and clients to create outstanding designs that delight the end users.The UX Designer will work closely and partner with global delivery teams (Product Management, Engineering, and Program Management) to deliver best-of-breed products using Agile practices, and drive growth.🚀💻


We are 3PILLAR GLOBAL 


We build breakthrough software products that power digital businesses. We are an innovative product development partner whose solutions drive rapid revenue, market share, and customer growth for industry leaders in Software and SaaS, Media and Publishing, Information Services, and Retail. 


Our key differentiator is our Product Mindset. Our development teams focus on building for outcomes and all of our team members around the globe are trained on the Product Mindset’s core values – Minimize Time to Value, Solve For Need, and Excel at Change. Our teams apply this mindset to build digital products that are customer-facing and revenue-generating. Our business-minded approach to agile development ensures that we align to client goals from the earliest conceptual stages through market launch and beyond. 


Key Responsibilities
  • Possess strong skills in interaction or visual design
  • Demonstrate a strong desire to continue growing your UX skills
  • Work effectively with UX Lead or Sr. UXer and other 3Pillar practices (PDM, PM, and Engineering)
  • Communicate to team and client a clear picture of what is in progress and when things will be delivered
  • Adjust to changes in priority and scope  
  • Participate in UX and engagement rituals/meetings 
  • Identify risks and escalate appropriately 
  • Contribute to client presentations 
  • Help prepare workshops
  • Suggest improvements to standard tools and processes
  • Participate in a collaborative team culture
  • Maintain an awareness of industry issues and trends and emerging technologies such as AI, with a view to incorporating these in future projects and staying ahead of the market.


Minimum Qualifications
  • At least 3 years of experience in a client-facing UX position 
  • At least 2 years of consulting experience
  • Expertise working with digital products, business logic, process, and a variety of clients
  • A knack for problem-solving and a “roll up your sleeves” mentality
  • Entrepreneurial spirit with the ability to see the bigger picture among the details
  • Experience working with global teams is a big plus
  • Highly culturally aware
  • Strong communication skills
  • Practical knowledge and experience in Agile practices and Lean methodologies to build best-of-breed products


Benefits
  • Medical Insurance benefits as per company policy. 
  • Life Insurance as per company policy
  • 15 days of paid vacation, sick leave and paid holidays as per local law
  • Paternity and maternity leave as per as per local law
  • Marriage, bereavement and graduation leaves as per company policy
  • Sick leave and paid holidays as per local law
  • Christmas and Middle year bonuses as per local law
  • Monthly productivity bonus as per local law
  • Discounts in local shops
  • Direct deposit of payroll.
  • Paid professional certifications

#Li-remote


What is it like working for 3Pillar Global?
  • At 3Pillar, we offer a world of opportunity:
  • Imagine a flexible work environment – whether it's the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach. 
  • You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday. Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams. 
  • We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best.
  • Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries.
  • We are an equal opportunity employer. It goes without saying that we live by values like Intrinsic Dignity and Open Collaboration to create cutting-edge technology AND reinforce our commitment to diversity - globally and locally. 

Join us and be a part of a global tech community! 🌍💼  Check out our Linkedin site and Careers page to learn more about what it’s like to be part of our #oneteam! 


What You Should Know About User Experience Designer, 3Pillar

👋 Greetings, future UX Designer: Embark on an exciting journey into the realm of user experience design with 3Pillar! We extend an invitation for you to join our team and gear up for a thrilling adventure. At 3Pillar, our focus is on crafting cutting-edge technologies that revolutionize industries. As a UX Designer, you will have the unique opportunity to craft elegant and intuitive product designs that not only delight users but also align perfectly with our clients’ business goals. You will engage directly with our US clients on mission-critical projects, ensuring that every design effort resonates with user needs. Working in collaboration with product management, engineering, and program management, you'll employ Agile practices to deliver outstanding digital products that drive growth. You'll participate in UX rituals, manage project risks, and contribute to client presentations, all while working in a culture that values innovation and teamwork. With a minimum of three years in client-facing UX roles, you should possess strong communication skills, a knack for problem-solving, and a keen interest in developing your UX expertise further. Dreaming of a flexible work environment? At 3Pillar, we promote a remote-first approach, allowing you the freedom to choose your workspace. Join us in crafting groundbreaking digital solutions that make an impact!

Frequently Asked Questions (FAQs) for User Experience Designer Role at 3Pillar
What are the primary responsibilities of a User Experience Designer at 3Pillar?

The User Experience Designer at 3Pillar is responsible for creating intuitive product designs that meet user needs while achieving client business outcomes. This includes collaborating with global teams, participating in UX rituals, and presenting design concepts to clients.

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What qualifications are required to become a User Experience Designer at 3Pillar?

Candidates for the User Experience Designer role at 3Pillar should have at least 3 years of experience in a client-facing UX position and 2 years of consulting experience, along with expertise in digital products and strong communication skills.

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How does the design process work for a UX Designer at 3Pillar?

At 3Pillar, the UX Designer works closely with clients and project teams to understand business objectives. The process is agile, allowing for iterative feedback and collaboration to refine designs according to user needs.

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What kind of work environment can a User Experience Designer expect at 3Pillar?

3Pillar embraces a flexible, remote-first work environment enabling the User Experience Designer to work from various locations while collaborating with a global team and leveraging diverse perspectives.

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What growth opportunities exist for a User Experience Designer at 3Pillar?

The User Experience Designer at 3Pillar has numerous growth opportunities, including professional development across projects in various industries, access to training resources, and a supportive culture focusing on individual well-being.

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Common Interview Questions for User Experience Designer
Can you describe your UX design process?

In answering this question, emphasize your methodical approach. Discuss how you research user needs, create wireframes, seek feedback, and iterate on designs to ensure usability and meet client goals.

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How do you handle feedback from clients?

Share your strategies for receiving and incorporating feedback, such as maintaining open communication, prioritizing user empathy, and making informed adjustments to your designs based on client insights.

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What tools do you use for UX design?

Mention specific tools you are proficient in, such as Sketch, Figma, or Adobe XD. Discuss how these tools help you to create effective prototypes and collaborate with team members.

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How do you prioritize user needs in your design?

Explain your process for balancing user needs with business objectives, perhaps using user personas or journey maps to guide your decisions while collaborating with stakeholders to align goals.

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Can you provide an example of a challenging project you've worked on?

Choose a project that showcases your problem-solving skills. Describe the challenge, your approach to resolving it, and the successful outcome that resulted, highlighting your adaptability and thought process.

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How do you keep up with the latest UX trends?

Discuss your methods for staying informed about UX trends, such as reading industry blogs, attending workshops, and community involvement. You can also mention your eagerness to apply new technologies in your work.

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What is your experience with Agile methodologies?

Talk about how you've worked within Agile frameworks, emphasizing your experience in adaptability, collaboration with cross-functional teams, and how Agile principles have influenced your design process.

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How do you measure the success of your designs?

Explain the metrics you use to evaluate design success, such as user engagement, conversion rates, or usability testing feedback. Highlight how these metrics guide your iterations and improvements.

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Describe a time you had to advocate for a design decision.

Share a specific example where you had to persuade stakeholders regarding a design choice, emphasizing your reasoning, evidence from user research, and the outcome of your advocacy.

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How do you approach collaboration with developers and product managers?

Illustrate your communication strategies for working effectively across disciplines, focusing on the importance of understanding technical constraints while advocating for user experience enhancements.

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3Pillar Global is a product lifecycle management and development company that engineers software products to help companies drive revenue. They are headquartered in Fairfax, Virginia.

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Full-time, remote
DATE POSTED
January 8, 2025

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