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Human Resources Coordinator - Los Angeles, CA

Planned Parenthood Los Angeles is seeking an experienced Human Resources Coordinator to work at our Downtown LA Headquarters office. Under the general supervision of the Sr. Director, Human Resources, the HR Coordinator provides support in the operational areas of the Human Resources Department.  The position provides coordinated clerical and administrative support to our staff, volunteers, and the Human Resources department. This position functions as a lead administrative organizer, supporting and helping coordinate the efforts within Human Resources, and contributing to process improvement efforts throughout. 


Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.


All employees of PPLA are defined as Healthcare Workers by current Public Health Orders and are required to receive the seasonal influenza immunization and updated COVID-19 immunization (2024-2025 formula) OR wear a respiratory mask when in contact with patients or working in patient care areas.


Our Ideal Candidate will have the following qualifications:
  • High School Diploma or equivalent required. Bachelor’s degree preferred. Relevant human resources certifications preferred.
  • At least two (2) to three (3) years’ work experience in an administrative environment. 1+ years’ experience in a human resources department or related experience and/or training, or equivalent combination of education and experienceBilingual English/Spanish skills desirable. 
  • Must demonstrate the ability to exercise good judgment and maintain confidentiality at all times. 
  • Strong critical thinking / problem-solving capabilities.
  • Must demonstrate the ability to work independently.
  • Demonstrated integrity, professional conduct and ability to collaborate with team members.
  • Must possess a personable and respectful manner at all times. 
  • Must have excellent oral and written communication skills. 
  • Must demonstrate the ability to relate to and communicate with diverse communities. 
  • Must demonstrate a professional appearance and attitude at all times. 
  • Knowledge of commonly used Human Resources concepts, practices, and procedures.
  • Knowledge of or ability to use means to monitor and track processes as a part of coordinated process improvement efforts.
  • Proficiency in MS Word, Excel, Outlook & PowerPoint.
  • Strong organizational skills and superior attention to detail.
  • Availability to work flexible hours, including weekends and evenings as required. 
  • Ability and willingness to travel within Los Angeles County.
  • Reliable means of transportation for onsite and off-site work.
  • If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.


About the Position:
  • Abortion patients are cared for at each of our health centers, and in part through the administrative, support, and other non-clinical services provided at all PPLA locations, and by all PPLA employees. Supporting these critical services is an essential job duty, and a fundamental responsibility of all employees and contractors.
  • Plan, conduct, and evaluate the new hire employee orientation program to fully comply with Agency goals and policies. 
  • Plan and coordinate the schedule and logistics for the department’s internal training workshops/sessions. Maintain attendance records and program evaluations.  Assist HR leadership in HR staff trainings.
  • Process unemployment claims from Employment Development Department (EDD) and handle required documentation and follow-up.  Provide timely notification to HR leadership regarding any scheduled hearings.
  • Process employment verification inquiries in partnership with the Payroll Department for requests authorizing release of payroll records.
  • Create and maintain departmental filing systems and ensure timely and accurate filing of paperwork.
  • Create and maintain employee files for current and former employees in accordance with regulatory requirements, ensure timely and accurate filing of all personnel-related forms & documentation.
  • Input and maintain accurate and current employee personnel data in electronic personnel record-keeping and report system, HRIS (Human Resources Information System) including but not limited I-9 re-certifications, BLS/ACLS renewal and TB tracking.
  • Produce reports related to personnel data.
  • Maintain tracking and reports related to internal department quality control.
  • Support Human Resources through the audit process by maintaining up to date and complete personnel files, and accessing those files as needed (on-site and off-site file maintenance).
  • Support Recruitment as needed by compiling onboarding documents, confirming incoming new hires with collaborating teams, and submitting new account set-up with IT (ASARs).
  • Facilitate language assessments and maintain updated report(s) of results.
  • Organize and maintain Human Resources electronic resources, including organization of files on PPLA’s departmental drive and shared internal drive; Ensure electronic files are organized to be user-friendly for staff.
  • Open and distribute mail on a daily basis.  Date/time stamp all incoming mail.
  • Provide word processing, data entry and clerical assistance using Microsoft Word, Excel, PowerPoint, Outlook and various data management programs.
  • Ensure appropriate reorder and distribution of Human Resources materials (e.g. PPLA Handbook, etc.).
  • Revise, organize, stock and maintain HR-related forms and packets including but not limited to New Employee packets, Benefit Guides, State Pamphlets & Posters, etc.
  • Maintain office operations, including ordering office supplies and reconciling HR leadership’s credit cards.
  • Lead PPLA staff recognition programs, including employee awards, employee recognition events, giveaways, anniversary recognition cards, etc.
  • Remain current on all applicable employment laws, regulatory compliance and standards of practice in each functional area of responsibility.


Generous salary and benefits package includes:
  • Medical, dental, and vision coverage options for you and eligible dependents
  • Free basic life/AD&D policy with additional voluntary coverage options
  • Short Term Disability, Critical Illness and Accident policies
  • 403(b) Retirement plan with up to 3% employer match
  • Medical and Dependent Flexible Spending Account plans
  • Public Transportation and Commuter Pre-Tax Reimbursements
  • Generous vacation, sick, and holiday benefits
  • Hiring range $29.00 - $35.00 per hour (Non-Exempt)


Compensation Philosophy and Position Hiring Range:

At Planned Parenthood Los Angeles we continuously work towards our values of Justice, Equity, Diversity, and Inclusion including with our compensation philosophy. PPLA recognizes that decisions about pay and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities and qualifications, and that they are compensated equitably which takes into account both internal organizational equity and market compensation data for similar roles.


Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law.  PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.

Average salary estimate

$66640 / YEARLY (est.)
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$60480K
$72800K

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What You Should Know About Human Resources Coordinator - Los Angeles, CA, Planned Parenthood Los Angeles

Are you passionate about making a difference in the community? Planned Parenthood Los Angeles is on the lookout for an enthusiastic Human Resources Coordinator to join our vibrant team at our Downtown LA Headquarters. In this key role, you’ll support our HR department with a variety of tasks designed to keep operations running smoothly. You’ll have the chance to plan and conduct exciting new hire orientations and coordinate training sessions that empower our staff and volunteers. With your organizational skills, you’ll manage documentation for unemployment claims and employment verifications, while also maintaining accurate employee records in our HRIS system. Your ability to communicate effectively will help create a welcoming and supportive environment for everyone at PPLA, as you engage with staff across all departments. We pride ourselves on our mission of providing healthcare for all, and as our Human Resources Coordinator, you’ll play a vital part in that mission. We’re looking for someone with a couple of years of administrative experience, ideally in a human resources environment, and those bilingual in English and Spanish will be particularly valued. If you’re a detail-oriented individual who can juggle multiple tasks while supporting an inclusive workplace, we’d love to hear from you! At PPLA, you’ll find like-minded colleagues committed to making a positive impact, complemented by a generous benefits package including medical, dental, vision coverage, retirement plans, and more. Join us in our mission and make your mark in the HR field!

Frequently Asked Questions (FAQs) for Human Resources Coordinator - Los Angeles, CA Role at Planned Parenthood Los Angeles
What are the responsibilities of the Human Resources Coordinator at Planned Parenthood Los Angeles?

As a Human Resources Coordinator at Planned Parenthood Los Angeles, your responsibilities will encompass a wide range of tasks that are essential to the operational success of our HR department. You’ll plan and conduct new hire orientations, coordinate training workshops, process unemployment claims, and maintain employee files, all while ensuring compliance with applicable employment laws. Your role will involve supporting recruitment efforts, managing departmental filing systems, and leading staff recognition programs, making it a dynamic position where you’ll truly contribute to our community.

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What qualifications are necessary for the Human Resources Coordinator position at Planned Parenthood Los Angeles?

To succeed as a Human Resources Coordinator with Planned Parenthood Los Angeles, it’s important to have at least a High School Diploma, with a Bachelor's degree being preferred. Ideal candidates will bring two to three years of administrative experience and at least one year in HR or related fields. Strong organizational skills, a knack for communication, and the ability to maintain confidentiality are crucial. Additionally, bilingual skills in English and Spanish are desirable, reflecting our commitment to serving diverse communities.

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How does the Human Resources Coordinator at Planned Parenthood Los Angeles contribute to the organization?

The Human Resources Coordinator at Planned Parenthood Los Angeles plays a vital role in supporting the organization’s mission by ensuring effective HR operations. By facilitating onboarding, training, and employee engagement initiatives, you help cultivate a positive workplace culture. Your administrative support allows HR leadership to focus on strategic goals, while your logistical coordination helps keep things running smoothly, making you an integral part of our team's success.

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What is the salary range for the Human Resources Coordinator role at Planned Parenthood Los Angeles?

The Human Resources Coordinator position at Planned Parenthood Los Angeles offers a competitive salary range of $29.00 to $35.00 per hour, depending on experience and qualifications. In addition, the position comes with a generous benefits package that includes medical, dental, and vision coverage, along with vacation, sick, and holiday benefits, reflecting PPLA's commitment to employee well-being.

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What kind of work environment can a Human Resources Coordinator expect at Planned Parenthood Los Angeles?

At Planned Parenthood Los Angeles, the work environment is one of collaboration and support. As a Human Resources Coordinator, you’ll become part of a community that thrives on inclusivity and diversity. Colleagues share a common goal of making a difference through quality healthcare service. You'll enjoy opportunities for professional growth while being supported by a compassionate team dedicated to positive contributions to health equity in our community.

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Common Interview Questions for Human Resources Coordinator - Los Angeles, CA
What experience do you have in administrative support within Human Resources?

In answering this question, highlight any direct experience you have in HR administrative roles. Discuss specific tasks you've handled such as onboarding, maintaining employee files, or coordinating training sessions. Use examples to showcase your organizational skills and attention to detail, ensuring your experiences align with the responsibilities of the Human Resources Coordinator at Planned Parenthood Los Angeles.

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How do you maintain confidentiality in your work?

It's important to answer this question with a clear understanding of the legal and ethical responsibilities associated with HR. Explain specific practices you follow, such as restricting access to sensitive files and keeping personal data secure, while indicating your knowledge of pertinent laws and guidelines related to employee confidentiality. By illustrating your commitment to confidentiality, you demonstrate your reliability for the role.

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Can you describe a time you improved a process or workflow in an administrative setting?

Select a specific example where you identified a challenge and successfully implemented a solution. Describe the situation, the actions you took, and the positive results it achieved. This could involve streamlining documentation processes or enhancing communication within a team. This answer reflects your critical thinking and problem-solving skills, which are valuable for the Human Resources Coordinator role.

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How would you handle a conflict between team members?

Addressing conflict requires diplomacy and effective communication. Describe your approach to understanding both parties' perspectives and facilitating a conversation that encourages resolution. Emphasize the importance of collaboration and maintaining a professional atmosphere. Highlight experiences where you've successfully mediated conflicts to showcase your ability to foster a positive workplace environment.

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What strategies would you implement to support diversity and inclusion in the HR department?

Discuss your understanding of diversity and inclusion as integral components of HR. Share specific actions you would take, such as creating awareness programs, ensuring diverse hiring practices, and fostering an inclusive culture where everyone feels valued. This response shows your alignment with Planned Parenthood Los Angeles's mission and values regarding equity and accessibility.

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How do you prioritize your tasks when managing multiple responsibilities?

Illustrate your organizational skills by sharing the methods you use to prioritize tasks, such as using a digital task manager, maintaining a calendar, or setting deadlines. Provide an example of a situation where you effectively juggled multiple priorities without compromising quality. This demonstrates your ability to thrive under pressure, a key competency for the Human Resources Coordinator role.

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What do you consider to be the most important qualities of an effective HR Coordinator?

Articulate the essential qualities you believe contribute to successful HR coordination, such as strong communication skills, empathy, organizational prowess, and adaptability. Provide examples of how you've demonstrated these qualities in your previous roles, underscoring your readiness for the Human Resources Coordinator position at Planned Parenthood Los Angeles.

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How familiar are you with compliance issues in Human Resources?

Talk about your knowledge of relevant employment laws, regulations, and compliance standards affecting HR. Share examples of how you've ensured compliance in past roles, including your familiarity with maintaining accurate employee records and understanding labor laws. This answer will signal your preparedness to uphold compliance practices as a Human Resources Coordinator.

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What tools or systems have you used for HR data management?

Become familiar with HRIS systems and any specific software you've used in previous roles. Describe how you've utilized these tools to manage personnel data effectively, ensuring accuracy and accessibility. Demonstrating your tech-savviness and experience with HR data management will solidify your candidacy for the Human Resources Coordinator position.

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Why do you want to work for Planned Parenthood Los Angeles?

This is your opportunity to express genuine interest in PPLA's mission and values. Share what draws you to the organization, whether it's their commitment to health equity, community service, or the supportive workplace culture. By connecting your passion for HR with PPLA’s mission, you'll reinforce your fit for the Human Resources Coordinator role.

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DATE POSTED
December 9, 2024

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