SITEC - SR PC Tech - Eglin AFB, FL
Responsibilities
Peraton requires PC Technicians to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3. Positions are located at the SOCOM Headquarters at MacDill, AFB FL, and at the TSOC and Component locations in the United States and abroad.
The PC Technician will be working onsite at Eglin AFB, FL.
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.
Under the direction of the Senior PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity. This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. The PC Technician may be required to provision and maintain mobile devices (NIPR, SIPR and Gray). PC Technicians shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware, software, MAN routing and switching infrastructures, including network hardware and software.
Duties include but are not limited to:
- Troubleshooting and proactively resolving technical issues.
- Providing technical problem solving for customer support of database
- Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers
- Installing and configuring application and operating system software and upgrades
- Troubleshooting and repairing hardware and network connectivity issues
- Removing old equipment and performing data migration to new machines
- Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
- Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
- Analyzing and making recommendations for hardware and software standardization
- Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission
Qualifications
- High School Diploma with 9 years of experience, 7 years with AS/AA degree, 5 years with BS/BA, or 3 years with MS/MA
- A DoD TS w/SCI clearance or above is required
- At least 3 years of previous experience working as a PC Tech or Help Desk
- DoDD 8570.01-M IAT II certification is required
#SITEC2025
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.
Target Salary Range
$66,000 - $106,000. This represents the typical salary range for this position based on experience and other factors.EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
If you're looking for a rewarding career as a Senior PC Technician, look no further than Peraton, right here at Eglin AFB, FL! As part of the Special Operations Command Information Technology Enterprise Contract (SITEC), you'll be diving into a fast-paced environment where your expertise will make a significant impact. You’ll work closely with the Senior PC Technician, utilizing your excellent problem-solving skills and extensive experience with desktop hardware, software applications, operating systems, and network connectivity to support both local and remote users. Your day-to-day responsibilities will involve troubleshooting technical issues, installing and maintaining desktops, laptops, and mobile devices, and providing top-notch customer support to ensure a smooth tech experience for everyone. You’ll also be tasked with managing software licensing and upgrading processes, while actively contributing to hardware and software standardization. Expect to collaborate with vendors to ensure timely product delivery while also keeping a proactive attitude towards anticipating and solving IT problems. With a required DoD TS w/SCI clearance and a few years of experience under your belt, you’ll be ready to take on this exciting role in a mission-critical environment. Plus, you can look forward to a target salary range of $66,000 to $106,000 depending on your experience. At Peraton, we pride ourselves on delivering technology solutions that protect our nation, so come join us and be a part of something truly special!
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Our mission is to protect and promote freedom around the world by Securing our future, Connecting our world, Safeguarding our enterprise, Protecting our borders, Enabling commerce, Enhancing human knowledge, and Protecting our citizens.
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