People Operations Coordinator

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives.

As a People Operations Coordinator at WHOOP, you will play a key role on the People & Culture team to provide administrative support and manage inquiries from employees across WHOOP. This is a highly visible role, with an opportunity to have exposure to all areas of the human resources/people operations function. The ideal candidate is detail-oriented, trustworthy and is eager to learn and grow. 

Responsibilities:

• In partnership with internal teams, manage the onboarding and offboarding processes, including BambooHR HRIS setup, elements of new hire orientation, I-9 and E-Verify process and documentation, systems access and maintenance, etc. 
• Be a point of contact for employees for basic questions on benefits, perks, and other company policies in partnership with People Business Partners
• Respond to all employment verification and unemployment requests 
• Assist with immigration matters and support sponsored employees
• Ensure WHOOP is operating under current labor law practices
• Update and maintain employee information within our HRIS and other trackers/systems, ensuring complete accuracy at all times, issuing change letters as appropriate 
• Assist with the improvement and documentation of internal company policies 
• Work closely with the People & Culture and Talent team to continuously identify areas of improvement pertaining to the employee experience
• Assist or manage other People Operations ad hoc projects as needed 

Qualifications:

• Previous experience in an HR Coordinator/Administrative position strongly preferred
• Excellent verbal and written communication skills, and is comfortable communicating across all levels at WHOOP 
• A customer-service mentality, and exceptional follow-up and follow-through skills 
• Incredibly organized, with a focus on details and quality 
• Great sense of judgment, and able to manage confidential information with a high level of integrity and discretion
• Comfortable working in a fast-paced and evolving environment
• Previous experience with HRIS or other HR technology/ platforms desired 
• Must be willing to work 3 days per week from the WHOOP HQ office in Boston, MA

Interested in the role but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.