Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Payments Product Manager Expert within PNC's Treasury Management (TM) organization, you will be based within PNC’s footprint. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

This product expert will be at the forefront of driving the TM and influencing the enterprise strategy for emerging payments. Additionally, the role will have responsibility creating and maintaining PNC’s position within the industry, including preparing detailed position books for executives with industry roles. The product expert will work, and is expected to, be an expert at the intersection of business, technology and user experience.

• Define and align product and payments industry vision with research and qualitative and quantitative analysis of client data, market trends and competitive analysis and assessing viability and feasibility for PNC
• Support the Payments Product organization with a strategy around the industry and emerging payments space and use it to advise associated product strategies and development
• Articulate and lead product strategies that achieve business objectives and are technically feasible to meet our client needs.
• Based on identified solutions, guide product and development teams to enable technical delivery
• Ability to create executable plans to scale existing or new business (technology, marketing, sales, productizing, operationalizing)

To be successful, you should have:
• Business acumen and strategic thinking in a global payments space
• Strong understanding of digital technology and emerging payment solutions
• Consultative insights to complete business case/justification to create growth plans
• Knowledge of corporate banking and treasury management products
• Proven track record of payments product management and solutioning for business and client initiatives
• Experience working in banking fintech, or other financial services industry
• Experience working with risk and controls, change and transformation
• Ability to performs ongoing competitive analysis of payment product solutions
• Experience in creating and charting to go from current state to scaling or transformation
• Strong written and verbal communication and influencing skills to executive audiences, as well as to peers in Product, Operations, and Technology

Job Description

• Uses advanced knowledge and industry experience to shape the overall strategy and execute on the business and financial results for product portfolios by creating and documenting traditional and emerging capabilities in technology, operations and data analytics to enable PNC’s short and long- term payments strategy.
• Recognized as an industry expert and serves as a subject matter expert to identify and prioritize solutions to produce a differentiated customer experience related to product or experience development for business segments and product groups.
• Leads and educates as a thought leader for product and experience development using industry expertise and perspective to offer guidance, inspire innovation and influence others. Participates in and prepares other leaders to participate in the marketplace to influence product usage and customer experience trends and advises on market trends for a business segment.
• Proactively makes innovative recommendations to enhance products and the customer experience. Develops strong partnerships with key-decision makers to ensure cross-business and cross-functional alignment and synergies. Presents to executive leadership for buy-in.
• Develops, trains and mentors team members and partners across a business segment or line of business to build expertise in the product management function for the future success of the organization.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales

Competencies

Business Acumen, Coaching Others, Collaborating, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Product Development Strategy, Solutions Development

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, or PhD is desirable. Industry experience is typically 8 + years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $130,000.00 – $247,000.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 04/14/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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