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IT Support Teaching Fellow

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Per Scholas is seeking an IT Support Teaching Fellow in Glassport, Pennsylvania to assist in training students for entry and mid-level technical positions. This role involves classroom facilitation, managing learner performance, curriculum development, and administrative duties in a dynamic educational environment.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Assist the Technical Instructor in delivering technical training, facilitate interactive learning experiences, support learners in their studies, enforce program rules, and participate in administrative duties such as data entry and feedback sessions.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Relevant industry certifications like CompTIA A+, strong communication skills, ability to teach interactively, excellent time management, and a passion for student development.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Experience in IT support or training, flexibility in scheduling, interest in continuous improvement, and a collaborative mindset are preferred.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This position is based in Glassport, Pennsylvania, and requires on-site presence; it is not a remote role.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $43680 - $43680 / Annually



Position Title: IT Support Teaching Fellow

Location: Glassport, Pennsylvania

Reports To: IT Support Instructor

WHO WE ARE LOOKING FOR:

Per Scholas seeks a dynamic, team-oriented individual to serve as a Teaching Fellow within the Program Operations Department. The Teaching Fellow will be essential to our organization’s mission as they train Per Scholas students to be outstanding entry and mid-level technicians.

WHAT YOU’LL DO:

Classroom Facilitation

  • Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare learners for entry- to mid-level Information Technology jobs. Technical training competencies include but are not limited to hardware, software, networking, security, server, mobility, virtualization, cybersecurity, web development, quality assurance, and project management.  
  • Assist classroom facilitation in a highly interactive, hands-on style. The TF will consult with the Instructor before providing current learners with review materials, videos, or other support.
  • The TF will form and lead study groups using the instructor's evaluations. The instructor and the learners will determine topics. These study groups can be held during class (as the instructor approves) or before/after class.
  • The TF will consult with the instructor to determine the activities for the present and upcoming days and assist in gathering the necessary tools to conduct the lectures and hands-on labs.
  • The TF will understand the curriculum and be prepared to conduct a lesson if the instructor needs to be out of the classroom.

The TF may teach up to 1 week of classes if the Instructor is unavailable. The instructor is still responsible for outlining the lesson and lesson plans.

  • The TF will ensure that all equipment loaned to or used by the learners is returned to the instructor, the storage closet, or the person it was borrowed from.
  • Utilize Canvas and Salesforce for assignments, tests, real-time performance monitoring, and assisting in entering learner attendance/grades/scorecards. 
  • The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day. The rest of the time is dedicated to interactive, hands-on lab activities, which the Technical Instructor leads and the Teaching Fellow supports.
  • Class sizes range from 15-30 learners.

Managing Learner Performance 

  • Provide learners with ongoing feedback, recognize challenges early, and work with the instructor, coaches, and learners to overcome them.
  • Coordinate closely with learners’ instructors and career coaches on enforcing program rules and promoting learner success.
  • Implement individualized study plans for learners who are struggling in the class.
  • Participate in all required learner progress meetings with other members of the team.
  • Monitor and enforce learner class attendance, dress code, and other program policies.

Curriculum

  • Provide input on labs, Learning Management Systems, and program policies. 

Administrative

  • Participate in staff meetings
  • Conduct real-time learner data entry in the appropriate internal platforms

WHAT YOU’LL BRING TO US:

Professional Qualifications

  • Relevant industry certifications, such as CompTIA A+ or others
  • Ability to teach in a highly interactive and hands-on style
  • Passion for teaching others
  • Flexibility to adapt to changes in schedule
  • Interest in being part of a culture of continuous improvement
  • Team oriented
  • Highly responsive communicator
  • Excellent verbal communication skills

Personal Characteristics

  • You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
  • You are data-driven, result-oriented, and a forward-looking catalyst for social change.
  • You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
  • You are an effective communicator with strong oral and written skills. 
  • You are tech-savvy and can learn quickly.
  • You are strong at time management and can balance multiple projects and tasks.
  • You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

The expected salary for this role is $43,680/yr

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Average salary estimate

$43680 / YEARLY (est.)
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$43680K
$43680K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Support Teaching Fellow, Per Scholas

Are you ready to kick-start your career as an IT Support Teaching Fellow with Per Scholas in Glassport, Pennsylvania? In this dynamic role, you'll play a crucial part in shaping the next generation of IT professionals. As a Teaching Fellow, you’ll assist in delivering engaging technical education while supporting learners on their journey toward entry and mid-level positions in the tech industry. Your day-to-day will involve fun and interactive classroom facilitation, where you'll work closely with the Technical Instructor to create hands-on learning experiences that truly resonate with students. Whether you're leading study groups or managing learner performance, your communication and organizational skills will help cultivate an environment where everyone can thrive. You'll be diving deep into a structured curriculum covering everything from hardware to cybersecurity, and your feedback will be essential in guiding students through their challenges. With a passion for teaching and a commitment to continuous improvement, you'll collaborate with a team invested in making technology education accessible to all. If you have relevant industry certifications like CompTIA A+ and love the idea of being part of a mission-driven organization, this could be the perfect fit for you. Plus, with a competitive salary of $43,680 and a chance to instill confidence in future tech stars, join us in making a meaningful impact!

Frequently Asked Questions (FAQs) for IT Support Teaching Fellow Role at Per Scholas
What are the primary responsibilities of an IT Support Teaching Fellow at Per Scholas?

As an IT Support Teaching Fellow at Per Scholas, your main responsibilities include assisting the Technical Instructor in delivering curriculum-focused technical training, facilitating interactive learning experiences, managing learner performance, and participating in necessary administrative duties. You will engage with students through hands-on labs, prepare instructional materials, and oversee progress in a collaborative educational environment.

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What qualifications do I need to become an IT Support Teaching Fellow at Per Scholas?

To qualify for the IT Support Teaching Fellow position at Per Scholas, you should have relevant industry certifications, such as CompTIA A+, along with experience in IT support or training. Strong communication skills, a passion for teaching, and flexibility in scheduling are also key qualifications that can make you a great fit in this role.

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How does the IT Support Teaching Fellow role support students' career development at Per Scholas?

As an IT Support Teaching Fellow at Per Scholas, you directly contribute to students' career development by facilitating engaging technical training that prepares them for entry and mid-level IT jobs. By providing ongoing feedback and individualized support, you'll play an essential role in helping learners overcome challenges and succeed in their education and future careers.

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Are there opportunities for professional growth as an IT Support Teaching Fellow at Per Scholas?

Yes! Working as an IT Support Teaching Fellow at Per Scholas offers numerous opportunities for professional growth. You will gain valuable teaching experience, enhance your leadership skills, and have the chance to collaborate with other professionals in the tech education field. Additionally, your involvement in continuous improvement initiatives can lead to further career advancements within the organization.

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What is the expected salary for an IT Support Teaching Fellow at Per Scholas?

The expected salary for an IT Support Teaching Fellow at Per Scholas is $43,680 annually. This compensation reflects the importance of the role in shaping the future of technology education and the commitment to providing a supportive and enriching learning environment for students.

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Common Interview Questions for IT Support Teaching Fellow
What techniques do you use to facilitate interactive learning in a technical classroom?

To effectively facilitate interactive learning in a technical classroom, I focus on hands-on activities that engage students directly. I often incorporate group discussions, case studies, and real-world problem-solving exercises to encourage active participation. Engaging students in study groups or collaborative projects can also enhance their understanding and retention of technical concepts.

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How do you manage diverse learning styles in your classroom?

Managing diverse learning styles involves providing a variety of instructional methods to cater to different learners. I use visual, auditory, and kinesthetic resources to accommodate each style, offering multimedia presentations, hands-on labs, and opportunities for peer teaching. Regular feedback sessions help me adjust my approach to ensure all students feel supported and engaged.

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What strategies would you employ to help struggling students?

To support struggling students, I would implement individualized study plans and regularly monitor their progress. Providing additional resources, such as tutoring sessions or workshops, can help clear up misunderstandings. Encouraging open communication ensures they feel comfortable seeking help, and I would foster a supportive classroom environment where collaboration among peers helps everyone succeed.

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How would you ensure that your curriculum remains relevant and up-to-date with industry standards?

To keep the curriculum relevant, I would actively engage in continuous learning by attending industry webinars, conferences, and training sessions. Collaborating with experienced IT professionals and utilizing feedback from former students can help refine the curriculum to meet current market demands. Regularly reviewing and revising course materials to incorporate new technology trends is essential.

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Can you describe your experience with classroom technology and learning management systems?

I have hands-on experience with various classroom technologies and Learning Management Systems (LMS). I'm proficient in tools like Canvas and Salesforce for managing course materials, grading, and tracking learner progress. I'm comfortable using technology to enhance lessons, maintain real-time feedback, and enable interactive learning experiences that resonate with students.

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How do you foster a collaborative learning environment among students?

Fostering a collaborative learning environment involves creating a culture of mutual respect and support. I encourage collaborative projects, group discussions, and peer feedback opportunities, which promote teamwork and communication skills. Establishing classroom norms and values helps maintain a respectful environment where all students feel valued and included.

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What do you think is the most critical factor for a student's success in an IT training program?

I believe that motivation and support are the most critical factors for a student's success in an IT training program. When students are engaged and driven to learn, they're more likely to overcome challenges. Providing consistent encouragement, tailored assistance, and fostering a growth mindset can significantly contribute to their overall success.

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How do you handle classroom behavior issues or disruptions?

Handling classroom behavior issues requires a proactive approach. I establish clear expectations at the beginning of the course and address disruptions calmly and respectfully. When issues arise, I focus on understanding the underlying cause and work with the individual to develop a solution, promoting a positive learning atmosphere while maintaining respect for all students.

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What inspires you to teach in the field of IT?

My inspiration to teach in the field of IT comes from my belief in technology's potential to transform lives. I find immense satisfaction in helping students develop skills that empower them to pursue rewarding careers. Being part of their journey and fostering a passion for learning is what drives me to contribute to the IT education community.

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What role do you think feedback plays in a learning environment?

Feedback is crucial in a learning environment as it guides students' growth and development. Constructive feedback helps learners understand their strengths and areas needing improvement, allowing them to make necessary adjustments. Establishing a feedback loop creates a culture of continuous learning, encouraging students to seek and embrace input for their personal and academic growth.

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DEPARTMENTS
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TEAM SIZE
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Full-time, on-site
DATE POSTED
April 20, 2025

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