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German Speaking Customer Support for Consumer Electronics Repair & Warranty Dept image - Rise Careers
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German Speaking Customer Support for Consumer Electronics Repair & Warranty Dept

🔧 Join Our Customer Support Team! Patrique Mercier Recruitment ES is excited to offer a position for a German Speaking Customer Support representative in our Consumer Electronics Repair & Warranty Department. If you are fluent in German and have a passion for technology and customer service, this role is perfect for you!

In this essential position, you will assist German-speaking customers with inquiries related to electronic repairs and warranty claims, ensuring their concerns are addressed promptly and effectively. With a dynamic work environment, this opportunity allows you to grow within a fast-paced industry while making a difference in customers' experiences. If you're ready to take your career to the next level, we'd love to hear from you!


Your Responsibilities

  • Provide exceptional customer support to German-speaking clients regarding repair and warranty inquiries.
  • Assist customers in processing warranty claims and coordinating repair services.
  • Document customer interactions and maintain records accurately in our CRM system.
  • Collaborate with technical teams to resolve complex issues and update customers on their repair status.
  • Engage in continuous training to stay informed about industry developments and product knowledge.
  • Fluency in German (written and spoken) is essential.
  • A strong commitment to providing excellent customer service.
  • Prior experience in customer support, particularly in consumer electronics, is a plus but not mandatory.
  • Excellent communication and problem-solving skills.
  • A positive attitude and a collaborative team player.
  • Strong attention to detail and organizational skills.
  • Willingness to work in a fast-paced environment and handle multiple tasks efficiently.

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 19, 2025

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