What is the Role?
Place Exchange is seeking an upbeat, energetic, and self-motivated Client Success Manager to join the Client Success team and help cultivate relationships with our existing agency and advertiser partners as a strategic advisor. You will use your client service skills and knowledge of agency innerworkings to manage renewal business and identify opportunities that drive incremental revenue. You will use your communication and time management skills to track and resolve any client issues, communicate relevant updates, and successfully exceed client service expectations. The right candidate is energized by the opportunity to break new ground in establishing OOH as the next major channel for programmatic buyers and marketers. Experience working in an Account Management or Client Success role is vital, and experience with programmatic and/or programmatic OOH advertising is a major plus.
This is a fast-paced, detail-oriented, and varied role that is perfect for you to delve deep into the emerging programmatic channel of OOH. You should have outstanding interpersonal and customer service skills, and the ability to thrive in a team environment.
Responsibilities
What You’ll Bring
For those based in New York City, the expected compensation for this role at time of hire is a salary range of $75,000 - 95,000, plus bonus (based on level and performance), and stock options. Exact compensation is determined during our interview process by assessing a candidate’s experience and skills relative to internal peers as well as market benchmarks evaluated for the scope and responsibilities of the position and the location of the candidate. A candidate’s compensation will be based on the role and level they are hired for, which may be different than the role they applied for.
Place Exchange is on a mission to transform the entire OOH channel to be truly programmatic for buyers and sellers. We're rethinking how media works in public space, and building the technology to make it happen. The average American spends 70% of their time outside of the home, and thanks to the rapid proliferation of digital displays in cities, on roads, and in venues around the world, Digital OOH is one of the fastest-growing media channels
Join our growing team as we apply our unique vision and patented technology to reshape media and advertising in the physical world around us. When you join Place Exchange, you will become a member of an industry-leading team, with a proven track record of success, that is working on the transformation of an entire category. You will work directly with and learn from experienced leaders who will empower you to own initiatives, solve problems, and deliver real impact. This is a chance for you to be a part of an innovative, dynamic environment while also being a part of a team that cares about its community and employees.
At Place Exchange, we celebrate diversity because we believe differences drive learning, growth, and success. We strive to create an environment with equitable experiences and inclusive opportunities for all, where everyone can show up with their true self knowing they will be valued. Our products shape the experience of the physical world, and we want our culture and organization to mirror what we would like that world to be. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.
Place Exchange is on a dual mission. From a business standpoint, our mission is to transform the entire Out of Home media channel to be truly programmatic for buyers and sellers. From a people standpoint, we want to give our team the experience an...
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