Job details

Swedish Speaking Customer Support for the Banking Industry - Remote in Greece

Patrique Mercier Recruitment PT is pleased to present an incredible opportunity for a Swedish Speaking Customer Support Representative in the banking industry, offering the flexibility of a remote role based in Greece! This position is perfect for individuals looking to combine their passion for customer service with a dynamic and rewarding field.

In this role, you will provide specialized support to Swedish-speaking clients regarding banking services, ensuring their queries and issues are handled efficiently and effectively. If you have a strong background in customer support and an interest in the banking sector, we would love to connect with you!

Responsibilities

Provide high-quality customer support to Swedish-speaking clients through various channels, including phone, email, and live chat.
Effectively address and resolve inquiries related to banking services and products.
Maintain an in-depth understanding of our banking services to deliver accurate and relevant information.
Document customer interactions and insights to improve service delivery and customer satisfaction.
Collaborate with team members to enhance the overall customer experience.
Participate in ongoing training to stay updated on banking services and best practices in customer support.

Fluency in Swedish (both spoken and written) with exceptional communication skills.
Proficient in English, both written and spoken.
Previous experience in customer support, especially in the banking or financial sector, is preferred.
Strong problem-solving skills with a commitment to ensuring customer satisfaction.
A friendly and professional demeanor that fosters positive client relationships.
Ability to thrive in a fast-paced and remote work environment.
Willingness to work from Greece and embrace the local culture.