Administrative Assistant I, Sales

As an Administrative Assistant I at Pilot Company, your primary responsibilities will include providing clerical support such as filing, typing, and maintaining databases. You'll also compile meeting notes, manage phone calls, and arrange meetings, ensuring that all administrative functions run smoothly in the dynamic sales environment.

To be eligible for the Administrative Assistant I role at Pilot Company, a high school diploma or equivalent is required, while an associate or bachelor's degree is preferred. Additionally, a minimum of one year’s experience in an office setting and basic to intermediate Microsoft Office skills is ideal. Strong communication and organizational skills are essential.

Pilot Company fosters a people-first culture, prioritizing support for both guests and team members. By creating a positive work environment, our Administrative Assistant I roles emphasize teamwork, professional growth, and compliance with company values, ensuring every team member feels valued and engaged.

Pilot Company offers a comprehensive benefits package for its Administrative Assistant I employees, including nationwide medical, dental, and vision plans, 401(k) options, employee fuel discounts, adoption assistance, and tuition reimbursement, all designed to support employee well-being and professional development.

Yes, there is ample room for growth for Administrative Assistant I positions at Pilot Company. As you develop your skills and gain experience in this role, opportunities for advancement within the company are available, particularly in various departments aligned with our expanding operations.

When answering this question, highlight your relevant experience in clerical tasks, your proficiency with Microsoft Office, and any prior roles where you supported a team effectively. Be specific about duties you’ve managed, and emphasize your organizational skills and ability to adapt to changing situations.

Discuss your approach to prioritization by explaining how you assess the urgency of tasks and communicate with your team. Mention tools or methods you use to stay organized, such as task lists or calendar reminders, and how you manage time effectively to support all team members.

Provide a specific example that demonstrates your problem-solving skills. Describe the situation, how you approached it, and the positive outcome. Focus on your communication and organizational skills, showcasing your ability to maintain professionalism and collaboration in challenging circumstances.

Highlight the importance of strong organizational skills, effective communication, attention to detail, and the ability to multitask. Emphasize adaptability, as situations in a dynamic environment can shift rapidly, requiring quick thinking and flexibility.

Express your understanding of the importance of confidentiality and compliance with company policies. Describe specific practices you would follow, such as secure data handling, restricted access to sensitive information, and respectful communication regarding confidential matters.

Discuss your approach to quality control, such as double-checking your work, creating checklists, and developing good habits around data entry. Mention that you also seek feedback from supervisors to improve accuracy and maintain high standards.

Talk about your strategies for effective interdepartmental communication, like maintaining organized correspondence records and setting up regular check-ins. Explain how this can help streamline tasks and reinforce collaboration across the company.

Share an example where you implemented technology to streamline processes, such as using project management software or digital filing systems. Discuss how these tools increased efficiency and allowed you to automate routine tasks, freeing up time for more critical responsibilities.

Explain your commitment to understanding and adhering to company policies by reviewing them regularly, seeking clarification when needed, and attending training sessions. Mention that you prioritize following established procedures to promote a professional workplace environment.

Share your enthusiasm for the role by relating it to your passion for supporting teams and contributing to business operations. Highlight your alignment with Pilot Company's founding values and mission of keeping North America moving, which motivates you to be part of such an impactful organization.