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Senior HR Business Partner - job 1 of 6

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and team mates from companies like Nvidia, Better, Nerdwallet, Wayfair, Sofi, etc.

  • Disrupt a massive market and take us to a $5B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a Senior HR Business Partner who is energized by working with a high caliber team and passionate about delivering meaningful business impact to join us! Reporting directly to our VP, People Operations, you will be instrumental in elevating our organizational talent density and ensuring that every department continues to operate at an extremely high level. Partnering closely with our entire executive suite and people leaders across all functions, you will own talent development, supporting our leaders on all performance management and career development initiatives, helping our leaders navigate difficult decisions, and ensure that our team members have the resources and support to achieve their ambitious goals. Through your influence, you will play a critical role in scaling our talent as we go from 5M to 50M customers and become a $5B business in the next few years.

Jerry is building the first super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 40X and our team to 250 across 5 countries.

How you will make an impact:

  • Work closely with our VP, People Operations and our leadership team to drive our entire performance review and performance management process; act as a thought partner and provide guidance to our people managers on goal setting, goal attainment and personnel decisions while ensuring that we continue to raise the bar on our talent and performance standards

  • Partner with executive leadership to identify gaps, ideate on near term and long term solutions, and execute on initiatives to elevate our employee retention and engagement

  • Champion and elevate Jerry’s culture through multiple employee touchpoints including recognition and support programs, conducting regular surveys and feedback sessions and organizing company meetings to enhance the employee engagement and satisfaction 

  • Address employee concerns and grievances with empathy, integrity, and confidentiality, fostering a positive and inclusive workplace culture

  • Ensure compliance with labor laws, company policies, and industry regulations while maintaining accurate employee records and managing HR documentation

Preferred experience:

  • Bachelor’s degree in Human Resources or a related discipline

  • 5+ years of experience in human resources or people operations with a focus on talent development in a fast-paced, high-growth startup environment

  • Deep knowledge of employment laws and human resources regulations

  • HR certification (e.g., SHRM-CP, PHR) strongly preferred

Ideal profile:

  • You are a true business-centric thought partner and are principled about making the right decisions to move the company forward

  • You are a first principles thinker and have very good judgment

  • You act with the highest level of integrity 

  • You are diplomatic and tactful, even under intense pressure and in the most challenging situations

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Average salary estimate

$135000 / YEARLY (est.)
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$150000K

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What You Should Know About Senior HR Business Partner, Jerry

Looking to take your HR career to the next level? Join Jerry as a Senior HR Business Partner in sunny Palo Alto! Here, you won't just be an HR professional; you'll be part of an exciting journey with a pre-IPO startup that's growing rapidly. With $240 million in funding and an impressive 40x revenue growth in just four years, we’re on a mission to disrupt a massive $2 trillion market. As a Senior HR Business Partner, you'll partner with our VP of People Operations and collaborate with talented leaders from top companies like Nvidia and Sofi to elevate our organizational talent density. This role is all about making meaningful business impacts by focusing on talent development, performance management, and employee engagement. You’ll play an essential role in supporting our entire executive suite, helping leaders navigate difficult people decisions, and ensuring every team member has the resources they need to reach their goals. Imagine being part of a company scaling from 5 million to 50 million customers while innovating in the automobile industry with our unique AllCar™ app. If you thrive in high-growth, fast-paced environments and have a passion for building a great workplace culture, we’d love to have you on our team! At Jerry, your work will not only transform careers but will also help revolutionize how people manage their cars. Let's drive success together and help us grow to a $5 billion business in just a few years!

Frequently Asked Questions (FAQs) for Senior HR Business Partner Role at Jerry
What are the main responsibilities of a Senior HR Business Partner at Jerry?

As a Senior HR Business Partner at Jerry, your main responsibilities include driving the performance management process, providing guidance on talent development, and supporting leadership in personnel decisions. You'll work closely with our VP of People Operations to enhance employee engagement and retention, while also addressing employee concerns with empathy and integrity.

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What qualifications are required to become a Senior HR Business Partner at Jerry?

To qualify for the Senior HR Business Partner role at Jerry, you should possess a Bachelor's degree in Human Resources or a related field, along with at least 5 years of experience in HR or people operations. Familiarity with employment laws and HR regulations is crucial, and HR certifications like SHRM-CP or PHR are strongly preferred.

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How does Jerry support employee growth and development for Senior HR Business Partners?

At Jerry, we prioritize employee growth and development by providing opportunities for continuous learning and engagement. As a Senior HR Business Partner, you will be directly involved in talent development initiatives, equipping leaders with the tools they need for performance management, and fostering a supportive and inclusive workplace.

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What kind of culture can a Senior HR Business Partner expect at Jerry?

A Senior HR Business Partner at Jerry can expect a vibrant and inclusive culture that values collaboration, innovation, and community. We pride ourselves on our open communication and support systems that empower employees to engage in meaningful work and champion our company's core values.

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What impact will a Senior HR Business Partner have at Jerry?

The impact of a Senior HR Business Partner at Jerry is significant, as you will influence our organizational talent density and help scale our workforce to meet ambitious growth targets. Your decisions will shape the employee experience and directly contribute to our goal of becoming a $5 billion company in the coming years.

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Common Interview Questions for Senior HR Business Partner
How would you drive performance management as a Senior HR Business Partner?

In response to this question, showcase your approach to designing performance management processes, emphasizing collaboration with leadership. Discuss how you would ensure regular feedback cycles, align goals with business objectives, and use performance metrics to uplift the team's effectiveness.

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Can you share an example of a challenging HR decision you had to make?

Use the STAR method (Situation, Task, Action, Result) to answer this question. Discuss a specific challenge you faced, the steps you took to address it, and the positive results that followed to demonstrate your decision-making skills and integrity.

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What strategies would you implement to enhance employee engagement at Jerry?

Talk about your experience with engagement strategies like regular surveys, feedback mechanisms, and employee recognition programs. Highlight how these strategies can foster a positive culture and boost retention, specifically aligning them with Jerry’s values.

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How do you stay informed about HR trends and regulations?

Show your commitment to professional development by discussing how you read industry publications, participate in webinars, and engage in HR networks to stay updated on trends and regulatory changes impacting the HR field.

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What role do you think HR plays in a startup’s growth?

Articulate your understanding of HR's strategic role in a startup environment. Explain how HR can contribute to scaling company culture, attracting top talent, and building frameworks for performance management that align with fast-paced growth.

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How would you approach resolving conflicts in the workplace?

Elaborate on your conflict resolution approach, including active listening, mediation techniques, and promoting open dialogue. Stress the importance of maintaining confidentiality and a positive atmosphere throughout the process.

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What experience do you have with talent development programs?

Discuss specific programs you have initiated or improved in previous roles. Highlight the outcomes of these programs and illustrate how they aligned with the organization’s strategic objectives.

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In your opinion, what are the key elements of a successful onboarding process?

Outline critical components of effective onboarding, such as comprehensive training, mentorship opportunities, and continuous feedback. Emphasize the importance of onboarding in setting a positive tone for employee engagement and retention.

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How would you ensure compliance with labor laws and regulations?

Discuss your systematic approach to staying compliant while managing HR documentation and processes. Mention the importance of training your team in compliance matters and continuously reviewing policies to adapt to changes.

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How can HR foster a diverse and inclusive workplace?

Share your insights on HR’s pivotal role in promoting diversity and inclusion. Discuss initiatives like unconscious bias training, diverse recruitment practices, and creating safe spaces for open conversations to foster an inclusive culture.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

365 jobs
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BADGES
Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 7, 2024

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