Polish Speaking Travel Services Advisor - Athens (Remote in Greece)

As a Polish Speaking Travel Services Advisor at Patrique Mercier Recruitment FR, your key responsibilities include assisting clients in planning and booking travel services such as flights, hotels, and excursions. You'll provide personalized travel advice tailored to clients' preferences and budgets, effectively manage their inquiries through various communication channels, and stay current on travel trends and promotions to offer the best options. Your role also involves efficiently handling bookings, addressing any issues faced by clients, and cultivating long-term relationships to foster loyalty.

To qualify for the Polish Speaking Travel Services Advisor role at Patrique Mercier Recruitment FR, candidates should be fluent in both Polish and English, preferably with previous experience in the travel industry. Strong communication and customer service skills are essential, alongside excellent organizational abilities and meticulous attention to detail. Familiarity with travel booking systems and customer relationship management tools is also highly beneficial.

Polish Speaking Travel Services Advisors at Patrique Mercier Recruitment FR enjoy a comprehensive benefits package that includes private health insurance, performance bonuses, and fully paid training. Additionally, there are two extra salaries provided each year, along with a fully paid relocation package covering flight, transfers, and accommodation, plus free Greek lessons and a variety of other perks designed to enhance your work-life balance.

The remote work structure for Polish Speaking Travel Services Advisors at Patrique Mercier Recruitment FR allows you to work comfortably from home in Greece. You’ll be part of a collaborative team while also having the independence to manage your schedule. This flexibility supports work-life balance, enabling you to deliver excellent service to clients while enjoying the comforts of home.

Successful Polish Speaking Travel Services Advisors at Patrique Mercier Recruitment FR possess outstanding customer service and communication skills, exhibit strong organizational abilities, and pay great attention to detail. A genuine passion for travel is critical, as is the ability to work independently and collaboratively within a team. Familiarity with travel booking systems and CRM tools further enhances effectiveness in this role.

When answering this question, focus on specific roles you've held within the travel sector, highlighting your responsibilities in customer service, booking processes, and client interactions. Mention any relevant tools or systems you have used, and how your experience has prepared you for the Polish Speaking Travel Services Advisor position at Patrique Mercier Recruitment FR.

A great approach to this question is to outline your problem-solving skills and customer service philosophy. Explain that you would calmly listen to the client's concerns, validate their feelings, and take immediate action to resolve the issue. Provide an example if possible, demonstrating your ability to turn a negative experience into a positive outcome.

In your response, share various methods you employ, such as subscribing to travel industry newsletters, attending webinars, and participating in conferences. Explain how staying informed helps you offer better recommendations to clients as a Polish Speaking Travel Services Advisor.

To impress the interviewer, describe your time management techniques, such as prioritizing tasks based on urgency and client needs. Provide examples of tools or practices that help you stay organized while ensuring that each client receives prompt and accurate attention.

In answering this question, select a specific travel experience that highlights your passion for travel. Describe how you would convey your experiences authentically to clients, ensuring they see the potential for their trips, while tying back to how personal experiences influence your professional recommendations.

Discuss your belief in the importance of empathy and understanding in customer service roles. Explain how being empathetic helps you connect with clients and understand their needs better, fostering long-term relationships as a Polish Speaking Travel Services Advisor at Patrique Mercier Recruitment FR.

Highlight your adaptability by sharing a situation where you embraced a new tool. Focus on the steps you took to learn quickly, including training resources or support systems you utilized. Emphasize how your ability to learn rapidly benefits your role as a Travel Services Advisor.

Here, emphasize your attention to detail and double-checking process. Describe techniques you use to verify information, such as cross-referencing client preferences against booking details. It's essential to communicate the importance of precision in providing a positive travel experience.

Discuss various tactics, such as following up with clients post-trip for feedback, personalizing communication by remembering past journeys, or sending out special offers that align with their interests. Highlight how building rapport leads to repeat business and trust.

Here, you should express your admiration for the company's values, commitment to customer service, and the opportunity to work remotely while making a difference for Polish-speaking clients. Show enthusiasm for being part of a passionate team that shares your love for travel.