Arby's Assistant Manager

As an Arby's Assistant Manager at Pilot Flying J, your main responsibilities will include assisting with daily restaurant operations, filling in for the Restaurant General Manager when needed, supervising and training team members, ensuring high guest satisfaction levels, and maintaining quality food safety standards.

To be eligible for the Arby's Assistant Manager position at Pilot Flying J, candidates need a high school diploma or equivalent certification, a minimum of one year of food service management experience, and excellent customer service and leadership skills.

The work environment as an Arby's Assistant Manager at Pilot Flying J is fast-paced and supportive. You'll engage with a diverse team while ensuring a positive atmosphere for both staff and customers, all while keeping operations running smoothly.

Yes, having at least one year of food service management experience is required for the Arby's Assistant Manager position at Pilot Flying J. This experience helps in effectively leading a team in a high-volume restaurant setting.

Arby's Assistant Managers at Pilot Flying J enjoy a variety of benefits, including starting pay rates between $43,888.00 and $55,920.00 per year, a nationwide medical plan, dental and vision coverage, 401(k) options, and flexible spending accounts.

In handling conflicts, I believe in addressing issues quickly and fairly. Listening to both sides and facilitating an open discussion can often lead to a solution that all parties are comfortable with.

I ensure all team members are trained extensively on food safety protocols and conduct regular inspections to address any areas for improvement. Continuous education on best practices is key.

Absolutely! I initiated team-building activities and encouraged open communication, which fostered trust and camaraderie among staff. Regular meetings to celebrate achievements kept the morale high.

I prioritize tasks by assessing what is most critical to guest satisfaction and operational efficiency, delegating appropriately to ensure everything runs smoothly.

I have developed a structured onboarding process that includes shadowing, training sessions, and providing resources that ensure new team members feel welcome and knowledgeable about their roles.

I strive to motivate my team by recognizing their hard work, keeping a positive attitude, and offering small incentives for outstanding performance during peak times.

Customer feedback is invaluable. It helps me to identify areas of strength and improvement, enabling us to enhance the guest experience continually.

I believe hands-on training is most effective, so I would organize tastings and practice sessions while encouraging them to ask questions to ensure they feel comfortable discussing the new items with guests.

We once launched a ‘meal combo’ promotion that included a social media campaign. I emphasized team involvement in sharing the promotion, which boosted sales significantly.

If a shift is understaffed, I remain calm and prioritize essential tasks, while communicating with upper management to secure additional support if needed. Flexibility and teamwork are crucial in these situations.