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Analyst II, Research

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

The Research Analyst plays an essential role within the Strategy Realization Team to conduct market and internal research to generate insights and formulate strategic recommendations to support business planning. 

The candidate will need to be able to extract insights from data and clearly communicate risks, opportunities, and actions to senior leadership to enable future growth strategies.

•    Conduct quantitative and qualitative desktop research including but not limited to competitor assessments, industry and market analysis, industry and market trends, customer and team member insights, and market sizing
•    Support and lead subject matter expert interviews by developing interview questions, grouping interview insights into themes, and distilling opportunities and risks from key interview themes
•    Work with large amounts of internal and external data to articulate differences between Pilot and key competitors, uncover customer needs and shortcomings in Pilot’s offerings, and monitor industry trends 
•    Synthesize insights from a variety of research methods into actionable insights and strategic recommendations
•    Develop high-quality presentations and other supporting materials for the Strategy Realization and leadership teams
•    Present findings to stakeholders and business leaders
 

Qualifications

•    Bachelor’s degree in business, economics, marketing, natural sciences, quantitative social sciences or other related field
•    2+ years in management consulting or corporate strategy strongly preferred 
•    Market and industry research
•    Management consulting
•    Strategic insights research
•    Advanced Excel, data analysis, data visualization skills
•    Advanced PowerPoint, presentation, and story telling skills
•    Structured thinking and structured problem solving 
•    Comfort working with ambiguity in fast paced environment 
 

Additional Information

  •  General office work requiring sitting or standing for long periods of time
  • Travel required less than 5%
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CEO of Pilot Company
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Adam Wright
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Analyst II, Research, Pilot Company

Join Pilot Company as an Analyst II, Research and become a pivotal member of our Strategy Realization Team! Located in beautiful Knoxville, TN, this role offers you the unique opportunity to dive deep into market and internal research, where your insights will shape our business planning. As an Analyst, you'll be conducting both qualitative and quantitative research, from competitor assessments to industry market trends that are crucial for our future growth strategies. Your data-savvy mind will extract meaningful insights, communicate risks, and highlight opportunities to our leadership team. With 2+ years of experience in management consulting or corporate strategy, you will not only lead insightful interviews but also synthesize diverse data into actionable strategies. Your advanced Excel and PowerPoint skills will play a key role in developing quality presentations that inform and inspire our stakeholders. If you thrive in a dynamic, fast-paced environment and love turning ambiguity into clarity, we want to hear from you! At Pilot Company, we pride ourselves on our people-first culture and our commitment to driving progress, making this an incredible opportunity for professional growth and impact.

Frequently Asked Questions (FAQs) for Analyst II, Research Role at Pilot Company
What are the primary responsibilities of the Analyst II, Research at Pilot Company?

As an Analyst II, Research at Pilot Company, your main responsibilities will revolve around conducting comprehensive market and internal research. This includes performing competitor assessments, analyzing industry trends, and gathering insights from both customers and team members. You will also be tasked with presenting these insights to senior leadership, effectively communicating risks and opportunities for strategic business planning.

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What qualifications are required for the Analyst II, Research position at Pilot Company?

To qualify for the Analyst II, Research role at Pilot Company, applicants should have a Bachelor’s degree in business, economics, marketing, or related fields. Additionally, candidates should possess at least 2 years of relevant experience in management consulting or corporate strategy, coupled with strong research, data analysis, and presentation skills. Familiarity with handling large sets of data will also be essential.

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How does the Analyst II, Research position support Pilot Company’s growth strategies?

The Analyst II, Research is crucial in supporting Pilot Company’s growth strategies by analyzing data and trends to unveil opportunities and potential risks. By synthesizing insights into strategic recommendations and presenting them to leadership, the Analyst helps in shaping informed decisions that drive the company’s long-term success.

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What skills are important for success as an Analyst II, Research at Pilot Company?

Success as an Analyst II, Research at Pilot Company requires advanced skills in Excel for data analysis and visualization, alongside strong PowerPoint skills for developing impactful presentations. Structured thinking, problem-solving abilities, and the capacity to work comfortably within ambiguous and fast-paced environments are also critical for excelling in this role.

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Is there any travel required for the Analyst II, Research position at Pilot Company?

The Analyst II, Research role at Pilot Company requires minimal travel, with expectations being less than 5%. Most of your work will take place in the office or through remote channels.

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Common Interview Questions for Analyst II, Research
Can you describe the research methodologies you used in your previous role?

When answering this question, be specific about the methodologies you employed, such as qualitative interviews, surveys, or quantitative analysis. Highlight how these methods helped you gain valuable insights and how you tailored your approach based on the goals of your project.

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How do you prioritize tasks when managing multiple research projects?

Explain your strategy for prioritization, emphasizing the importance of deadlines, project impacts, and stakeholder needs. You could discuss tools you use for project management and provide an example of how you effectively managed competing priorities in the past.

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What tools do you find most useful for data analysis and visualization?

Mention specific tools like Excel, Tableau, or Power BI that you are familiar with. Share examples of how you utilized these tools to visualize data and the impact it had on your analyses and presentations.

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How do you ensure your insights are actionable and impactful for leadership?

Discuss your approach to synthesis and communication. Explain how you distill complex data into key insights and present them in a clear, engaging manner, ensuring leadership can easily grasp and act upon your recommendations.

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How would you handle conflicting insights derived from different research methods?

Provide a thoughtful approach to resolving conflicting insights, such as corroborating data with additional evidence or conducting more focused interviews. Highlight your flexibility and willingness to explore different facets of an issue to derive the most accurate conclusions.

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Can you give an example of a successful project you led in your previous role?

Share a specific project that had a positive outcome. Focus on the objectives, your role, the research methods you used, and how your findings contributed to strategic decisions or improved processes.

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What challenges do you anticipate in the Analyst II, Research role at Pilot Company?

Acknowledge potential challenges such as dealing with ambiguity or tight timelines. Discuss how you would approach these challenges positively and use them as opportunities to demonstrate your problem-solving skills and adaptability.

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Describe a time when you had to present complex information to a non-technical audience.

Highlight your ability to simplify complex data and use storytelling techniques to engage non-technical stakeholders. Share examples that illustrate how you made the information relatable and actionable for your audience.

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How do you stay current with market trends and industry developments?

Discuss your strategies for continuous learning, such as following industry publications, participating in webinars, or networking with professionals in your field. Emphasize your proactive approach to staying informed and applying that knowledge in your work.

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What excites you about the opportunity to work as an Analyst II, Research at Pilot Company?

Express enthusiasm about contributing to a company with a strong people-first culture and a commitment to innovation. Discuss how you believe your skills and experiences align with the company’s values and mission, making it an ideal fit for your career goals.

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We are a growth company focused on innovative solutions across our retail, energy and logistics operations. Our vast network of more than 750 retail and fueling locations provides travelers with convenient stops that offer an incredible variety...

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Full-time, on-site
DATE POSTED
December 22, 2024

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