French Speaking Customer Service for a Top Electronics Company- Remote in Greece

Patrique Mercier Recruitment FR is excited to offer an exciting remote opportunity for a French Speaking Customer Service Representative for a Top Electronics Company. This role is perfect for individuals based in Greece who are passionate about technology and providing excellent customer support to clients in the electronics sector.

Responsibilities

• Deliver outstanding customer service to French-speaking clients through various channels, including phone, email, and chat.
• Assist customers with product inquiries, troubleshooting, and providing technical support for electronic devices.
• Process orders, returns, and exchanges efficiently while adhering to company policies.
• Maintain a comprehensive understanding of the company’s product offerings to answer customer questions accurately.
• Work closely with internal teams to address and resolve customer issues effectively.
• Document all customer interactions and feedback to enhance service quality.
• Strive to achieve high customer satisfaction by meeting and exceeding service expectations.

• Fluency in French and English (both written and spoken).
• Experience in customer service, particularly in the electronics or technology industry is an advantage.
• Strong problem-solving skills and the capability to troubleshoot customer issues.
• Excellent communication and interpersonal skills.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with strong organizational skills.
• Ability to work independently in a remote setting and manage time effectively.

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks