Senior Pre-Sales Solutions Architect

As a Senior Pre-Sales Solutions Architect at Databricks, you will engage customers directly, develop strategic engagement plans, and support Account Executives. You will coach teams in use case prioritization, guiding complex sales processes, and creating customized solutions tailored to customer needs. Building relationships with C-level executives and acting as a trusted advisor are essential aspects of the role. You'll also contribute to the creation of industry-specific use cases and develop customer-facing materials to enhance our technical community engagement.

To be considered for the Senior Pre-Sales Solutions Architect role at Databricks, candidates should have over 10 years of experience in customer interactions within technical pre-sales environments. You must demonstrate expertise in Big Data architecture and public cloud solutions, along with proficiency in programming languages like Python, Java, or Scala. Experience in the Energy, Utilities, or Manufacturing sectors is advantageous, along with business proficiency in both French and English.

The Senior Pre-Sales Solutions Architect plays a pivotal role in customer success at Databricks by acting as a champion for clients and colleagues alike. By developing effective customer engagement strategies, you influence proactive adoption of our Data Intelligence Platform. You'll ensure that customers understand how our solutions can solve their data challenges and drive their business objectives forward, thereby fostering a strong partnership between Databricks and its clients.

At Databricks, our culture emphasizes creativity, collaboration, and customer-centric innovation. As a Senior Pre-Sales Solutions Architect, you'll be part of a team that celebrates proactivity and continuous improvement. We encourage open dialogue and the sharing of ideas, ensuring that our team members feel supported in their professional growth while making significant contributions to our mission of democratizing data and analytics.

Databricks is committed to providing comprehensive benefits to its employees, which include health insurance, retirement plans, and various wellness initiatives. As a Senior Pre-Sales Solutions Architect, you'll also have opportunities for professional development and networking, enhancing your skills and expanding your career within the organization. Specific benefits may vary by location, reflecting our commitment to meeting the diverse needs of our global workforce.

When answering this question, focus on specific instances in which you've successfully engaged with customers during pre-sales processes. Highlight your experience in building solutions that align with customer requirements and describe how your previous roles have prepared you for the Senior Pre-Sales Solutions Architect position at Databricks.

To effectively navigate complex engagements, it's important to understand the customer's needs thoroughly. Discuss how you build relationships with key stakeholders, your strategic approach to solution design, and ways you keep the communication clear and effective throughout the process.

In your response, highlight the factors you consider when prioritizing use cases, such as client urgency, potential ROI, and strategic alignment with business goals. Provide an example of how you successfully applied these techniques in a previous role.

Detail your background in designing Big Data architectures, mentioning any specific technologies or methodologies you've used. Relate your experiences to the requirements at Databricks, emphasizing how your skills can contribute to the company's mission.

To demonstrate your commitment to ongoing learning, share the various resources and networks you engage with to stay informed about industry trends. Mention blogs, webinars, conferences, or professional communities that you find valuable.

When responding, outline a specific scenario in which you successfully engaged a C-level executive. Explain the approach you took to create interest, build rapport, and ultimately persuade them of the solution's value.

Focus on the importance of teamwork and communication with Account Executives. Provide examples of how you have worked together to align strategies and ensure customer satisfaction in your previous roles.

Detail a specific project where challenges arose, highlighting the strategies you employed to navigate these obstacles. Emphasize your adaptability and problem-solving skills in finding effective solutions.

Express the significance of customer feedback in shaping solutions. Describe methods you use to gather and analyze feedback, ensuring that your solutions align with customer needs and drive successful outcomes.

Showcase your knowledge of Databricks and its mission. Share your passion for data and analytics, and explain how the company's values align with your professional goals, making them a perfect fit for your career aspirations.