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Italian Speaking Travel Specialist for Top Agency - Athens image - Rise Careers
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Italian Speaking Travel Specialist for Top Agency - Athens

Patrique Mercier Recruitment FR is excited to present a fantastic opportunity for an Italian Speaking Travel Specialist for a Top Agency in Athens. This position is ideal for someone passionate about travel, with the ability to craft memorable experiences for Italian-speaking clients. As a travel specialist, you will provide personalized travel guidance, ensuring every client's journey is meticulously planned and executed.


Responsibilities

  • Assist Italian-speaking clients in planning and booking their travel arrangements, including accommodations, flights, and local activities.
  • Offer tailored travel advice based on individual client preferences, travel trends, and destination insights.
  • Respond to inquiries promptly via phone, email, or chat, while delivering exceptional customer service.
  • Maintain up-to-date knowledge of popular destinations, travel packages, and promotional offers.
  • Oversee the booking process, ensuring all reservations are accurate and meet clients’ needs.
  • Resolve any issues or inquiries that arise during the trip planning process or while clients are traveling.
  • Foster lasting relationships with clients to encourage repeat business and referrals.
  • Fluency in Italian and English, both written and spoken.
  • Previous experience in the travel or hospitality industry is highly desirable.
  • Proficient communication and strong customer service abilities.
  • Excellent organizational skills and keen attention to detail.
  • Capacity to work independently while also being a team player in a remote environment.
  • Experience with travel booking software and CRM tools is a plus.
  • A sincere enthusiasm for travel and dedication to providing outstanding client experiences.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
What You Should Know About Italian Speaking Travel Specialist for Top Agency - Athens, Patrique Mercier Recruitment FR

Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for an Italian Speaking Travel Specialist in Athens at a top agency! If you have a passion for travel and love crafting unforgettable journeys for your clients, this might just be the perfect role for you. As an Italian Speaking Travel Specialist, your main goal will be to provide personalized travel assistance, helping Italian-speaking clients plan every detail of their trips. You'll be responsible for booking accommodations, arranging flights, and suggesting local activities that suit your clients' preferences. Your expertise and knowledge about popular destinations, travel trends, and current promotions will be your go-to tools for offering tailored advice that creates memorable experiences. You’ll need strong communication skills as you connect with clients via phone, email, or chat, ensuring all inquiries are met with exceptional service. Your capacity to handle the booking process from start to finish ensures precision and clarity, fostering trust and lasting relationships with clients. Ideal candidates should be fluent in both Italian and English and have a background in the travel or hospitality sectors. Experience with booking software and customer relationship management tools will give you an edge. Join us in this dynamic and rewarding position where your enthusiasm for travel can truly shine!

Frequently Asked Questions (FAQs) for Italian Speaking Travel Specialist for Top Agency - Athens Role at Patrique Mercier Recruitment FR
What responsibilities does an Italian Speaking Travel Specialist have at Patrique Mercier Recruitment FR?

As an Italian Speaking Travel Specialist at Patrique Mercier Recruitment FR, your responsibilities include assisting clients with travel arrangements, offering tailored advice based on their preferences, maintaining up-to-date knowledge of destinations, managing the booking process, and resolving any inquiries or issues that arise. You will also need to build strong relationships with clients to encourage repeat business.

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What qualifications are needed for the Italian Speaking Travel Specialist role at Patrique Mercier Recruitment FR?

To qualify for the Italian Speaking Travel Specialist position at Patrique Mercier Recruitment FR, candidates should be fluent in both Italian and English, have previous experience in travel or hospitality, and possess excellent communication and organizational skills. Familiarity with travel booking software and CRM tools is a plus.

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How can I apply for the Italian Speaking Travel Specialist position at Patrique Mercier Recruitment FR?

To apply for the Italian Speaking Travel Specialist position at Patrique Mercier Recruitment FR, interested candidates should prepare their resume and cover letter highlighting their relevant experience and passion for travel, and then submit their application through the relevant career channels.

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What kind of training and development opportunities are offered for Italian Speaking Travel Specialists at Patrique Mercier Recruitment FR?

Patrique Mercier Recruitment FR offers comprehensive training and development opportunities for Italian Speaking Travel Specialists, which includes fully paid training programs, personal development resources, and access to industry trends to enhance your skills and client service capabilities.

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What employee benefits come with the Italian Speaking Travel Specialist role at Patrique Mercier Recruitment FR?

As an Italian Speaking Travel Specialist at Patrique Mercier Recruitment FR, you can enjoy various benefits, including private health insurance, a performance bonus, two extra salaries per year, a fully paid relocation package, and free Greek lessons, among other perks that enhance your work-life balance.

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Common Interview Questions for Italian Speaking Travel Specialist for Top Agency - Athens
How do you approach planning a trip for a client?

When planning a trip for a client, I start by understanding their preferences and desires, gathering details about their travel style and interests. I then research and present tailored options, ensuring to keep an open line of communication for feedback during the planning process.

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Can you describe a challenging situation you faced in travel planning and how you resolved it?

In a past role, I encountered a situation where a client's flight was canceled last minute. I quickly coordinated with our booking system to find alternative flights that matched the client’s schedule and communicated with them throughout the process to ensure their peace of mind.

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What tools or software do you use in travel booking?

I have experience using various travel booking software, such as Sabre and Amadeus, as well as CRM tools like Salesforce to manage client relationships. These tools help streamline bookings and maintain organized client records.

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How do you ensure you stay updated with travel trends and destination knowledge?

I subscribe to travel industry newsletters, follow reputable travel blogs, and take part in webinars to remain informed about the latest travel trends. This knowledge directly benefits my clients when providing advice and recommendations.

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Can you explain how you handle client inquiries or complaints?

I approach client inquiries with empathy, listening carefully to understand their concerns. I strive to provide prompt resolutions, ensuring the client feels valued and supported without delays.

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What strategies do you use to build relationships with clients?

Building client relationships involves consistent communication, remembering their preferences for future trips, and following up after their journeys to gather feedback. Personalizing interactions helps establish trust and loyalty.

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How do you manage multiple travel plans simultaneously?

I prioritize my tasks using a combination of digital tools and traditional to-do lists. By organizing itineraries and maintaining clear timelines, I'm able to ensure that every client receives attention and care in planning their travels.

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What is your experience with remote work, and how do you stay organized?

My experience with remote work has taught me the importance of digital tools like project management software and calendar applications. I establish a structured schedule and dedicated workspace to maintain productivity.

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How do you tailor travel recommendations to a client's individual needs?

I gather personal information about the client’s interests and past trips during our discussions. This allows me to customize suggestions for accommodations, activities, and itineraries that align with their preferences and desires.

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Why do you want to work as an Italian Speaking Travel Specialist for Patrique Mercier Recruitment FR?

I am excited about the opportunity at Patrique Mercier Recruitment FR because I genuinely enjoy helping others create memorable travel experiences. The company’s emphasis on personalized service and expertise matches my professional values and career goals.

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Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Paid Holidays
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 18, 2024

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