Italian Speaking Travel Specialist for Top Agency - Athens (Remote in Greece)

As an Italian Speaking Travel Specialist for Patrique Mercier Recruitment FR, your main responsibilities will include assisting Italian-speaking clients in planning and booking their travel arrangements such as flights, hotels, and excursions. You will also provide tailored travel recommendations based on clients’ preferences, manage inquiries via phone or email, stay updated on travel trends, ensure accurate bookings, resolve any challenges, and build lasting relationships with clients to encourage future business.

To apply for the Italian Speaking Travel Specialist position at Patrique Mercier Recruitment FR, you need to be fluent in both Italian and English, possess exceptional communication skills, and have a solid client-facing experience, ideally in travel and tourism. Strong organizational skills, attention to detail, and the ability to work independently in a remote environment are also important qualifications to succeed in this role.

Yes, the Italian Speaking Travel Specialist position at Patrique Mercier Recruitment FR is fully remote, allowing you to work from the beautiful landscape of Greece. This offers you flexible working arrangements while being part of a collaborative team focused on delivering exemplary travel experiences.

Italian Speaking Travel Specialists at Patrique Mercier Recruitment FR enjoy a range of benefits including private health insurance, fully paid training, performance bonuses, two extra salaries per year, a fully paid relocation package, and free Greek lessons. These perks demonstrate our commitment to supporting your professional growth and ensuring your well-being.

At Patrique Mercier Recruitment FR, Italian Speaking Travel Specialists have various opportunities for career advancement. Through ongoing training and development support, you can expand your skills and expertise, opening doors for roles in higher management, specialized travel consultancy, or even regional team leadership positions within the company as you build experience and grow your network.

Prioritizing multiple client requests requires a systematic approach. I would first assess urgency and deadline importance of each request. For recurring clients or critical bookings nearing travel dates, I would prioritize their needs to ensure satisfaction. I also maintain clear communication with clients, updating them on progress and timelines to manage their expectations effectively.

In a previous role, I faced a situation where a client's flight got canceled just days before travel. I promptly contacted the airline for alternatives while simultaneously finding backup options. I kept the client informed throughout and ultimately secured a more convenient flight that fit their schedule perfectly, turning a potential crisis into a reassuring experience.

To stay informed, I regularly read travel blogs, subscribe to industry newsletters, and engage with online travel communities. I also attend webinars and networking events to gain insights from other professionals and share experiences, enhancing my knowledge of popular destinations and emerging trends.

In such a scenario, I would first actively listen to the client's concerns and clarify their preferences. Understanding their viewpoint is crucial. I would then offer suggestions that align with their preferences while providing data on why my recommendations might be beneficial, ensuring the client feels valued and informed throughout the decision-making process.

Communication is vital as a Travel Specialist. Establishing strong relationships with clients requires understanding their needs and delivering clear, timely information. Regular updates and proactive communication help anticipate client concerns and foster confidence in my abilities, leading to elevated customer satisfaction and loyalty.

I am passionate about travel and thrive on creating memorable experiences for others. Patrique Mercier Recruitment FR's commitment to providing bespoke travel services while supporting its employees with benefits and growth opportunities aligns with my career goals. I see this role as a perfect way to contribute positively to the travel experience of Italian-speaking clients.

When learning a new travel booking software, I would start with the user manual and any resources provided by the company. Following that, hands-on practice is essential. I would explore all functionalities made available, seek assistance from colleagues who are familiar with the software, and engage in training sessions to boost my proficiency and efficiency.

The key to excellent customer service in travel lies in empathy, attentiveness, and personalized service. Understanding the unique needs of each client and going the extra mile to ensure their travels are seamless will create memorable experiences and encourage repeat bookings. Being proactive and anticipating challenges also contributes to high-quality service.

Addressing a last-minute cancellation requires tact and efficiency. I would first express understanding of the client's situation. Then, I would provide clear information about the cancellation policy and any available options for rebooking or travel credits. My goal is to ensure the client feels supported and has a pathway forward.

My motivation comes from a combination of my love for travel and the joy of helping others explore the world. Contributing to someone’s journey—whether it's a dream vacation or a vital business trip—gives me immense satisfaction. I thrive on making travel easier and more enjoyable for clients while continuously learning from the ever-evolving industry.